The Hardwood Giant Co. is Charlotte, NC top rated local hardwood flooring contractor. We provide services in three basic areas: hardwood flooring installation, hardwood floor sanding, and hardwood floor refinishing.
Our focus is on doing a great job no matter what the job is, delivering honest opinions and estimates and keeping our customers’ costs reasonable. Above all, we value honesty. Honesty, to us, means that your estimate is going to be the best price we can offer for the job, that you’re not going to pay for work that doesn’t need to be done and that we’re going to show up when we say we will. We have nearly 18 years of training and experience in the craft of installation, sanding and refinishing hardwood floors. Our positive reputation and your opinion of us, is one of the most valuable assets we have; please check out our reviews feedback from our clients!
Our focus is on doing a great job no matter what the job is, delivering honest opinions and estimates and keeping our customers’ costs reasonable. Above all, we value honesty. Honesty, to us, means that your estimate is going to be the best price we can offer for the job, that you’re not going to pay for work that doesn’t need to be done and that we’re going to show up when we say we will. We have nearly 18 years of training and experience in the craft of installation, sanding and refinishing hardwood floors. Our positive reputation and your opinion of us, is one of the most valuable assets we have; please check out our reviews feedback from our clients!
Business details
- Year established: 1998
- Employees: 10
- Licensed
- Insured
Highlights and features
- Experience & Reputation
Associations and certifications
- National Wood Flooring Association
- Florida State University Alumni Association
Services
Photos
Reviews (34)
Cherylyn Henry
May 20, 2022
We found The Hardwood Giant through an internet search. We read a few great reviews and decided to contact them (Phil). Working with him was seamless. He came to our home to provide an estimate for replacing carpeting in two bedrooms with hardwood, and replacing tile in the laundry room with LVL. He turned around an estimate the next day, and brought us samples for the LVL a couple of days later. Phil was able to schedule the work a week later, and the floors came out better than we could have hoped. Phil's team was able to match the existing hardwood floor, in plank size and stain. The LVL also looks fantastic in our laundry room. We highly recommend The Hardwood Giant!
Andrew Eaves
May 19, 2022
Cindy Schafer
May 10, 2022
Phil and his crew did a beautiful job of sanding and restaining our floors. In addition, we had a floor heat vent moved and the hole had to be repaired. They did such a great job that you can't tell where the hole was. We had the entire downstairs done and it all looks brand new. They did the job while we were away. We came home to a clean and beautiful home. They are trustworthy terrific guys and I recommend them 100%.
R. O.
Apr 27, 2022
Replaced our last two rooms of carpet with red oak hardwood flooring to match existing. I can not speak highly enough about the professionalism, installation and quality of work. Everyone showed up on time and worked hard to minimize the impact of construction on our home. I have used a few companies over the years and Giant Hardwood Flooring far exceeds. I highly recommend this company!
Andrea Faulkenberry
Apr 23, 2022
Kirill U.
Apr 20, 2022
Great service from Phil and his crew. Phil was super responsive every day, always answered all our questions, helped navigate some challenging situations and get to the best possible result. The crew did a great job installing the floors, and making required adjustments along the way. I'd gladly recommend them for any kind of hardwood flooring job, especially if you're looking for responsible team.
Linda Spellman
Apr 08, 2022
Jean Dora Miller
Mar 22, 2022
The Hardwood Giant did a fantastic job installing my LVP floors! They tracked down the exact floors/product I wanted, even though they were not part of the initial discussion. We ended up having a lot of issues with getting the old floors up but Phil and his team never gave up. They did everything possible (including long hours and weekend work) to make sure the job was done to our satisfaction and in a reasonable amount of time. Phil, Edwin and his partner truly demonstrated dedication to their work and commitment to their customers! Thank you!
Johnny Mattingly
Jan 23, 2022
This company and especially the owner Phil exceeded all expectations on our project. Even today I was walking through and noticing details of their repair and restoration I hadn't initially seen. The finish is flawless and I'm very glad I took the experts advice and opted for the stain we did. They finished on time and did beautiful work. Not the cheapest but you get what you pay for and these guys are GOOD!
Bert Gallagher
Jun 21, 2021
OUTSTANDING! They use high quality materials and are always on time. The installation team works like a fine tuned machine, if any problems are encountered they just don't come to you with the problem but also with solution choices for the problem. The owner or his representative is on site everyday to insure things are going well. The price is reasonable for the quality of workmanship and material used.
