RestoreUnow provides fire and water damage restoration services in Washington, DC and the Maryland county, including Frederick and Howard counties. We also offer mold inspection and mold testing as well as mold cleanup services in the areas we serve. In case of flood damage, we perform water extraction, clean damage from a water leak and provide leak detection services as well as provide water damage repair services. If you are having smoke or odor problems in your household, our professional experts can also help you with remediation as well. Our trained team is also experienced in crawl space mold and water damage removal procedures if the need arises. Call our friendly experts today and get an estimate!
Business details
- Year established: 1985
- Employees: 50
Services
Crawl Space Water Damage Restoration
Report
Your property can be a handy place to store infrequently used items, but chances are it's not a place you visit often unless you have to. Because it is so far removed from the main living area, any number of issues can remain undetected for long periods of time, including moisture. This can be further compounded by the presence of wiring and plumbing routed through this area for ease of access, and increases the risk of danger during remediation. At RestoreUnow, our team of experienced, trained professionals has the knowledge and equipment needed to successfully restore your property back to normal.
Commercial Water Damage Restoration
Report
Water damage can stem from any number of sources, including damaged pipes, flooding, storm surge, sewage backups, plumbing mishaps, and more. The experienced, knowledgeable professionals at RestoreUnow have the equipment, technology, and training needed to efficiently and effectively manage water extraction, structural drying, cleanup, and waste removal, to minimize the damage and disruption to your business.
Basement Flooding Restoration
Report
Basement flooding can cause destruction to a property and cause damage down the line if not properly removed. If not handled in a time efficient manner, your home’s condition and value can be impacted by causing structural damage, mold, and many other issues.
Don’t try to handle your flooded basement alone. RestoreUnow will work tirelessly to return your basement to its pre-flood condition.
Don’t try to handle your flooded basement alone. RestoreUnow will work tirelessly to return your basement to its pre-flood condition.
Reviews (11) Natalie Gensits
Apr 05, 2022
I have mold illness and we purchased a home that we knew needed some remediation and hired Kevin to do the mold cleaning. This is a stringent, complex process - to get and keep the house as mold-free as possible on a microscopic (mycotoxin/invisible) level. It is a very stressful process and costly - but Kevin and his team helped us do this. He was very accommodating, patient and professional.
He educated us along the way, never made us feel demanding and even made suggestions we hadn't thought of - always trying to help us save money. He knows this sickness and the cost and stress involved, and shows great compassion for his clients. I highly recommend his services!
He educated us along the way, never made us feel demanding and even made suggestions we hadn't thought of - always trying to help us save money. He knows this sickness and the cost and stress involved, and shows great compassion for his clients. I highly recommend his services!
Rommel Calderwood
Jan 20, 2022
After a snowstorm that caused water to leak into my roof, I contacted RestoreUNow and they came out the same day for an initial inspection. I chose them over another company because of the inspection's thoroughness. The other company just did a walkthrough with no equipment or clear explanation of their mitigation plan. The entire team especially Kevin and Ross, has been nothing short of amazing to work, from setting up the machines to cutting the drywall from the ceiling to communicating their next steps. I highly recommend them if you're in need of water damage mitigation.
Angela Dean
Sep 13, 2021
The owner, Kevin, is very knowledgeable and explains everything. He told us what the base needs for cleanup were and what was extra. His recommendations really helped us decide how to proceed. I highly reccommend this company and will use them for any future incidents. Service: Water damage-related cleanup & repair
Jin Kim
Jan 01, 2021
Ross from RestoreUnow came from Maryland to Houston, Texas to perform water remediation work given the high demand after the February 2021 winter storm. I got his info from a company in Houston (Green Star Eco Services, Marc Patel) that was highly rated on Angie's List. I met with Ross on Sat 2/27/2021. I recently had a burst pipe related to the power outage and freezing temperature.
My water leak was caught pretty early but I still wanted to be sure that I wasn't at risk for mold. He used a thermal/infrared scan to test for residual water in the drywall and floor. He spent a lot of time checking thoroughly the drywalls and floor. I asked if he wanted to cut out any portions of the drywall. He was very honest and told me that I really didn't need to take that step at this time. Ross told me then that the water damage inspection was free of charge.
I was impressed that he didn't take the opportunity to upsell me on tearing down the drywall but instead told me to take conservative measures (put a dehumidifier in the area where the plumbers had cut out drywall). RestoreUnow is a very well run and ethical company if the workers are free to give honest judgements and are not pressured to perform unneeded work. I am sad that this company is not Houston-based, but rather is based in Maryland. I would recommend this company without reservations.
