On Time Experts

We had Kevin out to our home to replace our water heater. He was very friendly and knowledgeable. He got the job done in a timely manner. He was a great tech and would highly recommend him.

I saw on GMA a special that was going on today. I called and had service done right away on my furnace and AC unit by Fabian and Bernie. They were both very pleasant and self-explanatory with the service they were providing and given recommendations. I felt like they are trustworthy and highly recommend them.

On Time offered same day service and excellent recognition of Veterans. I selected them for a plumbing problem and received service that afternoon. Charles arrived on time and quickly diagnosed and corrected our problem. He was courteous and in addition to fixing our issue, took the time to answer my questions. I highly recommend their service!

The On Time Experts led by Charles just completed (over the past 3 days, just left 30 minutes ago) a main sewer repair at my house. They were very timely in their response to my panicked call (arrived within 1 hour). Charles was very thorough in explaining the process as well as patient and caring to my situation. Although I have not run my washing machine or dish washer yet, I fully expect things to be working without any problems or water back ups.

They explained that if I have any issues related to the work they have completed, they would make it right at no additional charge. The dig crew said if my yard settles to far down that they would come back to add more dirt to ensure my yard is back as it was. To date, I still need to let the company know the type of grass I have in the event it does not grow back.

Because they were not able to remove the grass in patches, Charles explained that they would provide seed so that my yard will be restored. I am satisfied with the service I received to date and would recommend On Time Experts for your plumbing needs.

Excellent professional service by Jerry. Service was detailed and timely. Jerry was polite, detailed about the service and communicate all foundings with recommendations. Thanks ON TIME EXPERTS.

Very pleased with On Time Experts Plumbing. On short notice they were able to send someone out and Aude the service guy was excellent! He had experience with our type of issue and was able to fix it very quickly. He was very good about explaining everything in detail so it was clearly understood. Customer service from Lily was a pleasure. Thank you for a job well done so quickly!

Charles explained everything so that I could understand the entire process, including financing, not only was he professional and personable, he was helpful in pointing out other issues that had nothing to do with what he came for. He went above and beyond. I know that I am 100% in good hands. He will be coming back this coming Monday to do the testing and I look forward to doing business with On Time Experts.

The service text was very professional and knowledgeable. He should me what he was doing and explain everything. This is the kicker he asked me if he could do anything for me, like move anything or help me with anything. I have never experienced anything like that. Dominic was awesome!

I had the privilege today to be serviced by Jerad, he was very detailed, explained, and educated me on a lot of the issues. Jerad is a wonderful tech and an asset to your company. He even offered to help me around my house, now that's a five-star service.

Barry (spelling?) was fantastic! Very professional and courteous. He diagnosed what the problem was very quickly and explained everything in a manor that made me feel comfortable and good about what was going on. The repair was made quickly but there was a bigger problem that required more coolant than he had, he had to come back but fixed it quickly two days later.

And since I am a monthly member it didn't cost me a dime, even though he had to put in a total of 9 lbs of coolant. He was exceptional and deserves high praises for his professionalism and courteousy.

Excellent experience. DJ was very professional and knowledgeable. He explained everything as he went along. It was definitely a great experience. I will be using them for any future needs. I even asked DJ for extra cards so I can give them to my friends. Highly recommended. Services:HVAC system maintenance, A/C system maintenance, Cleaning

Aude was great! He was stepping in to a repair already in progress started ny Charles. We had to order parts to finish the job. Charles and Aude had great communication so there was no confusion. He installed the parts quickly and thoroughly and answered all my questions. I also worked with Lily on the office, she was friendly, smart and efficient. This is my first time to use On Time-BOTH plumbers were great! 2 out of 2=100% AWESOME!

Lance did a great and very professional job, he explained everything he was doing and helped me understand to a high degree what's going on with my air conditioning, and I know it will save me money in the long run. Great service and impeccable work ethic. Definitely will continue to stand by this company. Services:HVAC system maintenance, A/C system maintenance

They arrived quickly and did everything possible to resolve the HVAC issue immediately. Gabe was both pleasant and professional. This is an update to my original review: What started out as a reasonably straight forward repair turned into a repair nightmare. Apparently the replacement motor that was installed was defective and burned up a number of components all through the system.

It took 4 days and countless hours of labor by George, Fabian, and Gilbert but they got everything back in order and running perfectly. I cannot express my gratitude enough for their dedication and dealing with a cranky (overheated) old man to boot. My 5 star rating still holds. Thanks!

