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Reviews (45)
Jordan Keating
Sep 03, 2024
Darren C.
May 02, 2022
Emma W.
Mar 25, 2022
I booked NW maids for a move-out clean and was very happy with the results. The cleaner arrived during the scheduled window and was very communicative. He did a really thorough job with the cleaning, the place was pretty near spotless. Booking with NW Maids was also pretty easy, and it was one of the more affordable services we looked into.
Knira Librojo
Mar 17, 2022
Sunshine did an impeccable job cleaning my place! This was my first time using a cleaning service for my home and I definitely am glad that I did. Her work was very thorough and her attention to detail is greatly appreciated! I will definitely consider booking with NW Maids again for my next home cleaning needs! Services: Interior & exterior window cleaning, Deep clean
Natalie S.
Mar 07, 2022
This was our first experience with a cleaning service and it was great. The team showed up on time and provided us a time estimate (which was crucial drive t we were leaving during the service and we have two young children). When we got home, they were finished and the quality of work and attention to detail was great. Looking forward to our next service!
Jeff F.
Feb 16, 2022
I booked NW Maids for a move-out clean of my apartment. Getting a quote and booking was super easy, so I decided to book a move-in cleaning for our new place as well. The move-in cleaning had to be rescheduled but that was straightforward. The cleaner was running about 45 minutes late due to some unforeseen circumstances, but she requested that NW Maids inform me, which they did via text.
The house was already pretty clean, but the cleaner did a very thorough job anyway. For the move-out cleaning, the cleaners arrived on time and did got to work. The apartment needed a deep clean, and they did a great job cleaning it to like-new condition.
The house was already pretty clean, but the cleaner did a very thorough job anyway. For the move-out cleaning, the cleaners arrived on time and did got to work. The apartment needed a deep clean, and they did a great job cleaning it to like-new condition.
Kyle Johnson
Feb 12, 2022
My experience with NW Maids was overall pretty good. Their cleaners were fantastic, very thorough and on time. The only issue I had was that I scheduled a move out cleaning on the very last day of my lease, and unfortunately their cleaner had a family emergency. They let me know, and did get me into the schedule again but it was 3 days after my lease ended. Part of this is on me for doing it last minute. To their credit, they did offer a discount for their delay, which was much appreciated.
Tm Rosario
Feb 06, 2022
One of the best features of NW Maids is that they are consistent with their calendar. They won't cancel or postpone on you. We've had several different folks from their company come to our home and help make it beautiful. The two-hour arrival window is the only reason they're not getting 5 stars. Like most services they only schedule cleanings before 5pm, so if you work from home, you have to juggle rooms.
Aaron Roche
Jan 23, 2022
Andressa All
Jan 03, 2022
Mark S.
Dec 22, 2021
Great communication, scoping, and providing fast quote. Then very efficient and accommodating scheduling. And finally, the cleaning itself. the couple that came to clean started on time, it was a great job, focused on details, no spot was missed, especially on the floors that required special attention, see the pic. Great job, the house is now squeaky clean! Highly recommend these guys! Thanks!
Sean K.
Dec 22, 2021
Lalitha Sanathanan
Nov 26, 2021
The cleaning job by Goretti was superb. I did not micromanage her. She did her work systematically without my intervention. I was happy with the outcome and hope she will be available everytime. I would like to thank NW Maids Cleaning Service for providing a well trained and motivated person and would highly recommend their service to anyone in need of such help.
Marilyn H.
Nov 20, 2021
Great service, follow through, and the cleaning was very thorough. Will use again. She came within the prescribed time frame and was there from 1 pm to 6:15. I was extremely happy how easy it was to schedule and pay on line as I live in another state and arranged this as a gift for my sister. No need to come out and give an estimate, it was all done on line.
Niharika D.
Nov 08, 2021
This was my first time interacting with NW Maids and I was thoroughly impressed by their customer service and professionalism, not to mention the thoroughness with which the cleaning lady cleaned my apartment. It was in a pretty disheveled state since I had recently moved in. After the service, it would not be an exaggeration to say that my house was sparkling. I'm definitely going to be using their service again
Roger H.
Nov 01, 2021
Rachel Chu
Oct 15, 2021
Had a pleasant experience with NW Maids. We hired them to provide a pre move-in cleaning service. The staff did a wonderful job with the deep cleaning. I appreciate the reminders about the service date and the heads up when the staff was running late due to traffic. Will definitely hire them again. Thank you for making our lives easier, NW Maids!
Rachel K.
