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Family First Security Locally owned and operated, Family First Security is South Carolina's most trusted source for all your alarm, surveillance, and automation needs. We are one of the few home security companies in the nation that allow our customers to customize their very own home security package to fit their needs.

We offer a friendly small business mindset backed by big corporation resources, so you'll never have to speak to someone outside of the U.S. to get support. Our industry-best rates are competitive with no hidden fees - get a free quote and compare for yourself!
Business details
  • Year established: 2011
  • Employees: 10
Services
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Stop leaving your key under the mat, or worrying that you left the garage door open. Enhance your security with complete control and visibility over all the entry points to your home.
Monitoring
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Burglary always seems like something that happens to someone else, whether it's a friend, a co-worker, or the people down the street. But home burglaries take place an average of once every 15 seconds, and someone is at home during nearly 1 in every 3 residential burglaries. It doesn't take long to realize that burglaries and other property crimes can happen to you or your loved ones.
Residential
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Family First Security offers a full suite of interactive services tailored to support small and medium sized businesses, from single properties to multi-location enterprises.
Residential
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Keep your home and loved ones protected with professionally monitored Smart Home Security. Equipment chosen by Family First Security is engineered for reliability so your home stays protected even if the power is out, the phone lines and internet are down, or your panel is smashed.
Reviews (27)
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Tabatha Dean
Apr 06, 2022
I have been with Family First Security for over 5 years. Their customer service is awsome! When I call there is a real person to help me and they are always so helpful and polite. They are very prompt on service and I very happily recommend them to friends, family, and anyone else that ask me about getting a security system.
Hammer Construction
Feb 27, 2022
We have used Family First Security for many years and have recommended them to all of our friends, family and business associates. They are a family focused business and place extra care in details to keep our properties safe. Quick response and up to date security systems at a fair price. Can't beat them!
Nichole Griffin
Feb 25, 2022
Excellent customer service provided by local technicians. Great products, especially the automated thermostat and remote access to cameras.
Donna Brooks
Feb 19, 2022
First, I like to put it out there to the friends at home that the technicians that came to my home to install the system, were very professional, helpful and courteous. It always helps to deliver with a smile. They took there time and tweeked my system to my specifications. Now, I feel secure! Thanks Jamie for all your help. I truly love family owned businesses.
Bill Zou
Oct 23, 2021
The owner Jamie is great to work with. My wife and I appreciate the professional installation and excellent communication. We moved forward with their security camera installation for multiple restaurants we own.
Kenny Horton
Aug 12, 2021
We have been clients of Family First Security since 2013 and have had nothing but the best experience! The level of professionalism, expertise, communication and pricing is second to none. We had ADT before moving to FFS and ADT doesn't compare to the level of service and pricing that Family First Security offers!
Blakeley Yandle
Nov 17, 2020
Family First Security has been my family's security system for years. When it came time to make a decision on what security system I wanted for my home, it was a no brainer. Family First Security has been the security system that I've used for my previous & current home. Family First Security is always reliable! I recently added a newer doorbell camera & two cameras outside my home and the quality is wonderful! I highly recommend Family First Security to anyone looking!
Mandie Anderson Money Mandie
Dec 02, 2019
Everyone at Family First Security was wonderful to work with. I like working with local companies because of the personal service you receive. My office is now secured and monitored and no more need for keys, as we all have our unique door codes that allow us to come and go and is tracked. When I am unable to be at the office, I can talk to the delivery person through the door bell, and unlock the door so they can leave the package inside and then I just lock and secure the office back up. I have dealt with several other security systems, but I feel safer with Family First Security.
Parris Claytor
Sep 25, 2019
I can't say enough good things about Family First Security! Sure, there are other security companies out there...but they are not all ethical, like FFS is. FFS doesn't push upgrades and higher plans off onto you. They simply educate you on what they are able to offer and then hook you up! (Pun intended) :) You will not regret choosing Family First Security, and you'll find that Jamie and his team turn out to feel more like friends than a service provider. Thanks FFS for keeping it real and keeping my home protected!
Nichole Johnson
Sep 11, 2019
Highly highly recommend! Jamie and his crews were fast, clean and knowledge on my new security system! Pricing is hands down the best around!! Thank you FFS for giving me the best security system around
Josh Bennett
Jul 19, 2019
Professional, quick, and great service. Highly recommend!
Brian Williams
Jun 03, 2019
Jamie and his crew were fabulous. Install was professional. Great care taken with our home. After the install, Jamie spent time with us to teach us the about the features of our new system. The home was left immaculate. You could not tell that he and his crew had been there working. Thank you Jamie for you help.
Caitlyn Rawl
May 15, 2019
Jamie is awesome! He installed my security system quickly and showed me all the cool features. I recommend Family First to anyone looking for peace of mind. Thank you!
Emilio G.
May 07, 2019
After moving into our new home we wanted to get a home security system that was easy to install, easy to use and easy to pay for. We received quotes from a number of companies and decided to go with Family First Security. Jamie took the time to hear us out and then tailor our security system to what we wanted and what we could afford. The system works great and the alarm co. has called us a few times to ensure that everything is working well. I couldn't be happier with their level of service and recommend them without hesitation.
Chase Cutter
Apr 25, 2019
Great quality security system and excellent customer service! Did everything they promised and more. Wouldn’t trust anyone else.
Valerie Triplett
Apr 06, 2019
Jamie came out this morning to mount a TV above our fireplace. It is exactly what we needed. His work was fast and clean. Pricing is very reasonable as well. Highly recommend!
Cathryn Thompson
Apr 01, 2019
Needing to feel safer in our downtown neighborhood, I wanted to have security cameras installed. I always try to support local and small businesses. We hit the jackpot when we hired Family First! My husband and I were very impressed with Jamie from the get go! He knows we are technically challenged, and he has always been available for questions and problems. His office staff are great as well. Do yourself a favor and hire Family First! We have no regrets. Thanks Jamie!
Shanell Koco Hunter
Mar 28, 2019
I just would like to take a moment to mention that Jamie is amazing. Very detailed oriented and caring. A very kind and honest man... and extremely patient. I am very pleased with the plan we purchased, the flexibility to create what worked for our family, and he earned my business after being with ADT for over 10 years. I am very very pleased. The whole team from the lady who answers the phone, to Lance and then of course Jamie... job well done with putting our Family First. I am grateful to be a customer.
Robbie Robertson
Mar 21, 2019
I highly recommend Jamie and his company to anyone looking for a great home security system at an affordable price. Jamie took a lot of time to explain how the system works, including the online portal and the apps as well as the other features. I live in a historic home and was a bit apprehensive about how the system might look but Jamie's products are barely visible and do nothing to detract from the look of my home (interior and exterior).

