Heritage Roofing & Construction has been serving the Spokane community since 2001. We started as a two man crew, and have since grown to employ over 15 experienced roofing craftsmen. Our company is licensed, bonded, and insured, and all employees undergo comprehensive training. With Heritage Roofing & Construction, you know you'll receive the high-quality service you deserve.
Ted Flynn, Heritage Roofing & Construction owner, has more than 20 years of experience in the roofing field as both a craftsman and business owner. Not only are we family owned and operated, we are members of the Better Business Bureau, Spokane Home Builders Association, and Building Industry Association of Washington.
Ted Flynn, Heritage Roofing & Construction owner, has more than 20 years of experience in the roofing field as both a craftsman and business owner. Not only are we family owned and operated, we are members of the Better Business Bureau, Spokane Home Builders Association, and Building Industry Association of Washington.
Business details
- Year established: 2001
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Reviews (24)
Robert Miller
Apr 16, 2022
We had three roofing companies bid for the job. All three were close on price, the difference was Heritage was the only company that said they would put back up our gutters included in the cost. The other two companies said we needed new gutters and would refer us to a company and it would be between $1,500-$2,000. They did an amazing job with our roof and wouldn't go with any other company.
Marty E.
Sep 15, 2021
David Kay
Mar 15, 2021
Lindsay D.
Nov 12, 2020
The actual work was completed and done well. My review has to do the amount of unprofessionalism I have had to deal with a year and a half after the work was completed (July 2019). The day they finished I wrote them a check where I accidentally signed on the wrong side, the next day an employee came by and I wrote another that was corrected. Yesterday Ted found me on Facebook and messaged me holding the first incorrect check stating we had never paid them.
He also stated that he had been showing up to my address multiple times. Even after I sent him proof from my bank that the corrected check had been cleared and cashed by heritage roofing and the invoice from his company saying our balance had been paid he continued to harass me saying I never paid them. Finally I asked him to discontinue messaging me or showing up at my address and he has continued to contact me.
The entire interaction was incredible unprofessional. On top of this, the incorrect check should have been voided and shredded the same day they received the corrected check instead of floating around for a year and a half with all of my bank information on it. If you do decide to go with his company do what I did and keep excellent records of payment so they can't fool you into paying them a second time.
He also stated that he had been showing up to my address multiple times. Even after I sent him proof from my bank that the corrected check had been cleared and cashed by heritage roofing and the invoice from his company saying our balance had been paid he continued to harass me saying I never paid them. Finally I asked him to discontinue messaging me or showing up at my address and he has continued to contact me.
The entire interaction was incredible unprofessional. On top of this, the incorrect check should have been voided and shredded the same day they received the corrected check instead of floating around for a year and a half with all of my bank information on it. If you do decide to go with his company do what I did and keep excellent records of payment so they can't fool you into paying them a second time.
Denise Dotson
Aug 27, 2020
I was so impressed with the quick response from Ted on anything I may have needed or asked. The crew was respectful and timely. They cleaned up each day before leaving for the day. I was impressed they did a complete tear off and replacement on my roof and detached garage in just 2 days. So easy to work with. I LOVE, LOVE, LOVE MY NEW ROOF AND GUTTERS. Definitely would recommend to absolutely anyone. Thank you Heritage Roofing & Construction!
Kimberly Jacovino
Aug 22, 2020
Joe O.
Aug 21, 2020
Sue Michelbook
Jul 01, 2020
Julia M.
Jun 26, 2020
Ted Flynn was great! We had been very pleased with a quote we'd gotten from him, but then had to leave town for a family emergency. We actually went ahead and had Ted and his crew install our roof while we were away, and they were the right folks to entrust with the job and our home. The roof went up quickly, expertly, and beautifully, and at a good value, too. Would recommend without reservation.
Mark Sinclair
May 30, 2020
I can't say enough good things about Heritage roofing. Ted and his team were always on time and very responsive to my texts and phone calls. Each time i texted Ted to ask if he could come out and do one more thing for me, his crew was there that day or the next. I deal with a lot of contractors, and it is no longer common place to get even decent customer service, let alone the outstanding service i was provided with Heritage. I will definitely recommend Heritage to anyone i hear asking about roofing contractors.\ Thanks for everything Mark S.
Elizabeth Schatz
Nov 23, 2019
Heritage Roofing did an excellent job installing our roof. The workers were on time, courteous, thorough, and completed the job in a timely manner. We chose the option to have our old rain gutters removed and new ones installed. Payment was not expected until the entire job was complete. Marshall was thorough with his explanations about their product and service. He stopped by frequently to check on the progress. We highly recommend Heritage Roofing.
Heidi Schreifels
Jun 21, 2019
I bought an older home in September 2017. I knew the roof would eventually need to be replaced (the first layer of three layers was likely the original roof) but after a heavy rain in October, the repairs needed immediate attention. Marshall sent a crew out right away to address the issue. They with my choice of tarps in grey, green and black. I didn't want to repair the roof until the early summer, but didn't want to see a bright blue tarp on my roof all winter long.
Excellent customer service! The crew was speedy and thorough and everything held until I had the new roof put on in June. I opted for composite in dark grey and it looks fantastic. The crew worked efficiently and did an awesome job. My roof is complicated, with a variety of pitches and trim that required attention to detail and careful work. I'm really pleased with how it turned out.
I've gotten lots of compliments from neighbors. Marshall was very responsive when I needed to reach him and helped me through a stressful time. The entire team was a pleasure to work with and I couldn't be happier with the outcome.
