Rated 4.83 / 5 from 24 reviews
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RTS RTS All American Garage Doors is a full service garage door company specializing in garage door repair and Service Calls Also, new garage door installment, and repair of garage door openers. When you call RTS Mobile/Pensacola, your call will be answered by a live Local Person and an appointment will be scheduled at a time that is convenient for you.

You can rely on RTS All American Garage Doors of Mobile/Pensacola to provide the type of service you would expect from a locally owned company.
Services
Garage Door Off Track
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Garage door becomes off track you will not be able to move it up or down. Usually, this is due to a cable breaking or Something in the path of the door being obstructed. A garage door that is off track is not only unsightly but dangerous and unstable. Do not attempt to move the door manually or with the automatic garage door opener.
Springs
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Broken Springs are our most common repair. All garage door springs break just like the tires wear out on your car. A garage door should be neutrally balanced. Even very heavy doors should be able to be opened and closed with one hand. In order for this to occur, the spring must be rated for the specific weight and height of your door.
Repairs
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Garage doors and openers are made with high quality material and construction, but we have realize that with any system something can go wrong. If your garage door opener stops working, our technicians can get to the bottom of your problem, whether it is a broken part, a transmitter signal problem, or interference with the opener's frequency.
Videos
We can customize this video for all of our dealers to have their company name and phone number. This is a complimentary service that we provide.
Reviews (24)
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Chris Walther
May 13, 2022
Robert always takes care of us. He is super busy but takes the time to fit us in his schedule. He is always pleasant and helpful. I would highly recommend RTS.
Surfingjomo
Mar 06, 2022
Robert with RTS made the entire process simple. He kept me well informed, responded to calls and text quickly, and even flexed my appointments around my availability. Also while my initial install required to be rescheduled and a second return visit, he took ownership and reassured me everything would be taken care ASAP and it was.
Therese Strong
Jan 02, 2022
Highly recommend! Called and was scheduled right away. Robert was very knowledgeable, provided me with options for all 3 doors. He was quick and efficient. Provided good tips and advice for easy maintenance. Very happy customer!
Linda Robinson
Nov 05, 2021
I would not use this company. I had them install my lift master in my garage. After a few months of install the chain and bar fell off the wall. I called them to have a tech come out to look at it, and they had the nerves to say that that was not caused by the installer. They refused to have someone come out to look at it. I will never use this company and warn the ones who are thinking of using them. Not satisfied with the service.
DonaJean Murphy Gainey
Oct 25, 2021
Great customer service. Robert took the time to explain what had happened to the door and how he fixed it. He even fixed a problem with it that had been wrong for a while. He was very professional and pleasant to talk with. I would definitely use this company again.
Gregory Gainey
Oct 22, 2021
Robert came to our house to repair and get our garage door back on track. He was extremely courteous and professional while having our garage door in working order in a timely fashion! Thank you rts for sending Robert to do our work! I would highly recommend rts for garage service and repair!
Evangeline Waheed
Oct 15, 2021
Robert arrived promptly at 5 p.m. After my husband and I explained the problem we were having with our garage door, he immediately went to work and had our garage door working properly in no time. We found him to be very professional and courteous. He was very detailed in explaining what he had repaired as well as how to lube and maintain the parts of the garage door. We will certainly use his services in the future as well as refer him to others. A happy customer, Evangeline Waheed
Jordan Burgess
Oct 14, 2021
Robert was extremely professional and thorough in repairing my garage door. He was punctual and worked efficiently. I felt the price was fair for the service he provided.
Joseph Sellers
Sep 30, 2021
Robert showed up a few hours after I called. He replaced both springs and the rollers with permanent rollers. The job was well done in a short time.
Aj
Jul 29, 2021
RTS - Robert was fantastic. He was professional, on time, great communication, and very personable. He diagnosed and fixed our problem quickly. We are highly satisfied!
Faith Inspire
Jul 14, 2021
People don't have to provide great service, but when they do, it's APPRECIATED! I want to thank Robert for taking time out of his busy schedule to check on my garage. He already knew what the problem was before he came. But instead of just telling me what to do or what to buy, he came out to explain the problem and fixed it for me! 10/10 recommend!
K. Cochran
Jun 24, 2021
Highly recommended! Robert is super awesome. Very reasonable, professional and his customer service is off the charts. We will always call RTS for any garage door issues!
Ana Picota
May 23, 2020
We love our new garage door! Just what we wanted. Robert is super great to work with. We chose to go with this company after reading some of the reviews and truly they lived up to every single one of those words. Thank you Robert you did an amazing job with our door and we are very happy :
Gene McCarthy
Nov 02, 2018
At 82 I figured I could still put in a g door opener by myself. After 2 days up/down ladders and many Tylenol I stalled out at the convoluted wiring effort. Numerous phone calls for help provided no help. I finally called RTS and spoke with Robert who listened to the problem and said he would try to fit me in between other calls. He showed up 2 hours after I called and in 10 minutes he had everything hooked up and running perfectly. He did it as courtesy assist call and I was extremely impressed with his work and attitude. THANKS ROBERT!
Faye
Oct 17, 2017
The owner himself showed up on time, examined the door, determined the needs and repaired my garage door in no time. It works like new now and I have already had a neighbor use RTS and they too were very pleased!
Tanya
Oct 15, 2017
Very professional and quick to get me a quote & explain it all to me. Showed up & didn't stop working until it was all finished. I have two new perfect garage doors now. Highly recommend these guys!
Erik
Jul 12, 2017
Recently had a spring bust on our garage door and Robert's company quickly saved the day! His technician Corey came out same day and got it taken care of. Then a few weeks later we had another issue with a tension wire that had our car trapped in the garage. They were able to quickly come out to the house and get it fixed for us! Great service and great pricing!
Robyn Kurpuis
Apr 12, 2016
RTS' staff is fantastic! Everyone is extremely helpful, polite, and ON TIME! I appreciated their honestly. and not trying to sell me something I did not need. Another company quoted me $425 to fix my garage door.
James Melton
Apr 04, 2016
Robert was the most professional person I have ever talked to when regarding repairs needed to our garage door. Being in California when the repairs were being completed, Robert was respectful of our tenant and made the payment process simple with online bill pay.
David Miller
Mar 08, 2016
Top notch professional company all around. I needed some work done at a fair price, had no idea that I'd be getting that plus a whole lot more from this company. The amount of care and effort that theses guys put in to making sure that I had exactly what I wanted and that I was completely happy with the work.
Mrs. W.
Jan 21, 2016
I highly recommend this company. I am typically a DIYer, but installing the garage door was above my skill level. In fact, I did not realize this until after I purchased the door from my local Home Depot.
Susan McLeod
Jan 13, 2016
The technician was very professional and efficient. He accurately diagnosed the problem with the garage door, he stayed within his time estimate and he was extremely polite and courteous. I would definitely use this company again.
Gary
Nov 27, 2015
I found RTS All American Garage Doors by searching on Google. I called & made an appointment & Robert came to my house. I had originally planned to get several quotes for my project but Robert impressed me so much I told him he had the job. I received a written quote in a very timely manner & his prices were very reasonable.
Arlene
Jul 23, 2015
My experience with RTS was great. I called them and they fix my garage door within 24 hours. I have called and left messages with other garage door companys and they call me back maybe in 3-4 days. RTS is professional and I would recommend them to anyone. I will be glad to give there number to anyone who has any kind of garage door issues.