Rated 5 / 5 from 27 reviews
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Quality Air Quality Air LLC provides complete air conditioning and heating services from Destin to Panama City Beach. We offer repair, service, maintenance, and replacement services for all your heating and air conditioning needs throughout the Gulf Coast. We also provide new construction and Spray Foam Insulation.

Quality Air LLC was started by two brothers whom AC went out. They were giving the run around about how they needed to replace their AC unit. After realizing that the AC contractor were taking advantage of them, they decided to work in the AC business. After years of perfecting their skills, they vowed to treat all their customers with exceptional customer service so their customers will Not have to go thru what they had to.
Business details
  • Year established: 2011
Services
Preventative Maintenance
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Heating and cooling systems have a way of breaking down when the weather is at its worst; on the coldest day of a frigid winter, or during a sizzling summer heat wave; times when your comfort system must work the hardest, and when you need it most. Regular check-ups will help to maximize the life expectancy of your system; unfortunately, even the best maintenance won't prevent normal wear and tear.
New Installation
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Choose Quality Air for your installation. We provide:

Free in-home consultation with one of our HVAC specialists. Help selecting an energy-efficient heating and air conditioning system that meets your comfort preferences and lifestyle. Proper sizing of the equipment to meet the unique needs of your home. A convenient way to pay for your installation through our special financing options with approved credit. Full factory warranties on all equipment and labor.
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Reviews (27)
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Nicole McDonald
Jun 14, 2022
William from Quality Air came out super quick when the air conditioner in the condo we are renting had a clogged pvc pipe leading to flooding in the unit below us. He was very knowledgeable and explained to us what happened and what he would do to fix it. Great company and William was just an outstanding technician. Service: HVAC system repair
Rick Ho
Jun 02, 2022
Quality Air put in a new system for me one year ago. Frank, the sales manager and the foreman in charge gave me his phone number and said to call him if I got problems. I thought it was just something every sales person said after he made a new sale. I cannot be more wrong. My AC thermostat shut down today because of water back up to the safety cutoff switch.

I called him and he got his repairman to come fairly quickly. When his guy could not fix the issue, he called me back to check and came himself with another technician after 6 pm and got the problem resolved. This kind of service and commitment ls seldom seen nowadays. If you need HVAC work, call Frank in Quality Air. I vouch for him and you will not be disappointed
Kitke H.
Apr 15, 2022
Absolutely incredible service from start to finish. Frank was our contact throughout - he delivered EVERYTHING that was promised, on time and as described. His level of customer service is top notch. What a professional! He personally responded to all our questions, and even personally delivered additional parts that were needed (and not anticipated) the day of install. James and Chinh, our installers were amazing.

We were replacing a decades old unit (32+years old!) and these two guys worked for hours getting it done in one day as promised. They were professional, clean and tidy, helpful and thorough. To be honest, I didn't expect this level of service - everyone went above and beyond our expectations. Huge kudos to Frank for all the oversight, and to Chinh and James for being so awesome. Highly recommend Quality Air LLC - they're the best!
Kitke
Apr 14, 2022
Absolutely incredible service from start to finish. Frank was our contact throughout - he delivered EVERYTHING that was promised, on time and as described. His level of customer service is top notch. What a professional! He personally responded to all our questions, and even personally delivered additional parts that were needed (and not anticipated) the day of install. James and Chinh, our installers were amazing.

We were replacing a decades old unit (32+years old!) and these two guys worked for hours getting it done in one day as promised. They were professional, clean and tidy, helpful and thorough. To be honest, I didn't expect this level of service - everyone went above and beyond our expectations. Huge kudos to Frank for all the oversight, and to Chinh and James for being so awesome. Highly recommend Quality Air LLC - they're the best.
Aaron L.
Mar 22, 2022
Frank saved the day to get the ac back online in our condo we're renting for the weekend. I'm in the HVAC trade as well and for him to help us out on his day off says a lot. He was very professional and personable. Thanks Frank!
Haven Burley
Mar 16, 2022
I've used Quality Air for years, for my business and my home. They are always so prompt and professional, tidy and affordable. I recommend them for any insulation or A/C needs. Love them!!
Harold C.
Aug 17, 2021
Quality air answered the phone on the first call and dispatched a technician same day. I paid around $250.
Darrin Dunwald
Aug 05, 2021
We could not be any happier with the service we received from Quality Air. Chin was so helpful and nice. Frank handled our job and he was awesome to work with. He was very friendly, had a very quick response time and was professional in every aspect of handling things from start to finish. The installers were very nice and did a very professional job. They had the new system up and running in no time. We highly recommend Quality Air!
Missy Kimbro
Jul 22, 2021
The technicians were prompt and courteous. They did a great job installing the new units and the air conditioning is running like a champ! Frank just called to check on us and make sure everything was good two weeks later. I would say that's great professional service!
Darrin Dunwald
Jul 08, 2021
We could not be any happier with the service we received from Quality Air. Chin was so helpful and nice. Frank handled our job and he was awesome to work with. He was very friendly, had a very quick response time and was professional in every aspect of handling things from start to finish. The installers were very nice and did a very professional job. They had the new system up and running in no time. We highly recommend Quality Air!!
Maria Cheung
Jun 05, 2021
I was very grateful for the prompt and courteous service when the AC unit became non-operational at my rental condo and left my guest sweating at the end of May. A technician was sent on the day of within an hour and a needed part sourced overnight/in the early morning. I was told it would be a next day repair but they were able to arrange for a day earlier than scheduled which was so much appreciated. Will surely contact them again for the management of any HVAC repairs or maintenance for my 3 rental condos
Nick Angelino
May 18, 2021
Quality Air is a great company to work for. They take care of their employees, and their customers.
Judy Walker
Oct 13, 2020
Thank you Frank and your team for fixing quite a mess that we were left with from another company. Your professionalism.timeliness.and respect were top notch! You gave us an estimate.you put in what you told us we needed.and you completed the job wonderfully! Thank you also for your checking with us after several times after completion.great quality assurance! Would highly recommend this company to anyone!
Eric Love
Sep 24, 2020
Chinh and his crew just completed a system upgrade and did a fantastic job. We had to unexpectedly (while the job was being done) upgrade the exposed decorative supply line from 10" to 12". Chinh went above and beyond to get the new pipe and stay on a tight schedule and even got the job completed a little early. Another great job by Quality Air. Highly recommend them!
Uyen Nguyen
Jul 25, 2020
It was time to replace my air conditioning unit after 15+ years and continuing problems the past 2 years. I got in contact with 'chin' and was helpful throughout the process from the type of unit, options, and savings. Words cannot describe how it was the right decision! Upgraded to a more efficient system (A/C units changed so much in 20 years!) My whole family have allergy issues and added the REME-HALO device that kills odors, viruses, and bacteria as part of the duct system. I ended up saving each month since I've changed the unit out.
Rita Wilson
Jun 16, 2020
Sometimes in life there are things you want to express but there are not words that enable you to do so. This is one of those times. On a friend's suggestion I called Quality Air to have a new air conditioner and heater installed. The entire experience was nothing but a pleasure. Frank set everything up explaining what would be done and checked back with Don and Mau the gentlemen doing the work while they were working.

