Rated 4.74 / 5 from 23 reviews
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Captain Electric, LLC I started on my own as an electrical contractor in 1988 with a little Toyota sedan and a ladder sticking out the back window. I found out fast that customers are interested in a good deal with an honest person. That was the theme of my career then, as it is now. In 1992, we moved our business to Orem, Utah outside of Salt Lake City.

I soon identified the problems that customers were having with contractors. To my surprise, a lot of complaints were easily remedied with a little care and concern. I started Captain Electric, LLC with the idea that I would revolutionize customer service in the electrical industry.
Services
New Construction
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New construction can require skills and experience beyond that needed for residential electrical repair. We have the skills, manpower, and financial resources necessary to complete projects on time and on budget, to the complete satisfaction of both contractors and customers.
Panel Upgrades
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At the center of your home electrical system is your electric panel, the point of entry for electricity from the power grid. From there, power spreads out to lights and outlets, supplying an even distribution of electricity throughout your entire home.
Low Voltage Installation
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Low voltage installation has come along way since the 1980s, when it was introduced. However, there is still a gulf in comprehensive low voltage service. It puts you in the awkward situation of having to coordinate two contractors to handle the installation of closed circuit television systems and wiring the system to your house as two separate tasks.
Circuit Breaker Installation
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The advent of circuit breakers introduced an unprecedented safety in electrical systems, as well as easy access for maintenance and upgrades. Prior to that, electrical systems were hugely dangerous components of buildings. Circuit breakers protect the wiring in your home, as well as the structure itself, and all the people and appliances inside it.
Ceiling Fans
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Ceiling fans save you energy in both summer and winter. In summer, running a ceiling fan creates wind-chill on your skin. If run counter-clockwise (to avoid pulling warm air down from the ceiling), it lowers the temperature for occupants by one or two degrees. These degrees can be bought for less energy than with an air conditioner.
Reviews (23)
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Michelle B.
Feb 26, 2022
I had a Generac generator installed March 2021 and worked with Roger and was very pleased at the thoroughness and level of professionalism. I got a call to schedule annual service today and they said $345 which sounded very high. I called the other company I had considered purchasing from and they were $195-HUGE DIFFERENCE! I called Captain Electric back and they answered by another name and said they purchased them. I am assuming the new company is price gouging past customers so beware!
Lyn L.
Feb 25, 2022
Very friendly, helpful people. Great purchase and installation experience with our backup generator
Darcee Quebe
Jun 23, 2021
Marcos redid the electrical for our entire house. He did a fantastic job! We could not recommend him enough. He went above and beyond - made suggestions for things we should change (we have been living here for 4 months and those suggestions were spot on), and even came back to help with a few issues the same day we called. Services: Electrical panel replacement or upgrading, Light fixture installation, Fan installation, Remodeling, Electrical outlet & switch installation, Electrical outlet & switch relocation
Brad Gessell
Jun 15, 2021
We worked with a contractor to get a new garage going on our property. After we signed everything, we found out that we needed to move our main power source coming into the home since it interfered with the location of the garage. Unfortunately the construction dates were already set, so we needed somebody to help us with this project fast. Could not have asked for a better group to come out and help.