Sep 30, 2021
We have been using NW Maids for quite a while now for hourly cleaning as-needed for our house. We've had a few different people come to our house but yesterday we had an amazing experience with Quincy Sidney. He showed up on time, worked quickly, wore his mask the whole time and our bathrooms looked amazing when he was done. Very good experience and very polite guy!
Lex G.
Sep 11, 2021
We used NW Maids for a move out clean. We had a bunch of stuff happen with our move which boiled down to our stuff wasn't out of the house like I thought it'd be (DON'T USE MOVING BROKERS!). I couldn't reschedule due to the last minute nature of the moving fiasco and needing to be out of the apartment by the next day, and NW Maids worked with me to clean what they could and I could not be more thankful to them! They did such great work and if we were staying in the area, we'd continue to use them. Such lovely people and totally saved me with this move!
Robin Forman
Sep 04, 2021
The communication with NW Maids waS outstanding. They followed up via email and text to confirm my services. I had them do a move-out clean for a rental house and the cleaners arrived on time, worked hard and fast, and got it all done. I prefer to use a service that provides a list of tasks and they did that. Will definitely use them again!
Eric E.
Aug 28, 2021
Adam Wingenbach
Aug 27, 2021
As busy professionals of a certain age, we sometimes have trouble keeping up on the cleaning. We were having guests come to stay in a few days, and despite our best intentions, we realized we were not going to be able to get our apartment into anything like presentable shape by ourselves. Enter NW maids! We went online and quickly had a quote and a plan.
On the day of cleaning there was a near-miss as our originally scheduled crew was going to be unable to reach us. Thankfully NW Maids came through with a substitute crew. The crew arrived on-time (actually a little early - but called ahead. They respected our time requirements.). They were kind, helpful, thorough, and efficient. Our apartment is cleaner than it has been in months, and we will not be ashamed when our guests arrive. Well done and kudos to NW maids! We are very pleased with the service provided.
On the day of cleaning there was a near-miss as our originally scheduled crew was going to be unable to reach us. Thankfully NW Maids came through with a substitute crew. The crew arrived on-time (actually a little early - but called ahead. They respected our time requirements.). They were kind, helpful, thorough, and efficient. Our apartment is cleaner than it has been in months, and we will not be ashamed when our guests arrive. Well done and kudos to NW maids! We are very pleased with the service provided.
Kenny K.
Jan 10, 2021
This was my first time using a cleaning service. It was for a move out clean to make the landlords happy and to receive my deposit back. I came across this company through Yelp and at first impressions of their website and services were very promising. Everything was very easy to navigate. After booking an appointment, they have called to confirm our appointment and assured us a good clean up.
When we came to take a look at the home after the service, all I can say is wow. I have never seen a our house ever this cleaned. They all the kitchen appliances, wiped down all the cabinets, vacuumed every corner of the house, and cleaned all the bathrooms. This was a very deep clean and was worth every penny. The house was 2100 sqft, 3 bed and 3 bath and I was quoted for $359, then they offer coupons all over their website which I came across a 25$ off and brought the price down to $334.
This was wayy better than some other companies that charged by the hour, which would of ended up being about $6-900 Overall, the services were amazing, they did an amazing job with the house and I would recommend this company to anyone who is looking to get their house cleaned for a decent price!
When we came to take a look at the home after the service, all I can say is wow. I have never seen a our house ever this cleaned. They all the kitchen appliances, wiped down all the cabinets, vacuumed every corner of the house, and cleaned all the bathrooms. This was a very deep clean and was worth every penny. The house was 2100 sqft, 3 bed and 3 bath and I was quoted for $359, then they offer coupons all over their website which I came across a 25$ off and brought the price down to $334.
This was wayy better than some other companies that charged by the hour, which would of ended up being about $6-900 Overall, the services were amazing, they did an amazing job with the house and I would recommend this company to anyone who is looking to get their house cleaned for a decent price!
Janet Kennedy
Nov 09, 2019
Chris C.
Oct 19, 2019
So I did research and asked for many quotes. Based on the extra services I desired NW maids offered best value. I’ve had the chance to work with a few of their teams now as I have been a bit housebound. I would say of the 5 times - 3 teams were excellent / 2 were good. None were bad or disappointing. The best advice I have is to communicate honestly about your needs and expectations so all is clear. I have had some last minute MD appointment changes and have been able to work with management team to reschedule as needed. Give them a chance - might be great solution
Tosh R.
Oct 08, 2019
Michelle M.
Sep 20, 2019
Naz F.
Sep 19, 2019
Andrew R.