He went above and beyond to ensure our home was safe and sound and I slept better last night knowing I had this extra level of security. I highly recommend Family First Security as the BEST security company in and around Columbia!
Samone Scott
Mar 02, 2019
First time service with the company and Jamie did an “EXCELLENT !” Job if you’re looking for any of the available services they have to offer I would definitely recommend!
Amber Marcola
Feb 27, 2019
I received a professional and fast installation at a very reasonable price!! They are very knowledgeable and even cleaned up after!! I would definitely not only use them again but recommend them to anyone looking to get a tv mounted! And did I mention they have the best price in town!! I am in love with my results Thanks again guys!!
Robbie Robertson
Jan 05, 2019
I highly recommend Jamie and his company to anyone looking for a great home security system at an affordable price. Jamie took a lot of time to explain how the system works, including the online portal and the apps as well as the other features. I live in an historic home and was a bit apprehensive about how the system might look but Jamie's products are barely visible and do nothing to detract from the look of my home (interior and exterior).

He went above and beyond to ensure our home was safe and sound and I slept better last night knowing I had this extra level of security.! I highly recommend Family First Security as the BEST security company in and around Columbia!
Dorothy B. Christie
Jan 19, 2018
I have been using Family First Security now for 4 years, great company. I had all by windows upgraded recently and Jamie came out and reinstalled all (16)the window sensors for free. I did have to buy one new sensor for one window but the labor to install was free.
Parris Claytor
Nov 28, 2017
Trust and support is critical in the world of customer service and business. Family First Security provides all of the above. Thank you for understanding the important things that really matter behind running a business, and for always being on your A game - Even with a four-year customer like me!
Lauren Tatum
May 23, 2016
A BIG thank you to a company that not only helped us feel safe in our home but provided amazing customer service. Thank you Ashton and Jamie for everything!
Price Campbell
Mar 12, 2014
Excellent service and great system! Very happy with what Jamie and the Family First Security team installed at my new house. The technology is state of the art and extremely easy to operate from the keypads in the house or from my phone.
Daniel Bukszar
Mar 01, 2014
I have worked with the team at Family First Security on several projects across the state. They are by far the most knowledgeable and resourceful company I have every worked with in the security industry.