Service Experts Heating & Air Conditioning

Are used Service Experts regularly for many many years now they are always there on our close to the time they say how or if not they call and let me know ahead of time. The service tech, Tim, was here within the window and was very honest with me about my system and what he would and would not do to it himself to help save me some money It's an old system and could be repaired to an extent but I have been putting Band-Aids on it for quite some time. He gave me tips on how to ease the stress on the system until I can decide about getting a new one or not. A very honest individual which is very refreshing these days.

Highly satisfied! We called and got a same day appointment. Billy came to our house to give us a quote on a new AC system and was very knowledgeable. He explained all of our options without any pressure, and explained the Advantage Protection Program as well. Billy is a great person and truly cares about people. We are going to refer our friends to Billy/ Service Experts! Thank you for your professionalism and a great experience!

I really liked Tim, who performed the service. He went out of his way to make sure everything was working properly and that I understood what he was doing. He gave me an option for an extra part that would make my system start better, and showed me tangible before and after results. I felt like I could trust him. Service: A/C system repair

Exceptional service and addressed the two gas leaks for my water heater within a few hours. Richard, the technician that did the repair was very nice and took his time to make sure it was done right. Chris Overton provided excellent customer service and made sure my issue was handled in a timely manner. I have already recommended them to others! Will use them again for sure!

Matt came to replace some plumbing under the house. He was efficient and professional. He got the job done quickly for a fair price. He made sure nothing else was wrong prior to leaving. The company communicated very well. Pleasure to work with!

I've used Service experts for numerous jobs around the house. Matt Allen has come out for most of the plumbing work and he has done a great job walking me through his process and explaining what he is doing. He has also done a great job of helping me understand what I should be on the lookout for to avoid and potential future issues with my plumbing system.

I've been a customer of Service Experts for my heating and cooling for at least 7 years now. Their technicians (most recently Daniel B.) have always been respectful and friendly. They explain what they're doing, what they've found (if anything), and answer all questions. In fact, while doing routine maintenance sometime in the past year or two, they found (and patched up) some shoddy work done by the contractor I was using prior to signing up with Service Experts.

The service was excellent, the technician Mr Na was so great and very knowledgeable about every issue that was presented! He tackled them, as well as listening to my every concern! He gave me helpful money savings tips on how to lower my energy bill as well! And we all need that in times like these! I highly recommend this service to everyone! There are the best and! I also like the fact that he respected my house by covering his feet and face before entering!

The service by Mr. Ivey was excellent. On time, professional, and respectfully performed. His knowledge and recommendations were spot on! We would recommend Service Experts to anyone that needed their services. Services: HVAC maintenance, Heating maintenance

Thank you Service Experts! Daniel M was prompt and knowledgeable. His service was exemplary as he explained what he was doing. Great service as always. Service: HVAC maintenance

Matt is an excellent technician. He always is professional, courteous, and good with my dogs! He ensures our system is running correctly. Services: AC installation, HVAC repair, Heating system installation

I was very happy with the service provided by Mathew. He was very professional, courteous, and a hard worker. I will use this company and their employee from on. Service: HVAC maintenance

Daniel M. was very courteous and professional. He let us know all the actions he was taking and he worked very efficiently. When he was done, he clearly explained his findings and recommendations for any additional maintenance without any pressure to do so. We have been very pleased with Service Experts and technicians like Daniel M. solidify our commitment to then for our HVAC needs.

We've had them for years. They may be a bit more expensive, but we have a yearly service plan which helps. They have ALWAYS done a good job with our complex dual system.

The entire process of scheduling and getting the maintenance done was great. Kelly Baker walked me through all the options on the phone, and gave me excellent counsel on what she believed was the right service/plan I should opt for. Tim showed up on time and did an excellent and professional job inspecting the furnace, explained the technical aspects of workings of the furnace and even showed me all the issues/potential problems that the furnace was facing. I couldn't be more happier with the service provided and the business itself. Great job guys!

Yes! Matthew was very efficient and polite! He explained all aspects of the Heating Check today! I highly recommend (5 stars!) the company BECAUSE of the service representatives who are on time and work efficiently. thanks!

Great company to work with and Mathew was friendly and knowledgeable. It would be great if he could service our units again when needed.

Replaced both our AC/Heating units with ultra efficient Lennox units and experienced significant electric bill savings. Todd Atkinson is the best sales professional that I have worked with in a long time. Highly recommend Todd & Service Experts in Raleigh!

