WHY CHOOSE US?
EXPERIENCE
We have been remediating all sorts of disaster damage, including mold, fire, and water damage, for more than two decades.
CERTIFIED
We carry certifications that few restoration services providers do, such as being Xactimate Level III Certified, which only 20 people in the US have achieved.
INSURANCE BILLING
We’ll bill your insurance company directly to save you the trouble of waiting for reimbursement.
EXPERIENCE
We have been remediating all sorts of disaster damage, including mold, fire, and water damage, for more than two decades.
CERTIFIED
We carry certifications that few restoration services providers do, such as being Xactimate Level III Certified, which only 20 people in the US have achieved.
INSURANCE BILLING
We’ll bill your insurance company directly to save you the trouble of waiting for reimbursement.
Served areas
- Counties: Orange, Osceola, Seminole, Volusia, Brevard
- Cities: Kissimmee, Oviedo, Sanford, Titusville, Orlando, Cocoa, and the surrounding areas.
Services
If you have experienced water damage, don’t hesitate to reach out to us day or night. We will respond to your call promptly, not with an answering service but with a technician who comes to your door to resolve your situation as quickly as possible. Furthermore, we can bill your insurance company directly to save you that hassle.
People
Carlos Medina Jr
Founder & Owner
I am first a husband, father, and grandfather. To me, God and family are the most important aspects of my life. Coming from the inner city and understanding the struggle of being a Latino man in the United States, I decided to further my education and pursue entrepreneurship to provide a better future for my ever-growing family, starting my first business at the young age of 17. I am currently the founder and owner of Restorative Pros Inc., established in 2011. I have been in the restoration industry for over 15 years and currently work alongside my wife to empower women to break both racial and gender barriers within the industry. I am proof that with hard work and determination, anything is possible!
Reviews (25)
Matt Marcus
Apr 20, 2022
We had extensive water leaks throughout our home in a recent storm and needed a professional remediation company to assist us with the clean up. Fortunately, we chose Restorative Pros. Not only did they do everything they promised, but they also treated us with consideration and patience throughout the process. The entire staff was professional as well as warm and friendly which made the process less stressful. Reaching out to Restorative Pros was like having a reliable friend or family member coming to the rescue during a difficult time.
Rosalie Mcgoldrick
Jan 21, 2022
When I first got the water leak problem Joel came to my home immediately. He was very efficient and explained everything that would happen in the process of cleanup.all the proper things were done and mold remediation was taken care of. When the day came Joel Rey, big Rey, Mark and Efrain came to my home and immediately got to work.removing my cabinets and drywall behind. treating my kitchen for mold and worked in a proficient manner.explaining everything to me. they worked here for 2 days preparing my kitchen for remodel.it passed mold inspection and is ready now for rebuild Thsnk you to all of you young men who made this process smooth for me.
Alex Hertz
Jan 04, 2022
Alexis Babcock
Dec 20, 2021
Suzanne Kaltbaum
Aug 31, 2021
Whitney Brooke
Jul 11, 2021
A friend recommended Adam S. from Restorative Pros when our bathroom flooded and he has been THE best! He was here within a day, hooking up the equipment and walking us through the process. He is knowledgeable, patient and thorough. He is very easy to communicate with and responds quickly to calls. He even came back out when our insurance adjuster wanted a second look! He has been beyond helpful and that is very much appreciated! Thank you Adam! More referrals coming your way :
Kristin Lucas
Jun 21, 2021
Adam was absolutely wonderful and a pleasure to deal with! He was very kind and knowledgeable! Easy to get a hold of and responded very quickly! You are in great hands if you are lucky enough to have Adam respond to your household needs! Thanks again Adam! Service: Water damage-related cleanup & repair
Faytz
May 25, 2021
We contacted RPI for water damage and mold issue, they dried the water damage and removed all mold issues, speedy response, great customer service, technician was very knowledgeable. Happy to do survey, thank you RPI, special thank you to Adam Shehata for helping with our concerns and issues in regards to water cleanup and mold removal.
Kate B.
