Rated 4.97 / 5 from 35 reviews
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Dependable Refrigeration LLC A lot of Tucson home owners choose to hire under qualified appliance repair technicians because they don’t think they can afford quality, reliable service. But you’ll be surprised at how little you need to spend to get your appliance back online. Most of our customers end up spending only $97 to $220 dollars for their appliance repairs. And the best part?

Because we only hire the best technicians, and use only factory certified parts, we could save you hundreds, even thousands, in future repair or replacement costs.
Business details
  • Year established: 1998
  • Employees: 4
Highlights and features
  • HomeAdvisor vetted company
  • Angies List Service Awards 2016 and 2017
  • Technicians are background checked
  • A+ BBB
Associations and certifications
  • HomeAdvisor
  • BBB
Services
If you’ve invested in a top-quality Sub-Zero brand refrigerator, don’t trust your valuable appliance to just any refrigerator repair provider. Failing to hire a technician trained in Sub-Zero maintenance could void your warranty by damaging essential components or installing sub-standard parts. At Dependable Refrigeration LLC, we hire only the most adept repair technicians for Sub-Zero appliances. Each and every one of our technicians is equipped with the knowledge and quality parts required to fix your top-quality appliance at an affordable price.
Dryer Repair
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If you’ve started to notice that you have to run longer cycles to dry your clothes, or if your dryer has stopped working altogether, we have the knowledge and skill to provide prompt service at affordable prices. As a company boasting over 2 decades of experience with dryer repair in the greater Tucson area, we understand the importance of providing highly-trained technicians equipped with the parts you need on their trucks, so that we can provide you with a quick and reliable fix, and you can get back to your life.

Our experienced Tucson dryer repair technicians can help you if your dryer…

Fails to start, or stops halfway through a cycle.
Thumps, rumbles, chirps, or makes concerning noises.
Tumbles but doesn’t push hot air.
Drum fails to rotate.
Takes too long to dry your clothes or requires multiple cycles for one load.
Our technicians can help if you’re experiencing…

Fridge/Freezer Temperature Problems
Thawing and Leaking
Broken Ice and Water Dispensers
Frost and Ice Build Up
Doors That Don’t Close Properly
False Temperature Readings
Freon Leaks
Refrigerator Coil Problems
Loud and Noisy Sounds
Burning Smells

