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Nu-Gen Cleaning & Restoration Our clients are our first priority and, as residents throughout McHenry County can tell you, we take great pride in our commitment to genuine customer care. To us, that means easy-to-access, 24/7 emergency service, as well as the benefit of free estimates and inspections to all of our customers.

The Nu-Gen company is proud to provide cleaning services in the Lake in the Hills and the nearest Chicago suburbs. We have been successfully serving residents and businesses of Illinois since 2001. As one of the top water restoration companies, we are committed to offering the best customer service and fair prices to people of our community, as well as an individual approach to each case and every customer.

Our staff consists of highly qualified and experienced employees who are able to cope with the most complex problems. All our teams are fully equipped with devices and tools to perform thorough cleaning in the most difficult cases. It doesn’t matter if we need to deal with flood restoration or fire damage – we are always ready to help and faithfully perform the most difficult work for our customers.
Business details
  • Year established: 2001
Services
Move-in/out Cleaning
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Move-in/out Cleaning Moving is always a world of troubles, especially with furniture and personal belongings. Usually, after, there is a lot of mess left. There is also a need for wet cleaning afterward so that the new owners get a clean and shiny apartment/house. That is why you need a move-in/out cleaning service.
Tile Grout Cleaning
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Tile Grout Cleaning Tile is a convenient material to use. On the Internet, you can find different tips and methods for cleaning tiles and grout lines. All these recommendations are united by one principle – they are most likely ineffective. Any facing tiles, even the most expensive ones, will lose their elite look if mold forms on them. Often, mold and dirt accumulate in bathrooms and kitchens. In some hard-to-reach places, it is not possible to clean and bleach the grout on your own.
Carpet Cleaning
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Carpet Cleaning The Nu-Gen company offers carpet cleaning services. We have been serving Lake County IL for over 20 years, maintaining an affordable price level for carpet cleaning and upholstery cleaning services. We are always happy to provide quick and qualitative solutions to our customers.
Mold Remediation
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Mold Remediation Mold, in simple terms, is a tiny organism, or fungi, that grows where water and oxygen are present on any natural substance. A small amount of mold is not a problem, but the larger it is, the more problematic it gets. Mold can cause unpleasant odors, health problems, and make your house an uncomfortable place to be in. If the area affected is not too big, people tend to use home remedies that they were able to find at home to try to remove the mold themselves. After the area is dry, the mold is usually successfully removed. However, if the mold-affected area is quite large, you are going to need help from mold company specialists.
Fire Damage Restoration
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Fire Damage Restoration Most of the fire damage recovery projects include cleaning and restoring content, as well as the structure. Fire damage can be caused by fire, smoke, or water used to extinguish the flames. Fire damage cleanup is a long and tedious process. The sooner you get fire damage cleaned up and repaired, the better for you, your property, and your wallet.
Water Damage Restoration
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Water Damage Restoration If you had the unfortunate experience of flooding, and water damage was done to your home, you are most likely looking for a company that does restoration of flood damage. Well, we got you! Our water damage restoration service will be with you every step of the way. We are a local company that specializes in flood restoration with many satisfied customers behind our backs!

