Rated 4.97 / 5 from 39 reviews
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Clean Force One My name is Kevin Babcock. My wife Heidi and I own and operate Clean Force One. After spending 9 years in Eastern Europe as missionaries, the Lord led us back to Jacksonville, NC in 2008 to start our carpet cleaning business. That is when we opened Clean Force One. Shortly after that our two sons, Josiah and Kyle enlisted in the USMC and are currently serving in the San Diego area.

We know that we are not the cheapest company around, but I can guarantee you that our commitment to Christ will be reflected in our everyday work ethics. We will always answer the phone in a cheerful and courteous manner, as well as solve whatever issue you may have with a positive, can-do spirit!
Business details
  • Year established: 2006
  • Employees: 2
Services
Upholstery & Furniture Cleaning
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Let the upholstery cleaning experts at Clean Force One renew the beauty and extend the life of your upholstered furniture. Your furniture is a major investment and regular maintenance will make it look better and last longer. Proper cleaning can also contribute to a healthier living environment.
Tile & Grout
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Like carpet, tiles & grout need professional cleaning. Microscopic pores allow dirt and other contaminates to become trapped below the surface, where they cannot be removed with regular mopping. The dirt will continue to build up inside those pores, leaving grout looking dark, dirty and discolored.
Carpet
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Let's face it; it's tough to get excited about the need to clean your carpets. At Clean Force One we understand how you feel. So we try our best to make this process as seamless for you as we can. It's our desire to get in and do the job efficiently with as minimal downtime to you and your lifestyle as possible.
Air Duct Cleaning
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Do you have a newly constructed home? Are you living in a home that has never had the duct work cleaned and sanitized? Are you thinking of buying or selling a home?
Videos
We are a professional, full-service carpet cleaning company serving Jacksonville, North Carolina and the surrounding communities. At Clean Force One, we take pride in our reputation, experience, education, systems, and guarantee.
Reviews (39)
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Kimber Bell
Jun 28, 2022
They arrived on time and we're very friendly and professional. My carpets were incredibly dirty but did not expect my carpets to look brand new when they finished. They walked me through the work performed and cleaned up before they left. I am super impressed with this company and will definitely use them again! Services:Carpet steam cleaning, Pet stain & odor removal, General carpet cleaning
Missbutterfly
Jun 15, 2022
I have used Clean Force One twice and they never disappoint. I loved how the carpet looked and smell fresh after each cleaning. Will always be my go to company of choice. Services:Pet stain & odor removal, General carpet cleaning
Danielle M.
Jun 07, 2022
Update-I've moved into a new (to me-house is from the 60s) home and the bathroom tiles were dirty and the grout grossed me out. I didn't hesitate to contact Clean force One again and of course they did a fantastic job! The customer service with this company is absolutely top notch as well. I deal with a lot of companies in this area and no one compares to them.
Ashley Duvall
May 27, 2022
I have used Clean Force One twice now. They have always been reliable and do a great job! The owners and staff are awesome, very friendly, and answer any questions you have. I will definitely keep using them for all of my cleaning needs. Services:Pet stain & odor removal, Upholstery cleaning
Jonathan Lane
May 23, 2022
They were very friendly and professional when they did the move out cleaning of the town home that I was renting. They showed up on time and did a great job cleaning the carpet. I would highly recommend this company if you are looking for carpet cleaning service. Service:General carpet cleaning
Michael Coolidge
May 09, 2022
We hired them to clean out heating / cooling ducts. Every step of the process went smoothly, from the first call to get the estimate to Andy and Josh showing up on time and doing a wonderful job. They went over each step of the cleaning process as they went and were very responsive and open to answering any questions I had along the way. They were extremely considerate and kind people and when the machines weren't running, they were very professional and friendly in their conversations. This business stands out as one of the best I've dealt with here in Onslow. 10/10 would recommend, you won't be disappointed!
Gina Peacock
Mar 29, 2022
Most professional business I have ever used. Very meticulous as they clean each one of my HVAC vents. Will use again for all services they offer
Electra Wieber
Mar 12, 2022
Clean Force One cleaned 3 of my carpets! They did a fantastic job communicating with me throughout the process. I couldn't be home so I had to trust that they would take care of my home and I am happy I did. Service:General carpet cleaning
Halie Cleveland
Mar 05, 2022
Clean force one went above and beyond to make sure that my carpet was cleaned. They were very accommodating to my schedule and were even able to get me in way soon then they first estimated which was only a week out. The two gentlemen that came out were very friendly and did an amazing job. They went above and beyond and even vacuumed my stairs. I will never use anyone else and HIGHLY recommend them!
