National Furnace & Air Conditioning

Every time I have used National Furnace, their work has been exceptional. Grant, the technician they sent today, was on time, professional, and did an excellent job. Service: Heating system maintenance

Service tech was very friendly and knowledgeable. He helped us get our AC unit functioning and helped us decide on a replacement Service: A/C system maintenance

Chris was timely, friendly and professional. He found the problem and fixed it very quickly. 10 out of 10 would recommend! Service: A/C system repair

During a heatwave with temps about 100°, on a Sunday night, our A/C stopped working. National Furance was the only company willing to come out and fix it. The technician was professional and a nice gentleman. It was fixed with 5 minutes. He even changed our thermostat to a new one that we been putting off changing out. I will definitely recommend this company to anyone.

Our outside air conditioner wasn't keeping our house cool enough. And it started about a week ago. I submitted a request earlier this afternoon and they came ASAP and Austin fixed it in an instant for a very reasonable price! They ended up putting about 3 pounds of Freon in our outside compressor and cleaned all the debris out. Thank you Austin for coming to fix our A/C system! Highly recommend!

Time to learn how to do my own repairs. I was just charged nearly $174 for a run capacitor. It's a $25 (max, most are around $10-15) part that took the guy 10 minutes to install. I used to think National was an honest and reputable company but this is simply price gouging. Seems to be the norm in today's society apparently. Unbelievable. Shop around folks, and be sure to get prices before you have parts replaced.

Chris was on time and very Professional! He Left everything very clean after his maintenance Check. National has been wonderful to work with every since the installation of the hvac system in our new home. Highly recommended! Services: HVAC system maintenance, A/C system maintenance

They were so quick and helpful. I had called other air conditioner repair places and was told the first week in June was their soonest available date. I called National on a friend's recommendation and they said they could be at my place by 1:00 that same afternoon.

The folks at National Furnace have always been excellent to work with! I have used them for over 10 years to provide routine maintenance for my rental property as well as my personal home. They installed a new furnace in my home after detecting a carbon monoxide leak during a routine service call. Now they have just installed a new A/C unit in my new house. In both installations I have been extremely pleased with their work and would recommend them to others.

New Years morning, 1/1/2022, 3:30am, -15 degree windchill, our furnace was running but not igniting or blowing heat and the temperature in our home had dropped and it was getting very cold. I call National at 3:40am, the lady was very professional and understanding. She had an on call service tech call me. In a short time Nate called me and he was at our home not long after that. Nate diagnosed and explained clearly what was wrong, how to repair and replace the Direct spark igniter box, and the cost.

He called the supply house and got the part ordered. It took a few hours but he called and returned to install the new part. He also figured out what may have caused this and what to keep an eye on to make sure he resolved that issue and to call him if it didn't work. I have been in the trades for 30 years and I am a Superintendent of a service department for a large construction company.

I am Very Pleased with Nates professional work ethic and authenticity which reflects well on the company he works for and would recommend National and Nate to all my friends and family. Thank you Nate and National for warning our home.

The tech was amazing and had our furnace back up and blowing hot air in no time on a holiday weekend and at 11:00 at night. Would use again and recommend to anyone. Services: Heating system repair, Thermostat repair

Got home from work at 12:30 am, on a very cold night to find it freezing it 54 degrees in the house. He showed up within 30 minutes and had my furnace fixed. Had all the parts with him. I was very impressed having someone come that late and have a very reasonable service fee for doing so. Service: Heating system repair

Called them at 330 am to have my furnace fixed Nate called me at 8 am and was here a few hours later and quickly found the issue and fixed it! Will be using them in the future! Services: Heating system repair, Heating maintenance

The tech was knowledgeable and professional. He answered all my questions, and was very helpful. Services: Heating maintenance, HVAC maintenance

National furnace and heating is always timely, courteous, and professional. They fix my issues quickly, at a reasonable price. Great company. Service: Heating system repair

Our AC went out the evening before a 100 degree day. I called first thing in the morning and National was able to get someone out that morning and the issue was fixed promptly. Great experience and would recommend highly!

Nate at National HVAC went above and beyond installing a new ac and furnace for us. He helped us on short notice and delivered a great product. He seems to be a guy of his word who was on time, courteous, and found solutions for our older home. I can't say enough good things. I would highly recommend his team! Services: Heating system installation, Installation, AC installation, Thermostat installation

The technician was outstanding. We were grateful to have him look at AC so quickly. He explained everything that he would check and tested to make sure it was working properly. The process was very easy. Excellent customer service from beginning to end.

