Experts, it’s in our name and core to our business. We work hard to help each team member become a skilled craftsman. We hire the best and provide training, opportunities, and support, so our teams can learn, grow, and be prepared for any challenge thrown their way.Our combined business strength and people make us special. With over 4,000 team members on board, we can deliver and innovate better than the rest of the industry. Our can-do, family attitude fuels our teamwork and helps us get the job done on time, and right — the first time.
Our blend of company size and individual expertise means we can do more with the next great idea … which can come from anywhere and anyone. We are reinventing the industry by harnessing each team member’s best ideas. That means our teams and customers can rest assured we’re moving, innovating, delivering, and in it for the long haul, through the busy times and beyond.
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- We are Service Experts!
- 100% Satisfaction Guarantee
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We Are Service Experts
The Service Experts Story
We are Service Experts, a big company with home-town heart. We’re passionate about making the world a cozy place to live. Whether we’re warming, cooling, or making the water run, we take great pride in keeping our customers and communities comfortable and satisfied.
Experts, it’s in our name and core to our business. We work hard to help each team member become a skilled craftsman. We hire the best and provide training, opportunities, and support, so our teams can learn, grow, and be prepared for any challenge thrown their way.
Our combined business strength and people make us special. With over 4,000 team members on board, we can deliver and innovate better than the rest of the industry. Our can-do, family attitude fuels our teamwork and helps us get the job done on time, and right — the first time.
Our blend of company size and individual expertise means we can do more with the next great idea … which can come from anywhere and anyone. We are reinventing the industry by harnessing each team member’s best ideas. That means our teams and customers can rest assured we’re moving, innovating, delivering, and in it for the long haul, through the busy times and beyond.
We are Service Experts!
Delivering strength, knowledge, and support through every season.
Reviews (32) Seife Teklu
Jun 13, 2022
I reached out to Peachtree Service Experts for a Lenox AC system repair. Steven was dispatched to diagnose issue. I was impressed by Steven's technical expertise and exceptional customer service skills. He provided alternative options and pricing to repair unit that was out of manufacturer warranty. He made the overall experience of dealing with AC system repair seamless. Having worked with other AC contractors, Steven takes pride in his work and raises the bar for the industry. I would recommend Steven & Peachtree Service Experts and look forward to working with the team in the future.
Kate Weimer
Jun 09, 2022
My A/C went out a few days ago when we were seeing 90 degree temps and Peachtree Service Experts was able to come the same day as the outage and assess the issue. They provided excellent service and the cost was below what I would have assumed it would be. They also have a fantastic loyalty program and stand by their work-cannot recommend more! My only knock would be on the person who answers their phones as their customer service was not the best, and the dispatch team who did not provide accurate times or great follow up, but don't let those things turn you away from this company, as the service experts were stellar and the value is unbeatable.
Montez Huff
May 23, 2022
Tom Martin
May 22, 2022
I have used Peachtree Service Experts for over 10 years now, and I highly recommend them. They are prompt, courteous, and professional. My service today was for a start of summer checkup on their twice per year maintenance checkup plan. Stephen Kimani was my service technician, and he was very knowledgeable and helpful explaining what he was doing and describing the issues he found on my aging A/C system. I approved performing the repairs he identified, which he completed in the same visit. Now I feel confident that my system will be prepared for the coming summer months.
Claraines Rivera
May 16, 2022
My aging AC and electric heat pump was 17 years old and they needed to go. Thomas & Ritchie came the next day and installed everything. Super friendly and very professional. I'm very happy with this service. they explained how to use the new thermostat and showed me all the work in the attic. I definitely recommend this company. No third party either.
Keith Morgan
Mar 22, 2022
Tulasi has been our Service Technician for several years now. He continues to provide excellent service and expertise combined with a professional attitude. He treats our home as if it were his own and it is very much appreciated. He goes above and beyond to provide quality service with a great attitude and personality. When we schedule our maintenance appointments we always ask for him personally and will continue to do so.
Kenneth Dodd
Mar 18, 2022
We had a problem with our furnace staying lit to keep the house warm. I called them around 9 p.m. to schedule service for the next morning. I spoke to the girl who answered the phone and I made an appointment. They showed up between 8 and 10 a.m. just as I was told the night before. Tom Avery from sales and Preston the technician showed up in two different vehicles but at the same time and met with my girlfriend and I.
They introduced themselves, we discussed the issues we were having, and they went right to work to check it out and give us a diagnosis. We were given a quote on what the cost was going to be with parts and labor and it was explained to us in detail and there was absolutely no pressure. Everything was very easy and they were very polite and professional.
Our furnace is working great now. Based off of this experience, I would highly recommend them. I would have no hesitation in calling them again if I need them in the future. Thanks Preston and Tom.
They introduced themselves, we discussed the issues we were having, and they went right to work to check it out and give us a diagnosis. We were given a quote on what the cost was going to be with parts and labor and it was explained to us in detail and there was absolutely no pressure. Everything was very easy and they were very polite and professional.
