Rated 4.97 / 5 from 31 reviews
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Burke Emergency Restoration When property damage strikes, whether due to water damage, fire damage, smoke, mold damage or a biohazard loss the results can be devastating. Amid the ensuing chaos, it's comforting to know that there is one restoration company that will be ready to respond 24 hours a day, 7 days a week.

Burke Emergency Restoration is a family owned and operated property restoration company with more than 9 years of experience in the remediation and mitigation industry.Our certified restoration technicians have the skill, certifications and experience to quickly and efficiently restore your property to pre-loss condition, getting your home or business back to life as usual.
Business details
  • Year established: 2004
  • Employees: 4
Services
Fire
Report
Fire & smoke damage, fire damage clean up, soot removal, smoke & odor removal, pack out & board up of damaged residence or storefront services are available 24 hours 7 days a week statewide in New Hampshire from Burke Emergency Restoration in Manchester. Fire and smoke damage can be a devastating and emotionally overwhelming experience.
Mold
Report
Mold removal and remediation, mold mitigation, dry ice blasting to remove mold, mold testing, detection and inspection services are available 24 hours 7 days a week statewide in New Hampshire and Massachusetts from Burke Emergency Restoration in Manchester. Burke Emergency Restoration is a member of the Indoor Air Quality Association.
Water
Report
Water damage clean up, black water & sewage clean up, emergency water extraction, safe fast removal of water via drying chambers, de-humidification & air movers services are available 24/7 statewide in New Hampshire from Burke Emergency Restoration in Manchester. When water damage occurs, timing is critical.
Reviews (31)
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Emily Fairbank
Feb 05, 2022
The team at Burke ER is incredibly knowledgeable and helpful when it comes to helping our customers with homeowner claims. They are a professional company that will work hard to clean your home and explain the process along the way. I would recommend Burke ER to any family member or friend.
Rob Bertini
Aug 18, 2021
The Burke team operates with a higher moral/ethical compass than their competitors. They don't chase ambulances for business. Their team is responsive, professional, thorough and efficient. They are sensitive to the needs of people who are dealing with some form of loss and may not be at their best. As an insurance agent I am confident that Burke will treat my clients and my carriers fairly. And that they will respond swiftly with competent, seasoned technicians.
Sarah K.
Aug 13, 2021
The entire Burke team, including Seth Popien, is incredibly professional and responsive. They arrived on time, immediately got to work, kept me fully informed as they worked through the project, including letting me know of their comings and goings, solved our problem, and left the worksite neat as a pin. All of the Burke employees that came to our home were incredibly nice and well mannered. This is the second time we have used Burke and would recommend them to anyone. They are a first rate company and very well run. Thank you Burke team!
Wendy Rhoad
Jun 21, 2021
Prompt, caring and trustworthy. Had to remove ceilings, cabinets and there was not one speck of dust or dirt left behind. They were in constant contact with me as things progressed for this 5 day clean up, I felt comfortable leaving them in my home while I was at work. They also referred me to great people to rebuild and purchase cabinetry. I went with their recommendation and am completely thrilled. Thank you Burke for making a horrible experience tolerable and less overwhelming.
R. P.
Jun 18, 2021
Burke ER was recommended to me by several people but when my insurance adjuster stated Burke ER was a preferred company of theirs, I quickly learned the many wonderful reasons why Burke ER would be so highly rated. The generosity and understanding extended to me not only by my insurance adjuster but also by Burke ER is a miracle. As I write this review, my mind is flooded by images and voices of everyone involved working very hard to help me in the most timely manner.

The damage done to my home was extensive and there were many complications in getting it back to normal but I never had to wait for Burke ER to show up and when they did, they demonstrated much care to get my home back to normal after a water line burst in the wall of my much finished basement. What seemed to be the perfect storm for a disaster had turned into a rainbow of care and extreme generosity putting me in awe of the good hearts involved.