He called last night to see if I was pleased and came by by this morning to check it himself. Don and Mau did an excellent job! They were professional and friendly! And I believe that all businesses should have a Frank. I cannot imagine doing business with anyone else! Thank you Quality Air!
Sharsby S.
Dec 05, 2019
Tim Tucker was able to view my home and quickly and honestly tell me that I did NOT need any new insulation. Since he was so honest about my insulation needs, or in the case.my not needing insulation I had him look at my A/C unit. Again, his honesty impressed me. He let me know that my internal unit needed to at least be cleaned out, and it should probably be replaced.

Instead of just replacing part of a 10 year old unit, I decided to replace my entire system. Tim kept me in the loop about when my unit was arriving, when his team would show up, and about how long install would take. Once installation was done, Tim spent an extra hour staying at my home to ensure that everything was running smoothly. We still keep in touch through email regarding my A/C unit and he makes sure we are still happy. THANK YOU FOR YOUR HONESTY!
Sheila Craft
Oct 05, 2019
Frank and his team are the best! They stand up to their name QUALITY! They are quick to show up, get the job done and stand behind their work. They are dependable! You will not go wrong if you hire them!
Hunter Eager
Jun 18, 2019
Chinh and his entire staff are very thorough with their work and always very quick to respond. I highly recommend Quality Air!
Debbie Duncan
May 27, 2019
Frank and his techs went above and beyond finding a part for my AC in one day when I was just told it could take 2 weeks to a month to get. Plus they worked long hours to get it working properly and were great to work with unlike the other company that kept arguing with me like I didn't know anything. They will be my go to for Heating and A/C from now on!
Janet Wood
Apr 08, 2019
Frank’s guys were courteous and efficient! Got my problem solved quickly. Will definitely call them again! Thx Quality Air!
Karen N.
Jan 16, 2019
I own a rental condo in Panama City Beach and on coming down - had some issues with the AC/Heating unit. Wouldn't turn on and then was blowing warm air while in AC mode and fan wouldn't turn off even when unit was turned off. Quality stopped by and tried replacing the thermostat first and when that didn't work did more troubleshooting and recommended replacing the unit.

They were able to get a new unit and schedule the replace in a few days. In the meantime they set the unit so it wouldn't switch modes and kept in contact with me to ask if I needed heat over the weekend (was switched to cooling mode). Frank was the primary contact and he had techs here as well as stopping by to make sure everything was going well.

Both set of technicians were very nice and seemed courteous and very thorough. They also wanted to stop by after the install and check that everything was functioning properly. They also had options for financing and payments. I will call them again for yearly service and recommend them.
Matthew Reich
Nov 17, 2018
A while back we switched HVAC companies for my personal house and vacation rental company we couldn't be happier. Great service from a company that does what they say they're going to do. I would highly recommend Frank for any and all service and replacement units. I trust Frank completely and never feel over-sold, like I have so many times in the past.

We we're happy with our previous company, but it felt like every single time something happened, we needed a full new install. Frank has repaired units for us and replaced units, I can call with an HVAC problem and know that I won't be told I need a whole new system, when I don't. Call Frank for a second opinion now, they have awesome systems and GREAT prices.
Ava Sandlin
Oct 06, 2018
Awesome! We came to our condo we own in an HOA that did not respond. They were here within an hour! Explained everything along the way. Perfect. Cost $285.....jusy in case you want an estimate for vava.
Tracy Stanford
Apr 13, 2018
Amazing company! I would recommend to everyone! Extremely knowledgeable & timely. The owner is very accommodating and friendly.... so easy to deal with!
Colleen O.
Mar 15, 2016
Chinh came over assessed my Ac needs and in less that 24hr we had a new compressor and cold Ac. Quality Air was prompt and gave legit quality service
Colleen O.
Mar 15, 2016
Chinh came over assessed my Ac needs and in less that 24hr we had a new compressor and cold Ac. Quality Air was prompt and gave legit quality service