Our furnace is working great now. Based off of this experience, I would highly recommend them. I would have no hesitation in calling them again if I need them in the future. Thanks Preston and Tom.
Marie Weeks
Feb 06, 2022
Amazing customer service! I recently got a whole new HVAC system installed to replace the existing 22 year old system. First, Josh was very helpful in understanding the range of models available, how they worked, and pricing trade offs for the system and memberships. The installers (Lawrence & Tom?) were very friendly and professional while over replacing the system.
I had a strange issue coincide with the install where a breaker was permanently tripped during and after install. Peachtree sent Michel out to check the installed system and some cursory breaker checks. Though he couldn't find any issues with the units, he was very professional and nice. They had a small mix up in scheduling someone to check the work originally but worked very hard to correct it when I called.
I didn't catch the name of the second support agent I talked to but he went above and beyond for me. Reggie at Peachtree later organized an electrician they often worked with the come out and check for the issue. The electrician was able to isolate the short over the weekend but not entirely determine what happened (since the cause wasn't found). It may have been badly timed "just old house things" or unlucky jostling from the install. Either way, I'm very happy with the overall outcome and the steps Peachtree Service Experts took to care for me as a new customer!
I had a strange issue coincide with the install where a breaker was permanently tripped during and after install. Peachtree sent Michel out to check the installed system and some cursory breaker checks. Though he couldn't find any issues with the units, he was very professional and nice. They had a small mix up in scheduling someone to check the work originally but worked very hard to correct it when I called.
I didn't catch the name of the second support agent I talked to but he went above and beyond for me. Reggie at Peachtree later organized an electrician they often worked with the come out and check for the issue. The electrician was able to isolate the short over the weekend but not entirely determine what happened (since the cause wasn't found). It may have been badly timed "just old house things" or unlucky jostling from the install. Either way, I'm very happy with the overall outcome and the steps Peachtree Service Experts took to care for me as a new customer!
Craig Guice
Feb 02, 2022
I was very pleased with the prompt and courteous service that I received today. Stephen and Winston were exceptional. The level and knowledge of the issue that we were experiencing was handled very efficiently. I would highly recommend Peachtree heating, AC, and plumbing to any and all of my friends. Thanks again Stephen and Winston! Keep up the GREAT WORK! Cynthia Lavergne
Anne Mills
Feb 05, 2021
Marsha Johnson
Feb 04, 2021
They’re easy to schedule around our daily events, they are prompt and courteous, they explain what services they will perform, and then follow up with what they have done and when to expect the next service call. He made sure we were familiar with messages that appear on the smart control thermostat and answered questions I had. We have an annual agreement following the recent installation of a new HVAC system, with which we are extremely satisfied. Stephen was great!
Teresa Aubrey Bender
Jan 24, 2021
Service and maintenance is amazing. They did a wonderful job installing our HVAC system and enjoy our maintenance person Loveday. Their billing however is far from amazing. I’ve been trying to get a billing issue resolved since November. Our November payment was cashed but not credited to our account leaving a past due balance that keeps rolling over every month.
I left multiple voicemails, an email, talked to billing agents who assured me they would get back to me by the end of the day and never do. I’m frustrated to the point that I have to resort to a review in order to get this resolved.
I left multiple voicemails, an email, talked to billing agents who assured me they would get back to me by the end of the day and never do. I’m frustrated to the point that I have to resort to a review in order to get this resolved.
Bennie Davis
Nov 14, 2020
Alicia Petrone
Nov 06, 2020
I have been a customer of Peachtree Service Experts for the past 9 years. They have always been reliable, professional, and courteous. Zeeshan (Zee) just serviced my HVAC heating system. He was very polite, respectful, and offered helpful hints for me to follow between maintenance visits. Thank you Zeeshan! See you in the spring!!
John Plant
Oct 23, 2020
Joe Kyle
Oct 14, 2020
Kathy Merrill
Sep 30, 2020
Carol Macconnachie-Rounds
Jul 16, 2020
Becky Korom
Jul 11, 2020
Jimmy and Tulasi waited for my husband and me to get home to check out our AC. They waited for us!! How awesome is that?? They were both so nice and professional and Tulasi is an AC ace!! I’d recommend PSE a million percent any day. Jimmy took time to answer all of our questions and Tulasi is the man for the job to get your AC running. They saved the day and we will always request Jimmy and Tulasi for service. Thank you PSE y’all saved the day and we appreciate you!!
David Nelms
Jul 04, 2020
Deborah Putnam
Jun 13, 2020
Robert McGhee
May 01, 2020
Dianne Bailey
Apr 17, 2020
Dawson Wood
Apr 15, 2020
John Drake
Mar 25, 2020
Kendrick McWilliams
Mar 19, 2020
Jim Schwendinger
Mar 10, 2020
Marolyn P.
Mar 08, 2020
Anne Huguenin
Dec 16, 2019
Debbie Koch
Oct 10, 2019
Jeffrey Robinson
Jul 27, 2019
Steve Jarvis
Jul 19, 2019