I am truly blessed and still in tears but this time they tears are of joy and deep gratitude. This week's message at church was about The Good Samaritan who cared for someone in need and how he went above and beyond to provide for the one in need. Burke ER and my insurance adjuster have been just that to me. They have been Good Samaritans in a time when I was in great need and I am so very grateful for how they have blessed me and cared for my home as it it were theirs. I pray you may never have home damage but if so, I highly recommend Burke ER for all your emergency restoration needs. Thank you for reading my review.
Donna Dailey
May 04, 2021
Burke Emergency Restoration is a member of BSB networking which I facilitate. Many of the members of the group have utilized their services and have highly recommended their services to other members. I recommended a friend to their company and they were very satisfied. If you are looking for a professional company who cares about their customers, Burke Emergency Restoration is the company to call.
June Ryan
Apr 01, 2021
This is a great company! I had significant water damage to my upstairs bathroom ceiling due to a leaking HVAC system. I called Burke and they got a man out immediately to assess the damage. The next day they came back out to remove the damaged drywall and wet insulation. They also applied an anti microbial agent to guard against mold. They were all extremely professional and friendly. I had the opportunity to speak to the receptionist and also the owner. Everyone was so helpful and really nice.
Mark Battle
Dec 31, 2020
My wife and I are so appreciative of Burke ER's understanding of our emergency and the incredible kindness they gave to us throughout the entire process. Their professionalism, expertise, patience and meticulousness is top-notch and we will absolutely endorse their staff and services whenever / wherever we can. THANK YOU!
Amanda Reichert - Reichert Realty Group
Oct 11, 2020
I am a realtor and I have personally called on Burke three times to remediate mold in client's homes and each time they have delivered a quality job for a reasonable price. Always on time, always responsive and always easy to work with. Services:Mould removal, Mould inspection
Jason B.
Sep 27, 2020
Burke ER was really great. They cleaned up three areas of our house (sewer back-up) very well. Timely, professional, and friendly. Explained things really well (I ask a lot of questions), and always made sure we were happy. Bill was there each visit, and he and the rest of the crew were great. Would use again in a heartbeat, and highly recommend them! (Jason, Hillsboro, NH)
Carol Harris
Jun 24, 2020
Burke ER has come to our rescue twice due to flooding in our home. Both experiences have been positive. They knowledge and customer service is excellent. They responded both times quickly and were able to diminish the damages to our home. We are grateful to the team and especially Scott who was our main contact person recently and provided us with the exact services that saved us from what may have been a costly repair. Thank you Burke ER and Scott for your excellent care and service.
Jeff Burke
Jun 13, 2020
Response was fantastic and very professional. basement floor was covered with water because of a ruptured hot water tank. mold was prevented by utilizing fans and dehumidifiers and anti microbial spray. both representatives were very well trained, courteous and performed a wonderful job taking the stress out of a potentially tragic event. thank you so much! we highly recommend Burke Emergency Restoration. Jeff & Irene
M. Suong
Jun 07, 2020
We had an overflow in our plumbing/pipes in the basement that resulted in black water gushing out of one of the open drains and filled our floor, ruining our finished basement. After a few hours cleaning as best we can and after the plumber unclogged the pipe; we contacted Burke late Mon. They responded the next morning and Conner came out to evaluate the damage Wed.

Bill and his team came out Thursday morning to start their work. They explained their process and kept us updated. They kept busy and were respectful of our requests. They moved our furnitures when necessary to get things done and cleaned things up nicely. In the end, they spent 3 days but I think anything that was contaminated is gone. Overall I'm happy with my experience with Burke and would recommend them.
Carol Harris
Jul 23, 2019
Late last night we discovered our basement was flooded due to our water heater breaking. We called Burke Emergency Restoration at about 8 am and Scott and team were here by 9am. They quickly worked their magic, assessing the actions needed; moving everything, lifting furniture up on supports for drying, vacuuming water, pulling carpet up, setting up driers and a dehumidifier.

This company is the absolute best at controlling damages. It's our second time using them and their responsiveness, experience and skill is consistent with our first disaster. They are knowledgeable, professional, and really caring people. Thank you so much for today. We felt completely overwhelmed and you took care of everything. When Scott left we felt grateful and hopeful that our flood will not cause any permanent damage to our home. That's priceless!
Katie Shanahan
Jun 16, 2019
I can't say enough good things about BurkeER - from the day we called them to the day the clean-up was complete, they were attentive, efficient, and professional. Connor really went above and beyond to coordinate the entire process and get the job started as soon as possible. He worked directly with our insurance to ensure a smooth experience. Scott did an amazing job with the clean-up portion and was professional and diligent in his work.

It was so easy to communicate with them during the process and they really put us first as the customer. It's comforting to have confidence in a company to ensure your home is safe for you and your family! I would recommend them to anyone who unfortunately needs this type of service. Great job and thank you Burke Emergency Restoration.
Andrea & David McGahan
Feb 07, 2019
We were sent to Burke Restoration by our good friend, Jim Nolin, after we had a "furnace disaster" that resulted in a basement full of sludgy water. Connor McDonagh was our initial contact person and was up at our house promptly to survey the damage. He arrived when he said he would and was thorough and professional. The team from Burke ER, led by Josiah, could not have been any nicer or more professional.

