Sinclair Plumbing

The water heater went out. Called, came the same day to fix it. Good work, the plumber was very nice, the price was fair. I will use them again. Service: Water heater installation

Critical: Quality Water heater pilot light wasn't working. Called and someone came out a few days later. Replaced the thermocouple and left a bill on top of the water heater. I came home that night and noticed my water heater still not working and not fixed. Service: Water heater repair

Was out to fix my water heater. Work was done quick and fast. 3 stars is for leaving my drain lines from my ac/furnace on my basement floor and not being put back into the floor drain. Had a nice pool of water on my floor when I saw what happened.

I have used this company in the past and called them because I was having issues with my hot water heater. I explained that it was quite probably repairable, but was told it would have to be replaced if water was leaking from the top. I was then quoted over $1,000 for a replacement. I was not comfortable with this and took the time to call some other businesses.

One of the companies I called told me they would inspect the heater first and make their recommendation after that. As it turns out I was absolutely correct, the water was leaking from the mesh hose on the cold water inlet, nothing to do with the hot water heater. I ended up paying a little over $200 instead of over $1,000. I am glad I went with my instinct on this one and very disappointed with Sinclair.

The work is okay but rates are very high. I was left without a kitchen faucet for three weeks. The person arranging my countertop / sink installation kept getting told the faucet would be there tomorrow and then we would get ignored. 3 weeks later we FINALLY got our faucet. No apology and no explanation. It made me feel they didn't want me as a customer. I called someone else for our basement remodel.

Sinclair pit a new water heater in and really did a great job. The old one started to leak and Sinclair got it out and had it replaced in an hour. They even cleaned the half bath that had water on the floor. Highly recommend.

I called them with a warranty issue on a water heater that they did not install. They confirmed the water heater was under warranty and what the terms of the warranty were. They told me their hourly rates and when they could get to my house. Work was done promptly. Everyone was easy to work with.

In my opinion if you have a small job with no obstacles DON'T call Sinclair Plumbing. I had a faucet put in for outside use. It took 3 hours to run 40 feet of plastic tubing to faucet. When I got the bill I called several times to talk with the owner about the bill, never talked to him. The plumber that did the job called and told me NEVER to call again.

Went with Sinclair plumbing when I built my house and found Rich and his team to be highly capable and easy to deal with. When I added a full bath in the basement they were my one and only call. I am a customer for life and highly recommend them.

Dear Rich, Just a follow up to thank you for the nice job you did in fixing that leak under the kitchen sink. Great work! I'll be sure to recommend you to anyone who needs a plumber. Thanks.

Dear Folks at Sinclair Plumbing, Thank you so much for the plumbing job you recently did in our downstairs bathroom. We want to especially thank Wes who we found not only polite and accommodating, but thorough and very neat. He replaced everything in the closets and there wasn't much for me to do. We are looking forward to working with you in the future.

This company is by far the worst! They can to our home and diagnosed the issue with our water heater and said they would be back around 3pm to fix it. Instead we get a call stating they need to order the part and it would be in Thursday or Friday and they would call when it came in. Thursday passes by and we didn't hear anything so mid morning Friday I call to see what was going on.

Come to find out they sent someone to our home and they let themselves into our home without our knowledge. To make this experience even better, the replacement part they used is heavily damaged and we found some of the water heater sheilds laying on the groud. So here we are day 6 with no hot water. My calls are not being returned even from their "emergency line". Unfortunately due to the home warranty that came with our home I have to continue to deal with these clowns!

Rich, I really appreciate the service you have given me in the past, and getting to my place to fix that sump pump last week so quickly. If you ever need an endorsement for your business I would be glad to provide that to you.

Rich, Just a note to thank you, Rob, and the rest for helping me complete my basement project. I especially appreciate your patience with my delays from start to finish. It was a big learning experience for me. I had to learn as I sent. So for all your DIY'ers - THANKS.

Brady was our plumber, excellent customer service got the job done right the first time, will call again as we progress with updating out plumbing.

Dear Rich, We wanted to take this opportunity to thank you for your excellent service regarding our last installation visit. Your prompt response to our phone call, and next day follow up were very much appreciated. In the last five years we have built three homes, two of which we general contracted ourselves.

Brady showed up to fix my kitchen sink. All done-quick and 'easy'. What a great guy! Thanks for coming Brady!