With top of the line equipment, fast response blazing, and professional technicians, you can expect nothing but the best! Call us and we will get the job done quickly and efficiently!
Reviews (34)
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Barb Calvin
Jun 12, 2022
Justin Kozak and Jose did a great job cleaning the duct work in my home today. They are very professional, explained everything and actually left everything cleaner than it was when they arrived. They were friendly and caring about my dog & cat also, since the noise of the equipment scared them at the start.
Mishal Ahmed
Jun 12, 2022
Sha-ron P and Jose R were such a pleasure to work with. Extremely professional and thorough technicians. This was the second time working with Moises and Nu-Gen and they never fail to disappoint. Will definitely continue this great working relationship! Service: Carpet cleaning
Jacek Swiatek
May 28, 2022
Mike and his team is very prompt and professional group of hard working guy. I'm very happy with the job they did. Highly recommend Nu-Gen Service: Mold mitigation
Surajeet Dey
May 27, 2022
Moises and Michael have been very supportive for my tasks. For any issue Moises has deep knowledge and Michael has good experience to get the job done perfectly. Michael has been very helpful to get the job done and also advise on the root cause and solutions. For any issue I will always get back to them without any doubt. I would recommend anyone to them without second thought.
Rowena Ortac
Apr 29, 2022
Nu-Gen Cleaning & Restoration was referred to me by my son's friend. Mike Guimond was very prompt, professional, courteous & very knowledgeable of his job. He explained the whole process clearly & thoroughly. Mike 1answered & returned my calls promptly. His team did an awesome job with the mitigation & reconstruction. I would recommend Nu-Gen Cleaning & Restoration anytime!
Tiffany Stone
Mar 11, 2022
These guys are incredible! Olga immediately dispatched Mike to assist me! They dispatched a staff to clean up my basement after it flooded, and the guys on the crew (Sean and Andy) were fantastic! They were courteous and professional, and they stayed into the next day to ensure that everything was in order. Mike assisted me in gathering the information I required for my insurance company. I can't say enough good things about them. I would suggest them to anyone in need of their services.
Tammy Tran Rodriguez
Mar 08, 2022
Amazing service. Not only have I used them for my home I've also used them for my salon. Francisco was so respectful and kept me informed throughout everything. I didn't need to pester him about any of the projects, like I had in the past with other company. This is my go to company. I have recommended them to many clients, family, and friends. Even they rave about this company! Look no further this company will blow your mind. Thank you Nu-Gen for restoring my home and business.
David Gaffke
Jan 05, 2022
Frank was AMAZING! Kind, supportive, friendly and helpful. I called Monday after Christmas and Thursday before New Years the carpets were done. Services: Pet stain and odour removal, Moving clean, Carpet cleaning
Bobbie Bieniek
Dec 26, 2021
This is the second time I've had the pleasure of using Nu-Gen. The crew of Mike Steveo and Alex did an incredibly thorough job cleaning our carpets and furniture. Their professionalism and attention to detail have made me a repeat customer. I can't say enough "good things" about this company. Thanks, Nu-Gen, for having such fantastic technicians available to your customers. Highly recommended.
Stacey Kelly
Nov 29, 2021
Frank and his team were life savers! Found this company via internet search and the testimonials prompted me to call. Frank came the following day for a full inspection and estimate to deep clean a rental property after previous (irresponsible) tenants moved out prior to new occupancy. We wanted carpeting in basement removed, air duct cleaning, all damaged blinds removed, whole house deep cleaned, disinfected, walls and ceilings washed, etc.a full-on job! Frank was very professional, thoroughly checked out the property, and provided respectable quote.

He acknowledged some would cost less, others would cost more, but Nu-Gen is committed to 100% satisfaction, doing the job fully and properly, and taking the necessary time to get it done to his and client's standards. He initially thought it would take one long day, but called later and said would be two days to ensure all done to spec. I told him as long as it could be done soon we can accommodate as long as he thinks his team would need.

They were able to start the following day, and completed the whole project in three full days. He and his team were so professional, always checked in and asked about various issues before proceeding with the task at hand, and really wanted us to be completely pleased with the finished product.which we are! The rental property was like night and day after Nu-Gen finished their magic. Highly recommend this company!
Eric Behnen
Oct 31, 2021
Resident of skyridge club apartment complex. 2 gentleman from your company came today and did the entrance ways of our building. Even while working in the rain. Someone give those guys a raise! I want to give them a huge shout out for doing such a great job. It smells and looks amazing. What a better way to be greeted at home then a clean and fresh walkway. Thank you tenfold.
Anokina Broubakarian
Oct 25, 2021
Nu-Gen was fantastic! We used them for a deep carpet clean of our entire home prior to moving in. From the initial phone call with Olga to schedule the service to the actual carpet cleaning, it was done professionally and seamlessly, with email confirmations and text notifications. Frank, who came by to give the exact quote and who also performed the service, was awesome.