Sep 11, 2019
We had a first time cleaning for our bungalow in Wallingford. The crew was on time and were very professional in their approach. They did a fantastic job and greatly exceeded my expectations. We have not had good luck with cleaning services in the past and I am happy to say that NW Maids has changed all that for us. Strongly recommend them.
Erin B.
Aug 28, 2019
NW Maids is the third cleaning service we have tried since moving to Seattle. Happy to say that I think we've found a winner! The cleaning is impressive, the speed is great, and I love that they send lots of follow-ups and reminders so you're never surprised by your appointment. It helps a lot if you have a busy schedule.
Aaron & Sulley
Jul 01, 2019
5 stars! The Serrato Team with NW Maids did a spectacular job at our small cat pad in Beacon Hill! They were very attentive to my requests when I greeted them at the start of the appointment. It was a real treat to return to a clean home and Sulley was happy to have a clean area around her litter box for the first time in a long, long, while. I look forward to having them stop by again in the future!
Suzanne K.
Apr 06, 2019
Audra B.
Mar 03, 2019
We used NW Maids for our move out clean after living in an apartment for about 5 years. Let's just say it was long overdue for a deep cleaning. I didn't catch our cleaners name, but boy was she awesome! She arrived early, had everything she needed and got to work. She had everything in our 2 bedroom apartment spotless in about three hours. Seriously she was a miracle worker!!! It was super easy to book online, which I really appreciated.
Megan M.
Feb 06, 2019
Shawna W.
Oct 18, 2018
I've tried several cleaning companies and have had the same issue with each: either lack of thoroughness or missing spots. We have a 760sq ft condo with 90% laminate flooring so it's pretty crazy that cleaning teams have a hard time here. I had the same issue with NW maids at first.They recommended that I add 'deep cleaning' for the first appointment, so I said sure, that makes sense.
After the cleaning crew left, I was not happy. So I took pictures of the dirt and dust left behind, the unmopped floors and the dirty counters. Emily said they will make it right and rescheduled my cleaning. The second team was wonderful, and is now my monthly cleaning team. If you have problems, call NW maids and they WILL make it right.
After the cleaning crew left, I was not happy. So I took pictures of the dirt and dust left behind, the unmopped floors and the dirty counters. Emily said they will make it right and rescheduled my cleaning. The second team was wonderful, and is now my monthly cleaning team. If you have problems, call NW maids and they WILL make it right.
Beth Soucy
Apr 11, 2018
Angelina G.
Mar 12, 2018
Made my whole month!! The fantastic cleaner spent 45 minutes on the bathroom - we have a glass door shower and it's impossible for me to clean good. Not for her! It looks new again. Being a work from home, stay at home mom to a toddler it's been difficult to get the house as clean as I like - I'm usually working when not with my son. She did a superb job. I feel like a huge weight has been lifted off my shoulders. If you're on he fence about hiring this cleaning service, take my advice and do it!
Abbi K.
Jul 26, 2017
The service was great and they did exactly what they described. I moved out of my home and needed to have it cleaned before the new owners took possession. I was able to leave a key code with the service and they showed up during their scheduled time frame, cleaned the whole house, and notified me when they were finished. The new owners took possession several hours later and informed my real estate agent that they were impressed with the cleanliness of the house! Couldn't be happier with this service!
Kat P.
Jul 01, 2017
Candis O.
May 12, 2017
Virginia S.
May 01, 2017
I was so happy with NW Maids for a move-out clean! I had a scheduled appointment but heard from their office the day before that due to a medical emergency, the person would not be able to come. I was sorry to hear of her trouble. I did express that it was to late for me to schedule with another service and my lease was ending. The gentleman who called worked a miracle and got another team member lined up to come the day after, on a Sunday! I could not have been more pleased with her punctuality, friendliness, and careful work to clean the entire house. I would definitely recommend NW Maids!
Jenny R.
Jun 16, 2016
Lisa and Danielle did such a fantastic job. With our work schedules, we had neglected doing a deep clean for an embarrassingly long time. They made our home shiny and new again!! We will now be moving to the reoccurring clean based on the great job they did!! They were also very friendly and efficient. They deep cleaned our 3 story home in under 3 hours! Cannot rave enough about the spectacular job they did.
Christina D.
Feb 28, 2016
Mallory McGowan
Jan 18, 2016
Gavin C.
Jun 28, 2015
I was swamped with work and had little time to deal with cleaning or even bothering to schedule a cleaning. That was until a friend told me about NWmaids.com. Literally took me a minute to schedule a cleaning team to come over the next day. Now I'm using that free time to unwind and watch some Netflix.