Service Technician Ben Olorvida responded to our home to troubleshoot an issue we were having. Ben arrived on time and did an outstanding job correcting our problem. He further explained in detail what and why he was doing the procedures giving me a better understanding of my system. I highly recommend Ben and Service Experts with all my heating and cooling needs.

Todd Atkinson is knowledgeable, personable and I have recommended him to many of my friends.

I used them for my office they did a good job maintaining my unit and keeping it clean. I will definitely hire them again. great company

Furnace was not working. Nathan came out at 7am to take a look St the issue. Diagnosed problem. Checked on how old system was to see if it was in warranty (9 years into a 10 year warranty- great since it usually the other way). He found the proper replacement part and got it ordered. Part would be available in a couple days but was willing to wait for its installation until a time that we had an already scheduled service inspection (a convenience for us). Very friendly and knowledgeable. Thanks

I have used Service Experts for almost 10 years. They always answer the phone and have been maintaining my system properly each year. Todd and Ricky recently came to my house and performed heating maintenance. I can truly say that these two employees go above and beyond for this company and I highly recommend using them for any of your heat/ac needs. Thanks again guys for providing great service.

Hi everyone I highly recommend this company. Called them for our heating problem their guy Dustin knew what was wrong with it and turns out it was the heater exchanger and recommended to get a new unit since the unit was so old. Also he took his time to look under the house and saw we needed a new water heater since it was old too so we got it replace the next day and everything working fine. they were really professional and did a good job like I said before I highly recommend this company. Thanks for the good service guys

my service technician Daniel McElveen came and diagnose my issues. He was so knowledgeable and gave me great advice. He was very nice and explained it in a manner I could understand. thank you Daniel for a job well done

Daniel McElveen serviced our heating and air conditioning central unit this morning. He replaced the ultraviolet light and special filter in the main unit. He was very efficient and highly knowledgeable about the system’s needs. I highly recommend him. Great experience!

All of the technicians we have had over the years have been great, including Daniel McEleven, who did the routine check-up today at our house. We would give him 5 stars.

Daniel McEleven did an excellent job of informing us of technical issues with our heating and cooling systems. He provided additional information on air filtration systems in response to our questions.

Service Experts has always offered me great service at very competitive rates. The sales consultant came out and gave me a great quote, and the next day the tech came out and replaced my water heater. I also received a complimentary HVAC inspection by Daniel Mcelveen and great service 100% guaranteed.

Very professional and they give you a list of options for your equipment to upgrade

I have been a Service Experts customer for over 15 years, 2 houses and have consistently experienced excellent interactions with the entire team- office personnel, technicians and leadership people. I know I can count on Service Experts to do a great job whether for routine checkups or service calls- on time, polite & personable, taking pride in their work and taking the time to explain to me what is going on with my heat pump. Also, I feel like they’ve got my back by making recommendations for things I can do to improve the functionality of my unit but never pushing an expensive agenda on me. In a world where service is often lacking, I appreciate how much I can trust and rely on this company! Keep up the great work!

Choose Service Experts and you will never be disappoint

Service Experts was able to fit me in on standby same day on a busy day when most people were first turning their heat on. The technician, Ricky, did a fantastic job! He was personable, explained the situation very well, and was trustworthy from the start. Due to a scheduling conflict, Ricky was at the house before I arrived and was patient and understanding of the situation.

I have been looking for a company with employees that I can trust, and if every employee is like Ricky, then Service Experts has gained a new customer and advocate. Service Experts offers wonderful work and customer service, I recommend them (especially Ricky) for any of your needs.

Kevin B. was my service tech today and I glad to say that he was very professional, knowledgeable and a pleasure to have in my home as he answered all of my questions. Thanks

Kevin Blasingim arrived and was extremely professional. Very knowledgeable and a pleasure to have working in my home. Service experts needs more techs just like Kevin a+in my book!

Very pleased with the service and expertise of work performed.

They came out quickly and were able to assess the issue. They are very knowledgeable. They were very professional and respectful and informative. I understood everything they were telling me. It was consumer friendly and they didn’t use large jargon that I didn’t understand. I will be using them in the future.

Great company for service and installation on heating and air conditioning systems. Great Company and very supportive to the military!

Great service! The guy showed up earlier than scheduled today which was a blessing and fixed our AC in an hour and didn't charge us an arm and a leg! The only people I will call for Heating and Cooling issues.

Big thanks to Steve Snell and Ricky Williams who responded quickly on time explained what problem was and took the time to get me a great deal on new system and set up quick install date

Thank you Service Experts and Andrew for the excellent service you gave us getting our heat back on this past Saturday.