Alex Griffin
Mar 31, 2021
Hardwood Giant did an excellent job installing new bamboo flooring in our condo. They communicated and responded quickly and answered our (many) questions about the process. The installation and end result is beautiful and has really improved the overall feel of our home. Definitely recommend Phil and his team if you need this kind of work done.
Alyse Eller
Sep 19, 2020
I recommend this company to anyone looking to get hardwoods installed into their home. Phil was on time for all appointments, sent out our estimate in a timely manner and we were able to schedule our project within days. Phil had his crew out at our house at the agreed time and the job was completed same day just as Phil quoted. My floors are absolutely beautiful and almost an exact match to our existing hardwoods. The total cost of this project was very reasonable and cheaper than other companies quoted. I cannot say enough good things about this company!
Scott Zimmerman
Jun 08, 2020
We recently purchased and home and worked with Phil and his team to sand and stain the flooring throughout the home. They were a pleasure to work with. They were early to the appointments, thorough, and extremely professional. His input was invaluable throughout the process, and his knowledge was so helpful as we made decisions along the way. I would highly recommend for any flooring needs.
Trevor James
Jun 05, 2020
Brandon Sluka
Aug 07, 2019
Our family really enjoyed working with the owner and his team. The results of the floor speak for themselves, they look amazing. One of the most important pieces of this process is selected the correct stain color. It was great to have ideas, but the owner and his team sanded off parts of the floor and truly took their time and found the exact color we were looking for.
We ended up doing a 50/50 mix and everyone was incredibly patient while we made the huge decision and worked through the options. Refinishing your floors is a great option instead of replacing if yours floors have that ability and Hardwood Giant will make the process a great one for you!
We ended up doing a 50/50 mix and everyone was incredibly patient while we made the huge decision and worked through the options. Refinishing your floors is a great option instead of replacing if yours floors have that ability and Hardwood Giant will make the process a great one for you!
John Lee
Jun 24, 2019
We had water damage and had to replace our entire downstairs floor. Phil came out and gave a really competitive estimate. His team came out and were able to fully replace our floors in just 3 days including tear out. They stayed later the 3rd day so we could get it all wrapped up and get full use of our floors. I would definitely recommend Hardwood Giant.
Jason Hucks
Nov 02, 2018
My Wife and I recently purchased a home in Monroe, NC and needed the hardwood floors refinished. We received several quotes and decided to go with Phil even though his quote was not the lowest. He is honest, on time for appointments, does his own measurements, offers to add new moulding in places you wouldn't think, and had our quote ready the very next day. His entire crew was very pleasant, respectful, and professional. The job was completed on time and turned out fantastic! Their quality of work is worth every penny.
John J.
Oct 02, 2018
Merry Campbell
Sep 19, 2018
Absolutely love this company! Phil was quick to respond and arrive for an estimate, when I agreed to his very fair price we set a time. He was on time (rare these days) and his crew were excellent! My floors look amazing and the work was completed within the time frame he gave me! I would use them again, actually I need to when I can chase my husband from his home office long enough! Thanks Phil, perfect job!
Marc H.
Jul 01, 2018
Earlier this year we had used a handyman and his pals to refinish the hardwood floors in our kitchen and den. Big mistake! They ended up doing a terrible job as they clearly didn't really know what they were doing. We couldn't live with the botched job and knew we had to go with professionals to do the job correctly. We contacted The Hardwood Giant and were able to quickly get an appointment to have them come out and give us a price estimate.
It was obviously higher than what we had paid the inept handyman but we knew we had to move forward. Last week we had them do the job. Phil, the owner of The Hardwood Giant, came out on the first day to explain the steps in the process, answer any remaining questions we had and make sure we were satisfied with the stain color selected. Crews came out over three days to remove floor moldings, sand, stain, seal, buff, apply two coats of polyurethane, and reinstall the floor moldings.
Each day a different group of craftsman specializing in particular tasks was on site with Phil there for at least the start of each day's work to make sure everything was on track. The job was completed on time and the finished floor was fantastic. When it is time to refinish the hardwood floors in other rooms in our house we won't hesitate to use The Hardwood Giant again.
They do excellent work at a fair price, are very service-oriented and take great pride and care in completing each step of the resurfacing process correctly. We couldn't ask for a better experience!