Mr. Kelly was very professional. He explained what he did, what he found, and made suggestions. He was very thorough. I was very pleased with his work. I recommend On Time Experts because of employees like Troy Kelly. Services:HVAC system maintenance, A/C system maintenance

DJ was great. He was very professional while being personable as well. He knocked out my repair quickly and made sure everything was working properly before leaving. I would definitely recommend his services to anyone. Service:HVAC system repair

George and Gilbert came to do a routine maintenance and got my AC / heat pump working better. The cleaned and fixed everything and replaced a capacitor that was going bad. The unit works much more efficiently now. They were very professional and respectful of my home and time. I highly recommend them. Services:A/C system maintenance, Heating system repair, Cleaning

We had an unexpected clog in our drain. They came out the same day I called, had everything fixed in no time, and didn't overcharge us. Payton was the person who helped us. He did a wonderful job, and was super professional. I would definitely recommend them!

Had a very lovely experience with the two gentlemen, Jose and Liam, who came to fix my broken AC unit. They quickly found the cause of the issue, broke down the different pricing plans and what the membership would offer, and made it easy to figure out what plan of action would be best. I am so thankful for them getting the job done and my house is no longer 90 degrees. Thank you so so much and to Amy who originally took my call as well for making the process of having them come out easy.

I noticed my AC wasn't working properly early Saturday morning. After trying a filter change and cleaning the coils it was was just getting hotter in the house. I did a Google search and these guys were at the top of the list and had good reviews so I contacted them. They were quick to reply and they were able to get someone out shortly after noon.

The Tech showed up and was very courteous and got straight to work. He diagnosed my problem, showed me the bad part and even put a meter on it to show me it was bad. He had the part on his truck and was able to fix it right away. I was very thankful they were able to get out and get it fixed all in the same day on very short notice. I would recommend these guys to anyone needing AC work done.

Both Steve and Nathan were knowledgeable, confident, professional, friendly, and helpful! They were able to quickly diagnose and resolve the issues with my plumbing stoppage and set my mind at rest! They welcomed me into the 'On Time Experts' family with the membership program (a really good deal!). I'm new to Texas and have only been in my home for a year; very happy to have someone I can trust to make well informed recommendations and expert repairs for all of my HVAC, water heater, and plumbing needs! Thank you!

Troy went completely above and beyond with assisting our family when we had A/C issues on a 106 degree day. Troy provided assistance even on his day off, then followed up the next day to confirm we were good. Troy was extremely helpful and professional, we will only use OnTime going forward for any A/C needs! Services:HVAC system maintenance, A/C system maintenance

Barry was absolutely amazing. He was professional, informative, honest and kind. He quoted a fair price to repair, yet explained why an upgrade should be considered with pictures to solidify his opinion.

Jerad was the technician sent to perform service on my AC today. He was very courteous, respectful, and thoughtful. He was very thorough when performing his diagnostics and reporting on his findings. He also went way above and beyond when he asked if I needed any odd job help with anything around the house. He actually moved/shifted the desk in my office enough so I can now sit and play my piano. Not only is he a good A/C technician, but he is a kind man too. Job well done, Jerad!

Collin came out to the rescue, very knowledgeable and straightforward. Unfortunately, we had to get a entire new AC unit.! He got the process started and made us feel at ease. Great company and great workers. I would recommend On-Time to anyone! Workers came the next day to install the new unit and were on time like they said they would! New unit install and everything looks great and professionalism was fantastic. You guys are the best!

I had a drain line clog in my washer line. Alex R. Came out. Got to my house in less than an hour. He was super professional. Explained everything along the way, best plumbing experience I've had by far, no comparison. Once he got that taken care of, he took a look at my water hose line that had busted and recommended replacement options for that as well. Will definitely be going forward with Alex and the on-time experts from now on for all of my plumbing needs.

These guys fixed out unit after 7 pm which is rare. Jarod and Nick showed and they were professional and quick. Jarod figured out the issue in less than 5 minutes. Jarod explained what went wrong and also how things work just in case. 11/10 work.

Audi & Austin were very friendly, knowledgeable & hard working. They did an excellent job. On Time Experts arrives when they say they will, and they check with you before doing any work so that you know the job to be done & the cost beforehand. I highly recommend On Time Experts for any heat, ac, or plumbing issues. Service:Drain cleaning

Joey was awesome. He was prompt, polite and explained everything to me. Our home is already cooling down. I highly recommend calling this company if you have any air conditioning issues! This was my first time to use the company and they can within hours of my call! Service:HVAC system repair

MJ was great, very thorough and polite. He was able to come out quickly and take a look at our unit unclogged my drain. He explained everything so I could understand and I will request him next time we need your service! Thank you for such a great experience. :