They knew that because of my ignorance about how everything works I'd put us under a hellish timeline, and they still delivered. The project was harder than anticipated, but they worked with both the city and our local electricity provider to complete everything on time. They removed such a burden from me to get it all done. Would love to have them back any time I need electrical work done. They went above and beyond anything I anticipated. They were transparent and professional in everything that was happening. A huge thank you to everyone involved!
Craig Nytch
May 09, 2020
Captain Electric provided us with a truly pleasant and professional service. Roger Kloepfer was super knowledgeable and professional. Followups on anything i needed was super fast and efficient, He followed up on every phase of the process and made sure our needs were met. What a great company to do business with! Sincerely, Craig Nytch
Kenny Wilson
Apr 27, 2020
Had work done last year and something in the system stopped working. Captain electric was fast to respond and repaired the issue for free under their workmanship warranty. Their price last year was fair and the invoice was provided immediately. If you have not considered them for your electrical needs, you should! HIGHLY RECOMMEND!
Christine
May 11, 2019
Great service! Easy to schedule, reliable and on-time. Our technicians helped me figure out all of my options and bids for each. They did a good job. I would call Captain Electric for future projects.
Stephanie M.
Apr 27, 2019
They were able to schedule me for a new panel and outside electric box very quickly and I loved that they offered a financing option! However, they didn't tell me when my set appointment was until the day before, so it was a tough situation with work, but they did a great job.
Dan Finnigan
Feb 21, 2019
We hired Captain Electric to add an AC outlet above our mantle so we could wall-mount our TV. They replied promptly and gave us a quote and answered some questions via the messenger. They showed up right on time and had the job done in less than an hour! Their price was very reasonable, and we're very satisfied with the work done. Keeping them on our list of "go to" companies next time we need some electrical done!
Jacob Newman
Jan 12, 2019
Captain Electric speaks to my millennial soul. I love that I could text with a representative to talk about the issue I was having and that I could schedule it as well! The service was prompt and friendly. The technician was able to come out quickly and provide the service at a reasonable price. He was also friendly and courteous. I would definitely recommend using Captain Electric again!
Mark Orton
Feb 01, 2018
I have had such a great customer experience with Joe at Captain Electric that I had to write a review to let people know. First off, he was at my place when he said he would be. Next, he did what he said he would do with care and craftsmanship in the timeframe we agreed upon. And lastly, he charged what he said he would charge. In the current construction/contractor climate, this was ultra refreshing to me as a customer. I would recommend Captain Electric to anyone searching for an excellent electrician.
Shanna Werner
Jan 30, 2018
I had an outlet in the garage that kept making the gfci outlet stop the electricity to that outlet. My freezer was plugged into that outlet, so I needed to get it fixed. Marco and discussed several options and I chose the most expensive. It turned out that he didn't need to run the wires from the basement to the garage and was able to solve the problem and save me money too.
Suzanne Dunedin
Jan 03, 2018
I wanted to write you a quick note and let you know how very pleased I am with the service I received from Captain Electric, LLC. The entire experience from the first phone call through final follow-up was a pleasure. It is obvious that your company takes customer service seriously and as a consumer, I appreciate your commitment to excellence.
Jenn Fenrick
Oct 17, 2017
MARCO was fantastic! He was respectful, punctual, and got the job done right. We needed some breakers replaced, he researched what would be best for our home, worked efficiently and was pleasant throughout the process. The office/scheduler was pleasant as well - with an electrical problem, it can be frustrating but I appreciated her kindness as she was able to get us on the schedule. We would refer this company and specifically Marco, to anyone who needs an electrician! Thank you!
Michele Wilbur
Sep 25, 2017
Captain Electric is my choice when I need help with electric problems. The response time was super fast and the customer service was excellent. Highly recommended!
Alyson M.
Jul 01, 2017
We hired Captain Electric to install a whole house Generac generator. Joe was honest and was very quick to respond to our inquiries. He was prompt and thorough and also installed a whole house surge protector. Every person from the company who worked at our home was professional and courteous. They explained everything and answered all our questions. They're very honest and we love our generator!

It works like a charm. Does a self-check once a week and notifies us by text. We've had three power outages in the 6 months we've had the generator. None of them terribly significant and we've been home for all three and loved seeing our power flick off and then 30 seconds later, come on again with the generator powering things. Peace of mind when we go on trips. We'll continue to call on Captain Electric for our electrical needs!
Larry Mitchell
Oct 21, 2015
I would like to Thank Joe and Marcos for a job well done when installing my Synergy 20KW Generator. The needed Permits were pulled and included in the price and were followed up by the city and Gas company. I feel very confident no issues in the future will arise because of the install not meeting code in my area.
Junda Chatelain
Jul 13, 2015
We would not consider having anyone else come to do electrical work for us. The work was outstanding and Marcos is terrific.
Judy Plance
Apr 29, 2015
I want to let you know how impressed I was with your company. Thank you all for being so friendly, efficient, and professional. I will definitely recommend your company to my friends and will give you a call if I have electrical needs in the future. Thank you.
Jimmy B.
Jun 27, 2014
I recently asked for a quote to wire a new hot tub. The initial quote was $2300 and involved ripping apart quite a bit of my property. I offered the solution of suspending the wire from the house to the detached garage and didn't get a quote on the demolition free option. I then just asked to have it put in the cheapest location right next to the panel and that was $1200.

When I sent them away, they called back and said they could do $700. The second electrician I called quoted me $298 and did a timely and excellent job. Captain Electric also tried to upwell me on adding new panels making changes to electric panel inside the house which had nothing to do with the hot tub and I said "no". So none of this work was in the numbers above. Finally, they put a big sticker in my panel with their phone number so in an emergency they would be the first name i saw.
Ariane Dansie
Mar 19, 2014
Excellent service! In particular, Marcos was very capable and provided excellent service. We have used Captain Electric twice now for unrelated wiring problems in our old home, and have been pleased with the results.
Chet Crosby
Feb 24, 2014
Love working with Captain Electric. Always on time, dressed professionally and know how to get the job done.
Rina Corson
Feb 24, 2014
Love working with Captain Electric! I call them whenever we have an electrical issue or need to put in an upgrade for our house. Always reliable and trustworthy. Would recommend Marcos and his team without a doubt.