No matter the problem, as Tucson’s most trusted refrigerator repair service provider, we pride ourselves in providing our customers with well-trained technicians, as quickly as possible.
Videos
Dependable Refrigeration LLC Review Tucson, 520-888-7039
Dependable Refrigeration LLC Review Tucson, 520-888-7039
At Dependable Refrigeration Tucson you can rely on: • Approval from the Better Business Bureau • Background checks on all technicians means you're in good hands • Advanced training and expertise resulting in a job done right • Protection from claims if injuries occur on the job • Licenses and bonding mean your best interest is at heart. • Technicians with longevity and a successful track record. Great washing machine repair service in Tucson 520-888-7039 www.refrigeratorrepairtucson.com
Reviews (35)
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Ron Price
Jun 20, 2022
Tim arrived on time and quickly diagnosed the problem with the ice maker. He made the repair with no upselling, no tricks, just honest work at a reasonable price. Service: Freezer repair
William Beck
May 17, 2022
Very professional response to a compressor failure. Diagnosed the problem, procured correct part; replaced the compressor in place, very clean, efficient and quick. Service: Refrigerator/freezer repair
Shannon Schempp
Apr 25, 2022
Our fridge/freezer quit working and repairman Tim Peacock came out within 2 hours. He was able to diagnose the problem quickly. Unfortunately, a search for parts revealed that the motherboard on our model was not able to be updated for use with the compressor now needed. A new motherboard and compressor would have been quite expensive and we agreed that a new appliance was in our future. I was very happy with the depth of knowledge and the service provided. I would not hesitate to call them again.
Alan Oberman
Mar 29, 2022
The technician was excellent. He diagnosed the problem immediately and proceeded to check for parts availability. The office could have done a better job of tracking down one of the 2 parts instead of insisting it had to come from the factory and would take 2 to 3 weeks. I was able to get it in 2 days. The repair was scheduled and made and the charges were reasonable. I would use them again.
Pamela Divis
Feb 15, 2022
Was always informed about appointment time and date, who was doing the repairs. Freddie called earlier then appointment. Came in and found/fixed the problem immediately. Was professional and happy. Would definitely call again. Service: Dishwasher repair
Randye Ferrick
Jan 27, 2022
We had our custom sub aero wine cooler/refrigerator repaired. Tim Peacock our technician was great and really cared about getting the job done. He was diligent and paid attention to assuring that anything that could be covered by warranty was. My only issue was when calling the office if the receptionist did not have the answer she said she would get back to me. Sometimes it was not the same day. I think they are very busy but in the end the job was done and done right! I would recommend Dependable Refrigeration and Tim Peacock.
Alma Garcia
Jan 25, 2022
Freddy is very personable, fast and professional! Went over and beyond my expectations, Freddy found the issue immediately also fixed the dryer door that had been bent for months. Thank you for the great service you provided. I will use you guys again. EXCELLENT SERVICE! Service: Dryer repair
John Rubel
Jan 22, 2022
My refrigerator was making a tremendous amount of noise. Repairman was able to juggle his schedule to accommodate an earlier time. Called prior to coming and was able to show up with the parts needed. Repaired it and it seems to be running well. Apparently this KitchenAid model (only 3 years old) has problems with failing sensor which causes ice build-up and then the impacts the fan.
Sara Velasquez
Jan 22, 2022
We're grateful for the quick response and attention given by the receptionist. Thank you Tim Peacock for the fast and high quality service. Very impressed! Service: Refrigerator repair
Donna Memon
Dec 28, 2021
Service was same-day, which was very appreciated since it was our main refrigerator. Tim was friendly & efficient. He was able to get the part next-day & install immediately, and price was reasonable. Thanks so much! Service: Refrigerator repair
Deborah Garza Chavez
Dec 20, 2021
Dominic was a true professional. Completely dismantled dryer to check all components. Issue resolved along with some tips on how best to get dryer to actually dry. It is only 3years old (GE compact model), so product is the issue. I will use Dependable Refrigeration for any future repairs - short turn around time for appointment; on time; professional; informative; thorough. A very fair price on top of that. I am super pleased.
Deanna Mac Phail
Dec 01, 2021
Everyone I have dealt with at Dependable was courteous, helpful and well-informed. Repair person showed on time, kept me informed of repair progress and left the work area in clean condition. I would definitely recommend Dependable Refrigeration to anyone needing appliance repairs.
Kathi Lindberg
Nov 16, 2021
Our refrigerator was leaking and we called Dependable and they sent someone the next day. He knew immediately what was wrong and fixed it. The service person was professional, very respectful, and knowledgeable. Five stars all the way around. Thank you for great service. Service: Refrigerator repair
Michelle Kokuzian
Sep 12, 2021
Technician, Tim, was on time and professional. Kept work space clean and kept me informed on progress of work. Work was on our Subzero refrigerator which required a new motor. Would definitely recommend and reuse this company if needed in the future! Thank you Tim! Service: Refrigerator repair
Deborah Thomas
Jan 25, 2021
5 Stars, Yes - absoletely recommend Dependable Refrigeration. If I had a business, I would steal his young man away from Dependable. Freddy came and repaired our squeaking clothes Dryer. He replaced the roller, then came back and replace a new clip. He's a wonderful young man with a great attitude and demeanor. He was quick and precise and on time.

You can tell Freddy is very capable, organized, and intelligent. He's pleasant and joyfully. It's so nice to be around someone like that. Freddy - thank you for your service.
Linda Grimes Green
Nov 12, 2020
Thank you for a quick response to my plumbing problem. Justin and Dylan quickly resolved my issue and couldn't have been nicer. It was a good experience and I will recommend your company to my friends and neighbors.
Marcy Rabb Delagarza
Sep 09, 2020
Prompt service call. Tim arrived within the agreed upon time. He diagnosed the problem and repaired our refrigerator quickly. We’ll definitely call this company again for repairs! Thank you!
Mona Richards Baker
Jan 08, 2020
They are definitely a Five Star Company. No stress, no mess, no hassle. Best service call I ever had! Highly recommend them.
Terry G.
Jul 31, 2019
They called before they arrived, was here on time, was very friendly and knowledgeable. Didn’t take long to find the problem. Will definitely use them again.
Robin L.
Mar 13, 2019
I will happily hire or recommend this company! They had fantastic communication, showed up on time, immediately knew what my issue was and offered a solution. When they came back to do the job they were equally as professional.
Chrisy Taylor
Oct 11, 2018
Very knowledgeable, fast, courteous & helpful. I would definitely hire them again!
Don T.
Sep 22, 2018
Travis, the Dependable Refrigeration tech, arrived on time and did the repair work on our old refrigerator/freezer quickly, efficiently and professionally. The fridge had been running continuously and the compressor never stopped. Thus the fridge had been consuming far too much electricity.

Travis checked the compressor and coolant and determined that they were not the problem.