Sarah L.
Feb 15, 2022
Hired Clean Force One to clean our rental property carpet. They did an outstanding job! The staff is very polite, friendly and professional. You can tell that they take pride in their work and are an honest company. I would definitely recommend!
Roy Howard
Jan 11, 2022
Excellent company. Clean Force One was able to show up on short notice and did an amazing deep clean on all of the carpets in the house. Very professional and respectfull. Highly recommended. Service:General carpet cleaning
Charlie D.
Oct 25, 2021
I though it was over for me. I had mistakenly used bleach on my grandmothers carpet at our beach house and she doesn't forgive easy. I could not find a single carpet cleaner that could help me with the stain until I contacted Clean Force One. Not only did they travel an hour to our house on short notice but they were able to get the bleach stain to go from a complete eyesore to barely noticeable.

The price was more than justified and I cannot thank them enough. They were easy to contact and always available. If you ever need a stain removed contact them. Could not recommend them more!
Josh C.
Jul 09, 2021
Called them late in the evening and the immediately answered the phone and scheduled me for the next day! The owners showed up the next day. Great communication from the start and finished a job that the prior company half done. Highly recommend!
Justin R.
Sep 06, 2020
Incredibly professional cleaning company. Their customer service is second to none and I highly recommend. After four years of heavy use my carpets look like new again. Thanks again!
Jerry C.
Jul 03, 2020
Absolutely amazing work done. Super friendly and punctual staff. I hired this company a few months ago to clean out all of my HVAC vents, registers, and dryer vent. That funky random "sweat sock" smell is completely gone, my child now is able to sleep without coughing at night, and my electricity bill has dropped DRASTICALLY. Additionally, my dryer actually dries clothes the first time and much faster (auto moisture sensing). What an investment! I have their card on the fridge and will definitely call them in 7 years to clean again.
Hilary C.
Jun 22, 2020
Just got our couch and carpet done by clean force one. Not only were they the nicest people, but their cleaning services are awesome. I have a cream upholstered couch that had baby food stains and various other spills. The couch was in storage for almost two years and we pulled it out to get it cleaned. They easily took out all of the stains in one session!

The carpet had just as many spills, but once again they got rid of it all : they completely transformed the room with their cleaning. I feel like I have a new couch and carpet! Thank you so much for doing such a wonderful job! If you're looking for a quality cleaner, give them your business.
David C.
Apr 06, 2020
I contacted these guys on short notice when I realized my previous carpet cleaners did not do a very good job and I was having tenants moving in. I spoke to the owner Kevin who was friendly and professional. As for the job itself, it was fantastic! Very well done. I will 100% be using these guys in the future, HIGHLY RECOMMENDED!
Crystal V.
Mar 31, 2020
Recently bought a 15 year old house and figured it was good to have all the vents cleaned. Clean Force One is reasonably priced and was willing to work with me. I work full-time during the week and they made the time to see me on a Saturday. They were very accommodating, thorough, and worked quickly! Definitely recommend them!
Donna W.
Sep 30, 2018
If you're looking for duct cleaning, dryer vent cleaning or carpet/upholstery cleaning, these are the people you want! Fantastic company to deal with. They do a great job! They are efficient, clean and keep you informed through the entire process. Kevin and Andy were terrific. Heidi is so sweet. Definitely using them again next year.
Marcelo G.
Aug 09, 2018
This company is one of the best I've seen! They show up on time, fairly priced, and worth the money for the quality of work.
H. L.
Mar 21, 2018
WOW! My carpet looks like new. I thought we needed new carpet. I am so glad I called instead of replacing in the carpet. We called and they came out so quick. Definitely worth every penny. Very professional and I would recommend these folks to anyone! What more can I say but THANKS AGAIN, you guys are the greatest!
K. L.
Feb 10, 2018
I am so glad I called Clean Force One. They worked harder than any carpet cleaner we had out here and were friendly and professional. They made my carpet look new again! My carpet hasn't looked this good since the day we moved in! I thought I was going to have to get new carpet and I was embarrassed to have anyone over, not anymore!
Sheila A.