The technician was very kind and took the time to fix the problem. The price was very reasonable too.

Fast and professional service Called them at 7:30 am and they were here at 9:30 My AC stopped working night before and we were looking at 108 F for a day. They were done in 15 minutes after replacing one part.

I highly recommend National Heating and AC. We woke up in the hottest day of the year expecting highs of 106 and our AC was out. We were expecting family the next day and I didn't think in 1 million years we'd get someone out pretty quick considering the time of year. I called right away when the office opens at 7:30 AM they were able to have someone scheduled for 930 AM that same day.

That person called me after finishing a job early and ended up coming at 8:30 AM and by 10:00 AM they had replaced our outdoor fan motor that was shot. Price was very reasonable for service call and replacement. Very happy.

The techs and team at National Furnace are always prompt and professional and do great work. They even wear shoe coverings EVERY time they walk into our home. My one suggestion would be to set up a reminder system for biannual maintenance other than just post cards. People get so much junk mail nowadays (in general, not from National Furnace & Air) that it's easy to confuse a postcard service reminder for a piece of junk mail.

It would be great if they would send an email or make a courtesy call as well. Or, with year round service plans, set the next appointment at the time of service so the customer doesn't have to remember to set their own appointment for something they've already paid for. That's my one small frustration. Otherwise, we've been using your company for years and trust you implicitly to look out for our best interests.

The tech today even made a simple suggestion that will save us money. Your company shows everyday that it cares about its customers and not just about making money. That's rare in 2021. Keep up the great work!

Great customer service! On time and friendly staff! Highly recommend them and will use them again.

Very good technicians (Grant) normally comes to our home. He knows where everything is. Very polite and does good work! Highly recommend them

The technician was very quick. Got to my home within a half hour of my call on a weekend and a holiday at that. I was to prepare a big meal using the stove and oven for hours. I would have had to cancel if not for this company and technician. My AC quit working, it was 86 degrees inside my home and outside. He was honest and said it was under warranty, I only had to pay for the service call. He had my AC running with a quickness and I got to enjoy a cool, comfortable holiday with my family. I am so grateful!

Fast, friendly service. I will definitely use them again in the future.

These people have been very easy to work with! The put all of the HVAC in my new townhome, and I have had them come out twice a year Summer and Winter, where they clean up everything, and make the system ready for the upcoming changes in the weather. Jennifer the office manager is the best part of the company! She is fantastic! Thanks Mike R

Thanks so much for getting the job done so quick! I also appreciate you honoring the quote even though it was old. I never checked any other company out; I always wanted your company to do the job after you were recommended by a good friend of mine.

Very efficient in removal of our old equipment and installation of the new equipment. Appreciated having someone knowledgeable about the equipment he had to offer us to meet the needs we have. His competitive pricing was also a factor in our decision.

Our contractor personally installed our heating and A/C system. He was very knowledgeable of the Trane systems and answered all of our questions. We would recommend both National Furnace and Trane products to everyone. He was very thorough in his explanation of the products and about the installation.

Thank you, Josh, for the good service you gave us on our Trane furnace and A/C. Jerry is thrilled to have that hose off her floor. We can't thank you enough for fixing that annoyance. We appreciate your company. Thank you again!

We really appreciate the team from National Furnace & Air Conditioning as they far exceeded our expectations. In an era of poor customer service, Jeff and his team of technicians rewrite the book on how to run a business and how you treat customers. They were always on time to their appointments, took the time to explain everything and made sure our new system was right for our home.

We called National Furnace for routine maintenance on our system after not being happy with our last company. These guys did an amazing job! They were more thorough and friendlier than any other company has been in the past.

National Furnace was on time, clean and affordable. I would not go anywhere else in Lincoln.

Excellent company to work with. They repaired my 20 year old unit a couple of years ago and installed a new unit this year. Both times they were clean, on time and everything works. Thanks National Furnace.

We were having issues with our kitchen air conditioner on a Sunday afternoon and they were here within an hour! Friendly and knowledgeable tech and they actually had the part on their truck, so they were able to get us up and running within 2 hours of the call!

I HATE calling service companies out to my house but I was pleasantly surprised with National Furnace! My A/C stopped working on one of the ridiculously hot days and the first company I called couldn't be out for TWO days!

National Furnace has always treated us well and done everything that we have asked them to, they have A+ service techs who are very professional.