May 17, 2021
Thank you Restorative Pros! Roberto came out the same day to assist with our issue. Their office was extremely professional and responsive with documents and quotes. Roberto and the team completed their work on time, as promised, and really seem to care about their customers! Thank you! Service: Water damage-related cleanup & repair
Edward Reyes
Apr 20, 2021
Tony Muscatello
Apr 20, 2021
We discovered our dishwasher had been leaking and mold was on the wall behind it when we got a new one installed. My wife found Restorative Pros thru Home Advisor, with excellent reviews. They came the same day we called and got to work right away. They assisted us with contacting our home insurance to get them paid and set up a dryer and airfilter to get started.
It took several days to get the removal done since air analysis was necessary before and after removal of the affected areas, but they got it done ASAP. We especially appreciate the great job done by Joel and Ray and all involved. I highly recommend them! Our air conditioning happened to go out several days but they never complained about the heat.
It took several days to get the removal done since air analysis was necessary before and after removal of the affected areas, but they got it done ASAP. We especially appreciate the great job done by Joel and Ray and all involved. I highly recommend them! Our air conditioning happened to go out several days but they never complained about the heat.
Francine
Mar 30, 2021
Adam came within an hour of being contacted. He was professional and took time to explain all options. His work was thorough and he did not leave a mess. He called before coming and was on time. Wish all technicians were as knowledgeable and pleasant as him. Services: Mold inspection, Water damage-related cleanup & repair
Brian Hinken
Feb 15, 2021
We had a pipe leak in the attic and it caused a decent amount of water damage. Restorative Pros was able to remove and clean up the damage and get everything dried out. We felt like Roberto was a new member of the family because he came by every day to check on the progress and make adjustments as needed. Hopefully I'll never need their services again, but if I do I won't hesitate to call.
Denise Gioia-Mestre
Aug 28, 2020
Our technican Raymond Corniel. was amazing. went above and beyond for us. Answered all the questions I had. communication was great. Even when I had concerms about the process taking as long as it has, he calmed me down. will definitely recommend this company. And will tell everyone to ask for Raymond and Joel.
Justin Eplin
Apr 17, 2020
This is by far the best restoration company in all of Central Florida! They have the most thorough attention to detail and the best expertise in the business. I will certainly be recommending them to anyone and everyone who ever has an issue needing restoration. Their leadership and staff is top notch and the customer service truly makes you feel like family. Great job Carlos! Your team is the best! Kudos!
Kevin Nunez
Feb 03, 2020
Vicki Rodgers Teufel
Aug 22, 2019
Susan P.
Aug 16, 2019
Amazing! spoke to owner first and described my problem, he sent a tech right away who performed treatment with photos and set up a three day air filter. Work was followed up by a supervisor who tested whole house for any further signs of damp or spores, found none but did extra treatment for good measure and made excellent recommendations for future prevention. Invoice and documentation is easy all online and they accept credit cards. I'd use them again in a heartbeat.professional, courteous, knowledgeable, punctual and highly recommended!
Yvonne Gonzalez-Mouloua
Sep 19, 2018
Carlos, Miguel, and others at Restorative Pro's came to the rescue for us when our home had water damage throughout. They were professional, honest, and courteous. All work was completed in a timely manner, too. We already paid them and they came back when we asked them. This was even after getting paid, to re-fog a bathroom, just in case (It had already been done, but there was so much moisture exposure due to another company's fault). They went the extra mile and that is appreciated.
Dana Melanson
Aug 31, 2018
Nun Nell
Mar 16, 2018
Dealing with Miguel was an excellent experience. This company was referred to me by another excellent source. They came immediately after my call on a weekend. They placed machines everywhere in the room as it was really affected by water damage. Miguel was so detailed and organized that really impressed me. Years ago I had water damage due to a broken pipe and trust me, nothing compare to this performance now. His boss came along with him on the first day, ensuring every de. See more
Claudia Haskins
Feb 18, 2018
These guys are real pros. They worked directly with the insurance company and got a quick approval to set up the equipment. They did a meticulous job. And when it took extra time for the equipment to clean the air, time which was not covered by insurance, they worked with me to keep the additional cost down.
Sandra Dominguez
Dec 13, 2017
Jennifer Mckenna Donovan
Dec 07, 2017
Miguel Rivera was our techinician referred by a contractor dealing with our leaky hot water tank. He was amazing as far as understanding the process and what to expect with regard to repairs after the areas were dried. Courteous, knowledgeable and very helpful! I totally recommend this company and Miguel.
Kristy Roberts
Nov 15, 2017