They always arrived when they said they would and even called if they were going to be later than expected. They worked quickly and were very neat. Steve, one of the technicians, even helped us to carry our groceries in the house upon our arrival home one day!!! That is certainly good customer service, I'd say! The day of the cellar clean-out went very smoothly with all techs working as a team to lug things out and get them catagorized, and into the truck for haul-away. I would definitely, without reservation, recommend Burke ER to anyone who has suffered damage to their residence. They are the best!! Thank you...
Sarah Duval
Jan 21, 2019
Denise and her crew are amazing. They go above and beyond to make sure everything is done right. Would highly recommend
Caroline Denniston
Nov 15, 2017
Burke ER took wonderful care of us when our basement flooded. Quick service, easy to work with, great communication, fair pricing. I recommend Burke to everyone who needs Emergency Restoration services!
Delores
Feb 06, 2017
As a former manager of a retail chain store, I know how critical it is to have trained personnel to take care of customers. Burke Restoration did a fabulous job of cleaning up, repairing and replacing damaged walls and carpeting to my condo due to a water tank spill from the floor above.
Alan Chouinard
Jan 17, 2017
Dear Cristine and John, I have worked as a contractor for the past 26 years. I have dealt with many sub-contractors as well as emergency remediation companies in many aspects. In all the years of meeting various businesses, as well as business owners in your field, I must say your company has managed to rank the highest in my professional opinion.
Jamie Vaughn
Dec 31, 2016
Scott came out to our house when our upstairs neighbor flooded our house with toilet water. He worked quickly and efficiently, and is a very personable guy. His crew came in and helped him carry out sheet rock, and carpeting that had to be ripped out. They were seriously a tremendous help, and I love that they ate a family owned and run company. The only thing that I wish I had known before were all of the services they provided, because we would have utilized some of those too! Thanks Scott!
Bridget Edinger
Dec 24, 2016
I can't thank the team at Burke restoration enough for all they did for us. Having our finished basement ruined by a flood was hard and they were absolutely amazing at getting to our home as soon as possible to help me. They are very professional and make sure the job is done right! None of us want to have something like this happen but if it does ... I highly recommend this company! Thank you
B. Grace
May 13, 2016
My wife and I contacted your company last week when our hot water system failed and flooded our basement, and we needed to get dried out. Shortly after we called, your employees Adam and Raz came out to our house and began the process of removing the water. Both my wife and I were very impressed with your workers.
Hsiu Chang
Apr 22, 2016
Owner Matt Burke communicates professionally and promptly. I called 2 other companies, and he is the only one manage to send fire insurance adjuster / inspector to my downtown Manchester, NH property that day.
Kary Monahan
Feb 29, 2016
Francis was amazing!! So professional, responsive and very thorough. We can't thank him and his team enough for all their help!!
Marty Mobley
Feb 22, 2016
These guys were amazing! Fast, professional, thorough, and trustworthy. Very friendly in explaining exactly what was going on. I highly recommend them to anyone!
S. Harvey
Feb 14, 2016
Dear John, I am writing to let you know how impressed we were with the two employees you sent out to us on 7/25/10 in response to our broken sewer pipe. Adam and Matt set to work immediately, and took great care to keep Karen and I informed on what they were doing, and what they may need to do in order to get the job done correctly.
Denyse Rotta
Jan 03, 2016
After my water damage I called Burke ER and they were on-site with their team and equipment within 3 hours. All of them appeared knowledgeable and courteous, but more importantly they worked well together - cohesive, respectful and good teamwork amongst themselves. They took the time to explain exactly what they were doing and what I should expect.
Greg R.
Nov 04, 2015
I called on a Friday afternoon at 3pm. Caleb and another gentleman arrived at 530 and worked with a smile until at least 8pm. I work crazy hours and Caleb went out of his way to make sure that everything at the house was taken care of.
HighWave Surfer
Aug 08, 2015
These guys fixed my place up after a flood from an upstairs sink overflow overnight, starting very soon after I called them. The other place, which has a big advertising budget on TV and claims to make the problem like it never happened, took two full days to give me an estimate and wanted my place to sit in water for a week.
Linda Hinton
Aug 03, 2015
From beginning to end the folks at Burke ER were fantastic. When we realized we couldn't handle the mess a basement leak had caused they were on the job within a few hours. They were quick, professional, hard working, well informed, thoughtful and kind.