He and 2 others started on time and continued until the job was done, which was several hours. We appreciate their hard work and will definitely consider using Nu-Gen again in the future for our carpet cleaning needs!
Gabrielle Cresta
Oct 06, 2021
We recently had a basement destroyed from a flash flood. Getting in touch with a remediation company was completely impossible. Someone recommended Nu-Gen and said they were "VERY" happy with their services. Nu-Gen responded immediately. They were able to come out the very next morning and also sent a confirmation email and text. They texted when they were on the way and showed up on time. (something that apparently is not usually a thing in our area).

They thoroughly tested all areas we were concerned about and were extremely honest about what needed and did not need to be done. They were polite and answered all of our questions. It was a great experience and I highly recommended their services
Farzad Dutia
Sep 15, 2021
These guys came all the way out to NJ and immediately gave an estimate and assessed the damage to my basement. Mike G and Francisco were very professional and friendly. They explained everything clearly and worked fast. Olga in customer service was also very friendly and responded quickly to my questions and concerns. Overall a great company with very good service!
Joel Weisberger
Sep 14, 2021
Mike and Paco and their team did an excellent job cleaning our basement after it flooded. They were courteous and thorough. They communicated with us during the process via text and email. We are very happy with this service and would recommend it to others. Services: Deep clean, Mould removal, Water damage cleanup, Mould inspection
Thomas Kelleher
May 09, 2021
NU-GEN Cleaning & Restoration, Did a fantastic job of restoring my kitchen and my living room after we had water damage due to Ice damming on our roof . Moises who owns the company came to my house the same day It happened and he and his crew (Sabas, Estaban, and Justin) worked fast and efficiently to stop the damage they were all very professional and very polite.

I would highly recommend Nu-Gen to my family and friends. I cant say enough good things about Moises, He went above and beyond what needed to be done,and I have complete trust in him and his crew. I plan to hire them for other work (carpet Cleaning & Vent cleaning soon)Again my wife and I are very grateful and satisfied with the mitigation and the rebuild and we consider Moises as a friend to us.
Jorie Schaeffer
Apr 23, 2021
We had our carpets and area rugs cleaned and we were amazed at the difference! Wow! They were so knowledgeable and so efficient and with 100% quality. We had asked for a quote for our air vents to be cleaned, when he realized we had just had it done a year ago, he analyzed what the last company had done and let me know they did a great job and honestly not necessary to have it re-done yet.

To experience that kind of honesty is a rarity these days and a welcome change. A company you can truly trust that definitely makes a difference. They are my highest recommend for all services they offer. Go with this company, as they are the absolute best!
Geraldine Sanchez
Apr 21, 2021
I contacted Nu-Gen during the weekend, was helped out on the spot, and an appointment was scheduled for the next day. Sabas and Justin did an outstanding job. Such a professional and clean company.
Suzanne Bonje
Apr 15, 2021
10/10 would recommend - recommended by my friend sabas went my dryer vents started smoking my entire house, and right away they sent people within 3 hours of me reaching out to them to come check out my vents. Justin and Esteban did a really good job of walking me through the process of them cleaning my dryer and dryer vents! Also, I accidentally paid them over the price they gave me and they drove back to return the money 😂 honest and great service!!
Renae Mlekush
Feb 10, 2021
Nu-Gen has been cleaning the office that I work at for over 20 years. They consistently do a thorough job which is one of the reasons we’ve remained loyal to Nu-Gen. The owner Frank always follows up with us and stops by the office to make sure everything is being cleaned as it should be. We have our carpets cleaned yearly along with our tile/grout and they do an amazing job every time. I highly recommend them if you’re looking for a professional, dependable, thorough and affordable cleaning company.
Tina Aronson
Dec 17, 2020
Nu-Gen Cleaning & Restoration is very professional and a great company! They are the best in the business and will not disappoint!
Steph Garces Donat
Dec 10, 2020
The best of the best! I highly recommend Nu-Gen Cleaning & Restoration. They are prompt, professional, friendly, and knowledgeable. I trust them and their work immensely. I would hire them again. Do not hesitate to hire them!
Jeff Diem
Dec 07, 2020
Moises and Nu-Gen Cleaning & Restoration are true professionals. They care about their clients and do their best to take care of them in their time-of-need. I've been impressed with Moises' responsiveness and attention to detail. If you've experienced any sort of in-home emergency such as mold, water damage, or a fire, I'd certainly suggest calling Nu-Gen Cleaning & Restoration.
Jeff Hitz
Jul 03, 2020
Moises and his team are true professionals. Very responsive, on time, deliver on their promises, do quality work. We used them to address water intrustion in our basement. They cleaned it up, checked and sprayed for mold, took up, cleaned and replaced pad on one section carpet, cleaned carpets in several areas, cleaned air ducts. All done professionally and in a quality way. I don't have a comparison, but the pricing seemed competitive. We will use them again.
Jim VanVranken
Jun 29, 2020
Sump pump failed causing water damage to wtw carpeting baseboards and walls. Nu Gen took control and tore everything out. After using equipment to dry and dehumidify basement, they treated to avoid mold before reconstructing and freshly painting walls and ceilings.
Next, baseboards were professionally stained before new padding and carpet were installed.