The culprit was a faulty gasket on the refrigerator door that was leaking cold air into the room. He was able to reshape the old gasket using a heat gun to fix it without requiring an expensive gasket replacement. While he was at it, it realigned the freezer and fridge door hinges and checked the cooling coils beneath the freezer floor. Total cost (with a $15 discount from Angie's List) was $85. We're VERY happy with the work that was done. We recommend them highly.
Adeline Delfs
Sep 12, 2018
A repairman named Dominic was sent from Dependable Refrigeration, LLC to my home to evaluate and repair, if appropriate for my refrigerator. We were very impressed with his manners and interaction with us in a professional and yet personal way. We don't hesitate to say we felt he was the most thoughtful and mannerly repairman we've ever had in our home and/or the rentals we own. I'd recommend him very highly.
Tom J.
Aug 13, 2018
On Sunday we started experiencing issues with our 9 year old GE side by side. First, it would no dispense either water or ice. Then it quit working all together. Eventually it started working again but would still not dispense water or ice. Called Dependable the first thing on Monday morning at 8 am. Said they would send someone between 10 and 12.

About 9:45 am Travis called and showed up. Quickly diagnoised it was the mother board. Travis did not have one but he ordered one. I volunteered to pick it up so Travis could install it today. Travis came back at 12:45pm and everything was done by 1 pm. Satisfied customer and would highly recommend Travis and Dependable Refrigeration.
Rick V.
Mar 26, 2018
I was going to use these folks to repair my Vino Temp wine cooler but it corrected itself
When I talked to Dora in the office about my service call, she suggested NOT having a repair person come out until I experience the problem again, thus saving the cost of a service call for nothing; I thought her honesty was wonderful & the sign of fabulous customer service
I will call these folks in a heartbeat if I have a need for repairs down the road !!
Susan Rae Mannion
Dec 18, 2017
Called and left a message for Dependable Refrigeration about our leaking fridge on Sat. afternoon. Got a call back on Sun. and a service appointment on Mon. morning. Dominick arrived on time and fixed our fridge with parts on his truck. He was a pleasure to deal with and even asked for my vacuum to clean the coils before he put the fridge back together. Repair was fast and the price was reasonable. I couldn't be more pleased or impressed. I will call Dependable for all my appliance repairs in the future!
Aiden B.
Dec 14, 2017
Dependable Refrigeration was referred to me by my neighbor. I left a voicemail and they called me back right away and set up an appointment that was convenient for me. Tim let me know what time he would be arriving and again when he was on his way. None of that “waiting all day” time-frame. He found the problems efficiently and explained what I needed to know and gave me options for the repairs. He was knowledgeable and professional. His prices are competitive and fair. I checked around.
Annette Orelup
Sep 04, 2017
Dependable Refrigeration was amazing! They were professional, friendly and knowledgeable. They were able to fix our refrigerator on a Saturday when no one else could. I highly recommend them.
Cindy H.
Jun 15, 2017
We called them on a Saturday because our refrigerator was making noise. We told them that the noise would come and go and instead of charging us a Saturday service call Bill told us to see if the noise continued and if it did to give them a call back. We ended up calling them back and the 2 gentlemen they sent out were great they checked their shoes before coming in our home. They explained to us exactly what was going on and were very reasonable priced. We will definitely use them again!
Doug P.
Feb 21, 2016
They explained clearly what was wrong and briefly what it took to fix my dishwasher. They then gave me advice on how to get the most out of my dishwasher.
Sophia Lee Towne
Jan 05, 2016
Seemed honest, friendly, and reliable. Service was really quick. We would highly recommend them and we will be using them again in the future.
Sandra Hill
Jan 04, 2016
Friendly, professional, knowledgeable, and fast! Couldn't have asked for more
Shawn A.
Aug 07, 2015
I had a emergency with my dishwasher leaking all over the floor, I was driving in from the airport from phx and my wife was calling me quite upset! I called 5 different companies while I was driving into tucson and none of them except dependable would respond for service. They all said it was too late or I reached the voicemail because they were closed.

It was later in the evening (around 6pm) but dependable came and fixed the problem! He quickly figured out where the leak was and fixed it right on the spot. I won't call anybody else next time and I appreciate the good quick service! Highly recommended
Pamela S.
Jul 11, 2014
I live in North Carolina and my grandmother lives in Tucson. Her refrigerator went out and I was worried living so far away that I wouldn't be able to find someone I could trust. I googled repair companies and talked to a few and decided to go with Dependable Refrigeration because of their rates. But, I ended up being very satisfied with everything: their timeliness, friendliness and honesty. My grandmother felt very comfortable while they were in their home. If my grandmother needs to have another appliance fixed, I'm calling them first!
Michelle Christie
Aug 26, 2013
Dependable Refrigeration, LLC offers Great Service and they complete the job in a timely manner. Customer support are friendly and the cost is very reasonable.