My water leak was caught pretty early but I still wanted to be sure that I wasn't at risk for mold. He used a thermal/infrared scan to test for residual water in the drywall and floor. He spent a lot of time checking thoroughly the drywalls and floor. I asked if he wanted to cut out any portions of the drywall. He was very honest and told me that I really didn't need to take that step at this time. Ross told me then that the water damage inspection was free of charge.
I was impressed that he didn't take the opportunity to upsell me on tearing down the drywall but instead told me to take conservative measures (put a dehumidifier in the area where the plumbers had cut out drywall). RestoreUnow is a very well run and ethical company if the workers are free to give honest judgements and are not pressured to perform unneeded work. I am sad that this company is not Houston-based, but rather is based in Maryland. I would recommend this company without reservations.
Sasha Rao
Dec 20, 2020
When our basement flooded, Kevin and his team at RestoreUNow were one of the first to respond, which to a panicking homeowner is critical. Their work from diagnosis through restoration and treatment was professional and inspired confidence that the right work was being done in the right way. They were particularly good at explaining exactly what they planned to do and why and ensuring they had our consent for it all.
We have a newborn so it was important to our family that the restoration work not consume the entire house (and time!), and Kevin and his team made sure the mold and their restoration work was contained and worked efficiently. Importantly, they handled all the back and forth with the insurance company to ensure that the claim was properly handled.
We also had to leave for a day, and I trusted them to work alone in our house. Given the headache that is flood damage, it's invaluable to be working with a team you trust and, frankly, get along with. These are your guys!
We have a newborn so it was important to our family that the restoration work not consume the entire house (and time!), and Kevin and his team made sure the mold and their restoration work was contained and worked efficiently. Importantly, they handled all the back and forth with the insurance company to ensure that the claim was properly handled.
We also had to leave for a day, and I trusted them to work alone in our house. Given the headache that is flood damage, it's invaluable to be working with a team you trust and, frankly, get along with. These are your guys!
Andrew W.
Jun 13, 2020
We called Ross on an urgent job when it appeared we had a basement water issue. He was quick to respond, but well beyond that he was thorough, careful, exceedingly honest and took the time to go well beyond the call in order to really get the root cause of the issue. He was very balanced in his approach and he has my absolute trust. If we ever are unfortunate enough to need Ross' services again, I won't hesitate to call him and I recommend him without reservation. A true professional.
Andrew Wise
May 18, 2020
We called Ross on an urgent job when it appeared we had a basement water issue. He was quick to respond, but well beyond that he was thorough, careful, exceedingly honest and took the time to go well beyond the call in order to really get the root cause of the issue. He was very balanced in his approach and he has my absolute trust. If we ever are unfortunate enough to need Ross' services again, I won't hesitate to call him and I recommend him without reservation. A true professional.
Sandra Thomas
Jan 08, 2020
Kevin and Ross are straight up, thorough and know the ins and outs of dealing with insurance adjustors. Ive been hiring Kevin for years to clean upholstery/carpet and the occasional basement flood. QUALITY work - the antithesis to the sham companies out there. As a former consumer investigative reporter, I know the good guys (and bad) when I meet them. Thanks Kevin!
David Fiorillo
Dec 03, 2017
We had a pipe burst at our house. RestoreUnow was able to come out the same day and start drying us out. Kevin and Mike are quite friendly, and gave us an extra day of drying equipment rental free because we planned to have a mold remediation crew come out the last day of rental. The house was dried so thoroughly we ended up not needing to do any mold remediation.
Rodger Moran
Dec 31, 2016
While I was away my Wife called to say there was water coming down from the ceiling in the basement. The RestoreUnow crew came right over, removed the drywall, insulation and the carpet. They brought in huge dehumidifiers and fans and after few days, everything was dry again and the mold was removed. Quick, courteous and professional!
Ian Phelps
Oct 26, 2016
I used this company for backup of our sewer in our basement. When I called Mike, he called me back within minutes. He was so nice and knowledgeable! He really knows what he's talking about. He had his crew there the same day and removed all of the carpet, drywall that was wet, insulation and had his crew come in and clean the whole room. It was as clean as new. I also had some mold and he had the knowledge to deal with that and it was removed very professionally. You can't get a better company!
