Berks Fire Water Restorations

Critical: Professionalism, Responsiveness, Value Uncooperative and unprofessional unscrupulous business practice and non responsive communication. Left ceiling and floor damage after cleaning and duct work. They should be shut down permanently. I only used them because my insurance company insisted. I would never have done this if it wasn't for the insurance company. Services: Fire damage cleanup & repair, HVAC duct & vent cleaning

Obviously they are a great company you can tell by their choice in hires!

Berks fire and water don't even deserve a 1 star, They had to come out because of a passing, they needed to clean up biohazard related waste. 2 times, 2 times, I needed to clean MY OWN PARENT'S biological material from the place of passing because they missed. Moral is if you need someone for that aspect to preserve your own mental well being do not choose this company!

Two men came to my home this morning to do duct cleaning for me. They were very pleasant, efficient, cooperative and helpful. I work from home and they made an effort to work around me and I didn't even know they were here. Excellent. Service: HVAC duct & vent cleaning

These folks were fantastic to work with! Highly recommend. Restoration team was out soon after I called to get started. Get this - I call 8pm Monday, John shows up Tuesday and the team is working Wed - fantastic the team was courteous, friendly, treat your home like it's their own. Great work cleaning the smoke & soot off walls and ceiling. Then there's Bill -another great job painting everything and Bill does more than just paint - also dry wall repair. And again Bill approaches his job like hi is doing his own - very professional. I highly recommend these guys. You'll be glad you did not settle for anything less

Berks Fire & Water was recommended by my insurance company after water damage. The first crew did approximately 2 hours worth of work but loitered at my home for 5 hours. They sent another gentleman to complete the unfinished work from the first crew that evening. He was in a hurry, wore no mask in the midst of a pandemic, and reconnected my garbage disposal in such a way that it could have caused a fire.

When a crew came to remove equipment on the last day they left my dishwasher in the dining room, wood bracing that was no longer needed supporting my countertop and dislodged pavers as they ran over them while leaving my driveway. Complaints fell on completely unsympathetic ears. I, a 56 year old women with disabilities and no experience or training, removed the bracing and reconnected my dishwasher in 30 minutes.

The pavers will have to wait for a warmer day. I would NOT recommend this company. They were completely inefficient and disrespectful of people trying to manage during a crisis.

Berks did a superb job restoring our lower level after extensive water damage. Vince and Rit were exceptional in scheduling repairs with top quality people. Everyone was professional in doing their job and answered any questions/concerns we had as the repairs were made. All we had to do was "sit back" and let them do their job. Thanks Berks!

I had no idea of the extent of the fire's damage but I knew I needed Berks ● Fire ● Water Restorations help. The kindness, compassion and understanding the ENTIRE crew from BFW showed was something I will never forget. I knew when I was given a date to reopen I could absolutely take it to bank.

I was totally impressed with the quick response from Berks Fire Water Restoration, Inc. I called them at 5:15am and they had a crew at my dad's house within an hour. They were very professional and turned a bad situation into a quick cleanup within a few hours and finished off the job by restoring the ceiling and carpets a few weeks later. My dad and I are very thankful for everything that your company did and give you a huge thanks from our family.Would recommend your company to anyone who needs your help.

Incredible company! We called in Berks Fire Water Restorations to help clean the smoke smell from our home and replace our insulation after our neighbor's home caught fire. The gentlemen with the company were prompt, courteous, and respectful. They did an excellent job cleaning our home, and I appreciated the easy communication and speedy work. I will always recommend them for any services!

Several years ago on a Saturday morning I walked into our basement recreation room and discovered about an inch of water covering our carpet from a water heater leaking. I instantly called for all hands on deck alarm to the family and friends.

I think that BFW was really a Godsend to our church. They were right there when we needed them, they had the expertise to do the job, they were very attentive to our needs and wish. I would recommend them to anyone. They are very professional, the few changes that we made during the job they were very good at adapting to that and, the quality of the work was superior.

Berks Fire Water Restoration is a great company to work with. Thank you for all that you do for your customers and the community.

Berks did the cleanup after my washer fill valve failed and my washer overflowed for hours while I worked upstairs. They're competitively priced, excellent service and did a perfect job. Super happy with them.

Berks Fire & Water is an outstanding organization. They promptly responded to me & I needed quick assistance. Plus their followup was the best of the best. Do not hesitate call Berks Fire & Restoration, they are superior - if you want it done the right way, the first time - go to the pro's @ Berks Fire & Restoration.

Berks fire water restoration does a fantastic job! Last week we had some water damage due to a bathroom situation and i could not have asked for a faster or better response from a company. They did a fantastic job and the employees were precessional yet down to earth.