Rated 4.64 / 5 from 36 reviews
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Marshall's Locksmith At Marshall's Locksmith in Raleigh, NC, we take your security seriously. Not only do we offer a wide range of locksmith services and lock and key products to protect your family from unwanted intruders and more - we also send only trained, licensed, bonded and insured locksmiths to your home or business to ensure the safety of you and your family or employees.

Since 1973, our technicians have been trusted by hundreds of customers across North Carolina to provide only the most reliable, effective locksmith service available.
Business details
  • Year established: 1973
  • Employees: 17
  • Licensed
Services
Commercial
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If you're ready to see how Marshall's Locksmith in Raleigh, NC can serve your business with our selection of commercial security solutions, call us today. Customers can also fill out the form to the right to request an appointment for any of our commercial services - one of our Raleigh security professionals will be in touch with you shortly to confirm.
Lockout
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If you've been locked out of your home, don't wait to call Marshall's Locksmith in Raleigh, NC! Our licensed security experts are ready and equipped to effectively open all types of locks, including deadbolts, cylindrical locks, mortise locks and more - all without damaging the lock or any surrounding structures.
Emergency
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If you've been locked out of your car, home or business, your safety is our first priority. That's why the Raleigh, NC security professionals at Marshall's Locksmith offer 24 hour emergency response service to better serve our customers throughout the Triangle and beyond.
Repairs
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Offering more than 175 years of combined experience in the locksmith industry, our Raleigh, NC security experts are familiar with a wide range of lock and safe products, and each Marshall's Locksmith team member receives ongoing training to ensure they are up-to-date on the latest security solutions, locksmith techniques and more.
Installations
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Since 1973, Marshall's Locksmith has been committed to providing quality locksmith services and complete security solutions to homeowners throughout the Triangle and surrounding areas.
Reviews (36)
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Nicoleta Stavarache Nico
Apr 28, 2022
I had a hard time finding a technician that could install an electrified lock and Verkada door controller and card reader in an office setting, until i reached out to Marshall's Locksmith. Maria was great arranging the billing and the technician's visit. Jason did a great job on site! We had a minor issue with the card reader not being visible online and both of them were very responsive. Jason made s few minor changes and the system was back up! thank you Marshall's Locksmith
BigTicket
Feb 17, 2022
I would highly recommend Marshall's Locksmith Service. If you need a safe opened, I recommend Jason West. He did what others couldn't do. He diagnosed the issue and opened the safe so fast. Highly professional and knows his trade. Jason West is the best!
J. D. F.
Dec 20, 2021
Grayson did a great job today at our church- Trinity Community Church- 1650 Old Apex Rd. in Cary. Friendly, courteous, and prompt service.
Darius Godwin
Aug 02, 2021
These guys are top notch. I had an issue with two locks on my vending machines. Marshall's Locksmith got me on schedule quickly and sent out a technician. Jason did a great job with drilling out my locks and assisting me with replacing the new tubular locks. They were not easy and he was very patience and diligent in working to resolve my issues. Other lock smiths around Raleigh actually forwarded me to Marshalls. Highly recommended!
Tracy Barrett
Jul 31, 2021
Everything about working with this company was positive right from the first phone call. Their communication was excellent and the service was quick and efficient. The price was fair and the technician who came to my house was very nice and he tested the keys and made sure that I also tested them before he left. This company is thorough and they care about their customers. Their service was a perfect 10.
J. H.
Mar 26, 2021
I brought my motorcycle keys this morning to be cut. I purchased a blank key from a dealership and they told me to have it cut at Marshall's. While I was there, I found out they sell their own keys aside from just cutting them.so I purchased a key from them and had it cut along with having them cutting my personal key from the dealer. I found that their key works just as good as the dealership key and I will continue to bring my business here!

They have thousands of keys hanging on the wall along with padlocks, door locks, trailer hitch locks, electronic-numeric door locks, handles and safes! From the looks of it, they do just about everything! I highly recommend these guys! Thank y'all for helping me today!
J.
Nov 26, 2020
Professional, courteous, informative, quick, reasonable prices. What is not to love? I will bring all my locksmithing business to them in the future. They were terrific. Update: I used their services again 8/26/20. I waited for them to open at 8am and they rekeyed 2 cylinders for me. I was on my way at 8:10. Great business.
Admin Traci
Nov 09, 2020
This morning we had an issue with the safe in our pharmacy, and were unable to open it to get our medication and register tills. We were desperate to get it open so that we could take care of our patients. The representative that answered the phone was extremely helpful, but we were still unable to open the safe. She explained that with everything going on around us their workload was heavier than normal.