It was obviously higher than what we had paid the inept handyman but we knew we had to move forward. Last week we had them do the job. Phil, the owner of The Hardwood Giant, came out on the first day to explain the steps in the process, answer any remaining questions we had and make sure we were satisfied with the stain color selected. Crews came out over three days to remove floor moldings, sand, stain, seal, buff, apply two coats of polyurethane, and reinstall the floor moldings.
Each day a different group of craftsman specializing in particular tasks was on site with Phil there for at least the start of each day's work to make sure everything was on track. The job was completed on time and the finished floor was fantastic. When it is time to refinish the hardwood floors in other rooms in our house we won't hesitate to use The Hardwood Giant again.
They do excellent work at a fair price, are very service-oriented and take great pride and care in completing each step of the resurfacing process correctly. We couldn't ask for a better experience!
Matt & Cindy
Jun 11, 2018
We just had new flooring installed throughout most of our home by The Hardwood Giant and are so very pleased with the result. They did an excellent job, were always on time and returned calls or texts promptly. Phil and his staff are very knowledgeable and professional, respectful and answered all of our questions. My husband and I highly recommend them.
Joni K.
Mar 14, 2018
Richard B.
Mar 06, 2018
Phil refinished our entire home and installed new hardwood floors in the closets and kitchen during two separate jobs. The quality and customer service is amazing. He shows up to every job himself and walks you through every step of the process. We had construction delays and we were easily able to postpone our kitchen floors two days prior to him starting work.
Michael L.
Sep 28, 2017
Phil and his team are absolutely fantastic to work with. Phil was extremely responsive and helped us with recommendations for flooring options based on our space and budget. Phil and team were always on time and did a great job of keeping us informed during every phase of the project. We are thrilled with how the new floors look and would absolutely hire Phil again. We have already recommended him to a few friends.
Virginia L.
May 12, 2017
Hardwood Giant just installed hardwoods in five Rooms of my house. I can't say enough good things about them! They did a great job, I can't believe how they matched
The new floors with the old floors. They are very nice guys and not only that......Ladies, they clean! If you need new floors, you need to call Hardwood Giant. I don't think there's another company that can beat them.
The new floors with the old floors. They are very nice guys and not only that......Ladies, they clean! If you need new floors, you need to call Hardwood Giant. I don't think there's another company that can beat them.
Dave W.
Jan 30, 2017
James H.
Jan 29, 2017
Cynthia J.
Mar 28, 2016
Ann M.
Dec 11, 2015
Karen M.
May 30, 2015
I'd give Phil ten stars if they were available. He and his talented craftsmen just finished their second project in our home (master suite last week and two staircases plus second floor halls a few years ago), and we couldn't be happier! and their personal concern for our complete satisfaction, make The Hardwood Giant an excellent resource for anyone who wants to replace carpet or other floors. I recommend them without question!
Susan B.
Aug 11, 2014
Owner Phil and his crew did a great job installing my bamboo floors. I received an email within a few hours of my initial contact. Phil visited my home and brought samples of flooring the very next day. He kept me thoroughly informed throughout the entire process. His crew showed up on time, did meticulous work, and cleaned up after themselves. Phil ended the project with a follow-up visit and instructions on how to care for my new floors. Be aware that the prices might be higher than those you can get at a "big box store." However, they are fair and the quality and peace of mind are worth it.
Christine W.
Jun 12, 2014
Phil and his team were professional, trustworthy, prompt, and did an amazing job on our hardwood floors! We interviewed 4 companies before deciding to go w/ The hardwood Giant and we are very glad we did. I will use them again when we add hardwood to the 2nd and 3rd floor. (he did our complete first floor...refinished a portion and added new woods where carpet was)
Jill S.
Apr 02, 2014
Gayle B.
Oct 09, 2012
Before hiring Hardwood Giant, I did a lot of research on the wood floors I already had in the house (which I wanted matched), and different installing companies. Hardwood Giant was the only company to include everything I wanted on their quote, and the grade of wood that matched what I already had. They were prompt, professional, and I was more than pleased on the quality of work they did, they matched the color perfectly. Phil was always there in the morning to get the crew started, and if I had a question, he had the answers for me within minutes. The floor looks amazing, and I hope to hire them to do additional work upstairs.