Sewer & Drain Medic

Anthony was more than helpful over the phone. I have used this company 3 times and always on time and professional. My spetic was having issues and I got all the guidance I could need from this company. I highly recommend Service: Outdoor plumbing system repair

TLDR; 5 STAR SERVICE - HIGHLY RECOMMENDED! I called The Sewer & Drain Medic to inspect a septic system on a home that my real estate client is in the process of purchasing. From the initial call, I could tell that Anthony was a real pro in his industry. He followed up yesterday to ensure that we (the buyers and myself) were still planning to meet at the home this morning and to remind them to bring their payment card for processing on site.

He instructed us to arrive 30 minutes after he did so that he could get the initial inspection out of the way prior to our arrival. With time being so valuable these days, I really appreciated this, as we wouldn't have to waste time watching him dig and inspect. This will be the first home that my buyers will live in that has a septic system, so they had some concerns and questions.

He took time to answer their questions and was very informative with best practices for septic systems, which will help them to better take care of their system and to mitigate future potential problems. Anthony was very personable and he will be my go-to recommendation when my real estate clients need septic inspections, maintenance, etc. I highly recommend Anthony with The Sewer and Drain Medic.

These guys do great work. Anthony's wealth of knowledge alone is worth scheduling an appointment.

Anthony at The Sewer and Drain Medic provided exceptional service for my septic issues. The price quoted to pump the tank was very reasonable and what I paid at the time of service. He took the time to help me troubleshoot my issues and explain things in great detail without over charging. He genuinely seemed to have my best interest in mind. For any future issues I have, or tank pumping, he'll be the first person I call, no question.

I have a septic system that was recently experiencing backups. I had used Anthony for the original inspection when we moved into the home, and he was so helpful, informative, and willing to answer all of my questions that I kept him in my contacts list as my preferred vendor. I called Anthony to see if he could come pump it, and he suggested that there might be something else the matter.

I snapped some pictures of the pumping setup and the tank risers, and he walked me through some basic troubleshooting of the system while on the road. His friendliness, helpfulness, and willingness to explain every little detail to me without making me feel stupid was so very appreciated. More importantly, we were able to diagnose the issue and fix it without having him come out. I would recommend Anthony and his services for all manner of septic or drain without hesitation. He's fantastic.

We had a septic backup a week ago, and had another company pump out out tank. One week later I was getting worried because there was standing water in the clean out line. Anthony asked me to send some pictures and explained what the issue was without charging me anything. Luckily we don't have an issue and thanks to Anthony I am not worried about the system. I will be using the sewer & drain medic for all my septic services. It's hard to find honest people like this these days.

These folks are awesome and went above and beyond on our septic pump and repair today. I intended to drop off some sulfate so they could put it in but forgot and John went and picked some up and added it for me. They were timely and slightly less expensive than the other 2 places I called. Highly Recommend them!

I don't typically write reviews, but I felt obligated to write a review for this business because of more than one positive experience with them. I've now "worked with" both Anthony and John. They're hard working, they understand their craft, and they're honest. They're also professional, on time, and fair with their pricing. Obviously, pricing is a scary thing when dealing with a septic system, but they properly anticipated the repair prior to performing it so what was quoted to me was what I paid.

The guys at drain medic were amazing! They restored my septic tank for me for a very reasonable price, doing This they saved me thousands by not having to completely replace the whole system. They guaranteed the service for the next 3 years no problems. I had one problem with it on a Thursday afternoon going into a holiday weekend, they came out at no charge and fixed the problem that Saturday morning! So assuring knowing if we have a problem it will be fixed ASAP. I would recommend them to everyone having septic issues.

I called and explained that liquid was seeping out of the top of the septic tank, but the warning light had not come on. John spent 10 minutes on the phone with me asking questions and then explaining where I need to look for tripped breakers or blown fuses. I followed his instructions and was able to find a tripped breaker at the unit (severe lightning storms a few days previous) and got the unit up and running. No service call, and no charge. I highly recommend Sewer & Drain Medic.

This Company provided the best septic service performed here in years. The truck showed up EXACTLY when the operator indicated it would. The task was thoroughly completed. Far superior to any previous service we've had out in the past. Finally, we paid EXACTLY the price quoted to us in the phone- nearly $100 less than any other company willing to make the service call. CALL THESE GUYS. They are Exceptional.

Excellent work. Good communications. Very nice to work with. Good price.

Went very smooth! I had recently bought this property and wanted to be certain where all septic components were before I started laying out a new circular drive. I called one day and Anthony gave me a verbal quote and we agreed to meet the following morning at 8:30. He arrived on time and located all the components very quickly with my 1999 septic permit printout and his probe tool.

He then dug up and uncovered all 3 concrete lids. He pumped, cleaned the effluent filter and then located and verified that drain field was gravel instead of the cheaper Styrofoam. He also explained that my tank was "traffic rated" which was good news. He also suggested that I might want to removed one Bradford pear near my drain field. I will call them again for any septic needs and could have saved myself some money had I used them pre-purchase for the septic inspection instead of another realtor recommended provider. I had him to leave the lids free of dirt so I could "mark" with some scrap bricks flush to ground to permanently locate. 100% positive experience and fair price.

Could not be more pleased. We didn't have to wait weeks to be scheduled. They were friendly, professional and made sure everything was flushing fine before leaving. We have a 3 year warranty. I would recommend this company to my friends.

We have a venting issue with our septic we are aware of and are getting fixed but I also had a concern about another potential issue with the Septic so called and they picked up the phone. I spoke with a very knowledgeable gentlemen for at least 15 minutes described my concern, he asked some other questions to get an understanding of the issue and he stated he really did not think we have an issue and once the venting issue is resolved we should be all set, but if not to give him a call back and he would be happy to come out. He did not have to take the time to explain and listen to my concerns but did. I don't need it pumped right now, but when I do I will having them pump my system.

During the ice storm, I learned we had a ruptured sewer line in the crawl space under our house. Drain and Sewer Medic was recommended by a friend of mine. When I called the owner, John, was very nice and told me, "It is not the end of the world. We will take care of you. Please don't worry." At 8:00am the next morning, John called me to let me know he was at our house.

He had driven there in the ice and freezing rain. When I asked if he was really there (we had to evacuate our home), he said, "I told you, if I could make it, I would get here." John and his co-worker dug down 2 feet to reach the pipe and replaced 21 feet of the sewer line. They also cleaned the mess for me. John waited a few days to make sure I was happy and everything was in great working order, before handing me the bill.

I was amazed at the price and almost kissed him! You would need to pay me a BUNCH more to do that work! I will call upon Drain and Sewer Medic for all of my plumbing needs in the future.

The Sewer & Drain Medic recently unclogged our toilet/bathtub drain and did a Fantastic Job! The plumber was very friendly, arrived early and had the job done in no time! Wonderful service, I would highly recommend this company to anyone needing plumbing help!

Was very forthcoming with potential problems and costs to repair them. I did not buy the property so the work was never done.

Seems like it's a bit of a home buyer rip off that they come to inspect the septic and that they can't empty the septic, if necessary, at the same time. The fact that they have to come back makes it a double charge.