Completely understandable and not their fault at all. Unsure about when she could get someone out, she took my information and had a technician FaceTime me to see if he could help remotely. Unfortunately he was unable to diagnose the issue over FaceTime. By the luck of ALL luck he happened to have a call in our area today, and said he would stop by on his way to check the situation out.

Not only was he there in less than 20 minutes, he was able to get into our safe, service the "damaged" parts, and save the day in under 30 minutes! We'll never be able to thank them enough for taking the time to fit us in and helping us get back to what we do best - caring for our community. Highly, HIGHLY recommend Marshall's. Thank you beyond measure from the Corner Drug Stores family!
Antonio Dunn
Aug 31, 2020
Danny & Craig both in the hot, fiery sun, fixed my broken concession trailer window lock. I mean these guys were courteous and eager to get me rolling again, even as sweat poured down their faces. These guys are heroes. Service: Auto locksmith
Raghuram B.
May 11, 2020
Excellent service! Got my car's driver side lock cylinder fixed. Though the OEM part was tough to get in short time, they searched their inventory to find a match and replaced it. Also got the handle changed for no cost. Dont go anywhere else if you have some complex lock/key issues. These guys are best. I recommend Marshall's!
Jen R.
Mar 24, 2020
I was very happy with the level of professionalism, speed of service and quality of the work provided Marshall's He was there to work not to play or waste my time I will definitely use them in the future
Sushil C.
Sep 23, 2019
Cheaters They are cheap and mean. Way more expensive than market. No professional language.
Jeff & Ginger W.
Aug 12, 2019
Our flush mount lock broke and the door is about 9 years old. Called Marshall's and Lucas came out and took a look. He took pictures and told me he would hav to order new ones. A few days later they called and had the parts. Lucas came back and installed and they match perfect. Door is again secure! Highly recommend this company.
Janel Still
Jul 23, 2019
Danny took my call and was very thorough when answering all my questions. He quickly got me set up for an appointment. Marshall's called ahead of time to let me know when they would arrive at my house. Lucas arrived on time, was very professional, didn't flinch a bit when the dogs started barking at him and quickly finished up re-keying my locks! Very happy with the overall service and felt safe having them in my house.
Jason S.
Jul 01, 2019
Called Marshall's because I locked my keys in the bed of my Dodge Ram. I have a bed cover so I could not access my keys. They came out and unlocked the door but said they cannot unlock the bed claiming it's a different key system (even though my key unlocks both the door and the bed). So I still couldn't get to my keys. Nevertheless they still charged me $200! $200 for nothing as they did not resolve my problem. So I had to call a different (competent) locksmith to unlock the bed of my truck. Total garbage and I'm so mad about it. Definitely will not ever be calling them again.
Blaine Youngquist
Jun 10, 2019
Real great place for your keying needs. Their prices are very reasonable and they know what they're doing. Have used them several times over the years for stuff like opening a filing cabinet we lost the key to, keying cylinders, creating keys to fit a cylinder we lost the keys to, etc. Highly recommended.
Andy G.
Apr 04, 2019
A couple weeks ago I lost the key to my safe. The folks at Marshall's Locksmith came to the rescue! I worked with both Hunter and Jason who were both extremely friendly and knowledgeable. Through their tireless and focused efforts, they were able to gain entry saving me hundreds of dollars. Hats off the these folks! It's well known, Jason West is the Best!
Mitchell G.
Dec 08, 2018
I had to call Marshalls after hours to come help me get into my apartment. The fee to come out was a little steep however on a freezing cold Friday night at 11pm I had no issue paying it. Lucas was our technician and he was amazing. He got to our apartment fast and was extremely friendly and knowledgeable. He helped us get in extremely quickly and told us what he was doing and why.