Oct 19, 2017
Clean Force One never fails, they do a great job all the time. Normally have them do only my carpet only but decided to try the tile cleaning too. They did a fabulous job. Always on time, and very fast friendly service. I got a discount for doing both during the same visit. Highly recommended! Great communication as they text me when they were on their way and when the job was done (since I was at work). Always thankful for Kevin and Heidi.
T. M.
Aug 11, 2017
These guys were awesome! Phone call went over great, with amazing cuztomer service and they came out in about an hour and were done with the carpets in a little over an hour (small place). night and day difference! I'm now comfortable kicking my shoes off and walking on the carpets. But that's not all. These guys saved my marriage! Thanks guys, keep up the great work!
U. I.
Apr 04, 2017
We just had this company clean the carpet in our sanctuary and nursery facility. They did an incredible job, particularly on some of the more difficult stains. I was impressed by their commitment to making our carpets look the best. The service was impeccable and the price was very affordable.
L. P.
Jul 21, 2016
I have two small children and have not had the carpets cleaned in 2 years. These wonderful people came in and did the best cleaning job I've witnessed. I'm stunned at the difference. Not only is the carpet as clean as new but was nearly dry when they left. Amazing, careful job and incredibly lovely, friendly people. I couldn't be happier!
Mike Koldys
Mar 10, 2016
I've had my carpets done and now my air vents, top notch work, best in town by far
Michael Drummond
Feb 16, 2016
Outstanding service and results! Professional, timely, and friendly. I highly recommend this company to everyone and will definitely use them in the future! Thank you!
Ashley Drummond
Feb 15, 2016
Kevin and Heidi are amazing! They cleaned my entire house today. I was impressed that my appointment was confirmed and they arrived on time. They pretreated all the carpet before they started each room and the results were shocking!
F. L.
Oct 23, 2015
Rugs look brand new. Use others before very expensive in they didn't look have as good as my carpets look now. I will use them once a year or when ever needed. Dried fast, smell Good look great and I am very very very pleased.
Erica Crist
Aug 10, 2015
Great Company! Both Heidi and Kevin are wonderful to work with! I recently moved and am renting my home out now, they were able to get in the same week to clean, and the carpet came out looking new!
Stephanie M.
May 26, 2015
They showed up on time, and worked very quickly. From start to finish, everyone was very personable. Heidi was very polite and took the time to get to know me during her time to set up my appointment. Kevin was very polite, and chatted with me about my family and common interests. Everyone was very clean and well kept, with nice uniforms. No one was dressed in ragged sweats and stained shirts, which spoke to me about how the work would turn out.

They identified a stain that may not come out beforehand, which helped alleviate surprises. My couches looked and smeller way better before, and seemed almost new again! My carpets were pretty clean before, but it really brightened my home and made it smell great! We will be using them again!
Cory Lynn Menah
May 14, 2015
Words don't exist for how pleased I was with this company and their service. From beginning to end, everything was perfect: Communication, professionalism, explanation of services, fees, quality of work, employees, everything.
G. Rus
Apr 17, 2015
Great experience! Called Heidi and coordinated the day and time. She was very accommodating and friendly. I received a text to ensure that nothing had changed and what time that they would be there to service the carpets.
Alacia Camechis
Mar 12, 2015
Where able to come out to my home on short notice. Completely transformed our dirty title and grout in our home. The carpet looks just as amazing. I will only use them for cleaning services!
Jamie Arnold
Jan 26, 2015
Kevin and Heidi without a doubt delivered the most exceptional customer care I have ever received from a carpet cleaning company. While they were in my home they felt like family taking time out to answer questions, share stories and even love on the family dog.
Christine P.
Aug 04, 2014
The service was on time and did a great job. Though the carpet it self had stains from past attendees that would required more then just one cleaning. But over all great job.
Candace Cowan Brannigan
Nov 30, 2013
Kevin and Heidi just cleaned all the carpets in our 2 story house. We have 3 inside dogs and they made the carpet look brand new! They also did our carpeted stairs and WOW! The results far exceeded our expectations!
Kasey L.
Apr 26, 2011
Very professional people and super friendly! They were dressed very well which was surprising to me (khaki's and company polo) compared to what I've experienced with other companies. I would highly recommend them and I'm glad I chose them over the other companies I priced. They were a little bit more money than the others but Def worth it because I didn't have to buy brand new carpet!