The crew was very respectful, and re-created a beautiful basement. Moises was awesome at communicating with my insurance claims adjuster and getting the claim correctly processed. Extremely satisfied with everyone from nu-gen and the work they completed. Highly recommended.
Ted Park
May 28, 2020
I worked with them on a job in Chicago. Responsive, professional, and very diligent on communicating everything.
Omar Lazaro Garcia
Apr 29, 2020
They did a fantastic job! I would recommend to anyone that needs a carpet clean!
Noelia Silva
Dec 18, 2019
Nu-Gen they came imminently the next day (on a Sunday) to give me an estimate and were able to do the job that Tuesday. They were really responsive and did a fantastic job! I would highly recommend and will be using them for future services.
Sue Pontious
Jul 18, 2019
Nu-Gen, cleaned our carpeting today. Highly recommend this Company. He did a fantastic job, the carpet looks awesome.
Veronica Bieniek
Jun 27, 2019
This morning we had Nu-Gen Cleaning and Restoration come out for a carpet cleaning, and I seriously couldn’t recommended a better company! They were on time, professional, and simply amazing at what they do. Before even coming out they explained to us the procedures of how/what they’d be doing in order to best clean the carpet. Between muddy shoes, and a dog that constantly gets sick, we had horrible stains that I never imagined would come out, and they were able to get EVERY LAST ONE OF THEM! I would highly recommend them to anyone. Their services include much more than just carpet cleaning, I’d definitely check them out!
Coleman Guimond Mikey
Jun 26, 2019
Esteban and leticia came out cleaned my carpets they were very nice introduced their selfs as soon as we met, the appointment was for 8:00 am and sure enough as soon as I arrived to the property they where ready to get started. They walked me though the process and proceeded with the job! I would highly recommend
Jann Folta Barnes
Feb 08, 2019
Had all the carpet & furniture cleaned in my house. Turned out amazing. I had a red wine spill on several dining room chairs & they came out good as new. Kevin was thorough & professional. Price was extremely reasonable. Very happy with the work & highly recommend Nu-Gen.
Lana M.
May 17, 2016
Nu-Gen sent a flyer to our business and I am glad I held onto it, because they really did an awesome job restoring our building. They were hired to clean our large production warehouse walls that were covered in dirt, dust and spider webs, and to clean the offices and bathrooms. The work created such a transformation in our warehouse that our employees thought we had the walls painted as they looked so bright and new!

I had thought our office tile grout was actually a dark color, but once they finished cleaning 9 years of production gunk they were bright and white again. Our carpets look better, too. We had them cleaned a while ago by another company and Nu-Gen did a superior job to their competitor. Their work was worth every penny!
Kathryn B.
Oct 18, 2015
They did an amazing job on my carpets! I had called them due to a cat vomit situation and Francisco threw in a special cleaning method at no extra charge to fix it. And fix it, he did! The rest of the areas he cleaned look fantastic as well. He was prompt and flexible with scheduling. Very professional and polite and didn't leave a huge mess of my entryway like so many other carpet cleaners do. They charge by the square foot and prices were reasonable. I will definitely be using them again.