It made me certain I wasn't being "taken for a ride" to get more money out of me. Overall I had an amazing experience with Marshalls and Lucas. Would and will highly recommend
Rashad B.
Dec 21, 2017
This locksmith company gets two thumbs up from me! My locksmith service provider Shawn was very prompt, courteous, and professional. I had five locks changed for my home. He was in and out in no time flat. He called me to tell me the exact time he would arrive and even called back to confirm he was in route and on the scheduled time table. Can't say enough good things about this company. Keep up the good work!
Paul H.
Oct 10, 2017
Great, friendly, and efficient service! I called to have a door lock secured and they were able to come out within an hour and were done in 30 minutes. Jason, the locksmith was very thorough and detailed in his technical work that he was providing and made sure that I didn't have to replace any keys! Very accurate and professional on all levels.
Michael B.
Oct 22, 2016
We bought a new house and they came and replaced some of the locks and rekeyed the rest. The Tech was very knowledgeable and answered all of our questions. I will use them for all of my future locksmith needs.
Laura B.
Aug 23, 2016
I won't have keys made anywhere else. These folks cut the most accurate keys, and know the most about locks!
Ethan R.
Jul 21, 2016
They responded very quickly to my quote request. The locksmith called just before the time window they gave me, and was right on time. I'll definitely call them again if in need of locksmith services.
Ahna Lea Aldred
Jul 07, 2016
Danny helped us get a key made for a RAV4 roof rack and was super friendly, helpful and fast. This was the best experience I've had at a locksmith! The store is organized and the staff is awesome, we WILL be back.
Angie McGee-Platt
May 20, 2016
Thank you Marshall's and Shawn. You are lifesavers. Affordable, informative and quick. I just can't thank you enough. Sure did brighten up my weekend!
German Gomez
Mar 17, 2016
Very professional, knowledgeable locksmiths Andy was very helpful and patience best locksmiths in Raleigh.
Cory E.
Feb 29, 2016
One of the best around, these guys really came through when I was in a pinch, awesome costumer service; fair price and responded in a timely manner. Highly recommend will use again.
Tripp Walden
Jan 07, 2016
Very helpful. Requested a residential service and got a recommendation to try first on my own. It worked! I will definitely call again in the future, when I need a real professional!
Anna Jones
Dec 23, 2015
Marshall's came recommended by 4 neighbors. The estimate process was very easy. I just emailed them pictures of the current door knobs I needed replaced. The technician, Chris, answered all my questions over the phone and was very quick when he came over to install 3 locks.
Dave M.
Mar 18, 2015
I recently called Marshalls Locksmith in Raleigh for a minor lock repair at me office. I explained my problem and the representative said they would have someone out that same day. 18 minutes later their technician was at our door.
Craig Petronella
Sep 06, 2014
I use Marshall's Locksmith for all my security needs. Great selection of Medeco locks, Safes, etc. Very knowledgeable staff with Outstanding customer service!
Laura Smith Calhoun
Sep 03, 2014
I do not actually have a review, but I will proudly state that the owners are not only friends but wonderful caring people. All of my Raleigh, Cary, Apex, etc. should take note.
Leah K.
Jan 12, 2013
I got a call yesterday evening from one of the owners of Marshall's. He was very apologetic about the recent experience I had with Marshall's and assured me that isn't the way they normally do business. He even offered to refund my money. I very much appreciate the way he handled/resolved the situation and would consider giving Marshall's another chance in the future when I need a locksmith.
Brian C.
Sep 22, 2012
Chris had to come over to re-key the house last minute. Extremely professional and polite. Can't say enough about the great service we received from Marshall's. They even called back the next day to make sure that everything was working as expected!
Joey P.
Mar 22, 2012
65 dollars for 2 keys? simple keys? No chips in the keys, nothing special? The dealership (honda team powersports) charges me 12 bucks a key! The only reason i did not go there this time is that they were out of key blanks for the type of key I needed. NEVER AGAIN! In there defence I should have asked for the price before I had them cut the keys. But I figured hey, how much more than a dealership can they charge! That was an expensive lesson. My 2 cents? Dont wast your time. Go to the dealer, or walmart, or anywhere. Avoid that place if you can!
Michael H.
Jun 23, 2011
It's a rare treat to find a company like Marshall's. Unlike most fly-by-night locksmiths, this company has knowledgeable people who will take the time to explain things right. I was shopping for locks for my house, and Marshall's stood above the rest as the kind of company that wants to build long-term relationships with its customers. I absolutely, wholeheartedly and completely recommend Marshall's to anyone looking to purchase home or business security products and services.