Excellent customer service! The crew was speedy and thorough and everything held until I had the new roof put on in June. I opted for composite in dark grey and it looks fantastic. The crew worked efficiently and did an awesome job. My roof is complicated, with a variety of pitches and trim that required attention to detail and careful work. I'm really pleased with how it turned out.
I've gotten lots of compliments from neighbors. Marshall was very responsive when I needed to reach him and helped me through a stressful time. The entire team was a pleasure to work with and I couldn't be happier with the outcome.
Tiffany Miller
Apr 04, 2019
We gathered several bids before choosing Heritage Roofing. While they were not the lowest bid, we felt that we would be gaining something much more important than saving a few bucks: a trustworthy company that will provide us with top-notch customer service and an amazing new roof. Marshall was amazing from beginning to end. He made us feel very comfortable during the entire process and always went above and beyond to make himself available (even our dog loved him!).
The quote was easy to understand and there were no hidden costs. All of the roofers were polite and got the job done quickly and efficiently. We love supporting family-run businesses like Heritage and that's exactly what you will get when you choose them: treated just like family!
The quote was easy to understand and there were no hidden costs. All of the roofers were polite and got the job done quickly and efficiently. We love supporting family-run businesses like Heritage and that's exactly what you will get when you choose them: treated just like family!
Tiffany Bruns
Aug 27, 2018
Marshall and his crew made my "new roofing" experience an effortless one. It was all about me. They made sure I knew exactly what to expect and had my best interest involved. They never cut corners, but did extra for the situation to achieve a beautiful finished product. They also made it easy for my insurance adjuster. Great communication here. Fast and speedy as well. I really appreciate all their hard work. I had no problem giving them 5 stars. Thanks guys!
Vicki D.
Jun 14, 2018
In this day and age rarely does a contractor meet your expectations. Heritage Roofing did that and much, much more from start to finish! After contacting Marshall Huff, he explained the process of filing an insurance claim and was here every step of the way. What a great relief to have his expertise to guide us through this entire project and only a phone call away.
The roofing crew was very professional, courteous and cleaned our yard every day before leaving. There were no hidden costs and our roof was completed ahead of schedule. We love the GAF Lifetime warranty and our new roof is the envy of the neighborhood! Thanks Heritage!
The roofing crew was very professional, courteous and cleaned our yard every day before leaving. There were no hidden costs and our roof was completed ahead of schedule. We love the GAF Lifetime warranty and our new roof is the envy of the neighborhood! Thanks Heritage!
Chloe L.
May 23, 2018
I cannot recommend a business more or have been better satisfied with my experience with Heritage Roofing and Construction! Marshall was my contact guy, he responded quickly to all of my questions. I sell real estate and the seller of a house I had listed needed some structural beams to be addressed as well as a roof. I was told it would take 4 days, they finished in two.
They stared earlier than the original date given, and the final price came in under the quoted bid in the contract. Marshall saved my client a few thousand dollars! Most contractors would not have given the money off especially after a contract was signed! Typically contractors take longer than quoted. Heritage is honest and conducts their business with ethics which is so uncommon in today's world.
I will use them on any job I have a house that needs it, will highly recommend to my colleagues, use on anything that may need to be done on my house, my family, and friends. My sincerest gratitude extended to Marshall and the wonderful people who work, run, and own Heritage!
They stared earlier than the original date given, and the final price came in under the quoted bid in the contract. Marshall saved my client a few thousand dollars! Most contractors would not have given the money off especially after a contract was signed! Typically contractors take longer than quoted. Heritage is honest and conducts their business with ethics which is so uncommon in today's world.
I will use them on any job I have a house that needs it, will highly recommend to my colleagues, use on anything that may need to be done on my house, my family, and friends. My sincerest gratitude extended to Marshall and the wonderful people who work, run, and own Heritage!
David Day
Feb 28, 2018
I called Heritage Roofing due to a significant leak in my back bedroom. Within a few hours the Sales Manager Marshall Huff came out to give me a detailed estimate to fix the roof. After agreeing to a reasonable cost Heritage was able to come out the next week and replace my roof with a high quality product. I am grateful for their timeliness and professionalism and would highly recommend them to anyone that is in the market for a new roof!
Hilary Shaffer
Nov 19, 2017
C. H.
Jul 20, 2017
Permit got pulled after roof was completed. They told me it would be no issue to pass as they would take pictures then pull permit and send the pictures to pass roof deck inspection, long story short, they lied, a couple weeks later they had to come out and do a spot inspection with the building inspector and pull shingles off so inspector can see ice shield and do deck inspection that way.
Good product as far as the shingles, good price for the work done but what a joke. If youre a business building codes and permit procedures need to be followed properly. Not satisfied with the company itself. But 100% happy with the roofers, they reroofed the whole house in one day.
Good product as far as the shingles, good price for the work done but what a joke. If youre a business building codes and permit procedures need to be followed properly. Not satisfied with the company itself. But 100% happy with the roofers, they reroofed the whole house in one day.
M. F.
Sep 21, 2016
Heritage Roofing gets the best possible review from me. We were given a detailed estimate and no advance payment was requested. The crew worked hard, expertly and efficiently, and every care was taken to not damage gardens and lawn. Clean-up was done at the end of every work day, and questions were answered politely and to our satisfaction.
Dan Bailey
Aug 16, 2016
Stephanie
Jan 14, 2016
Heritage Roofing was a very good choice for my roof replacement. Owner came to the house to do an accurate estimate. He was very professional. Roofing materials are high quality and matches the siding beautifully. Workers were polite and worked through a very rainy day. They cleaned up all debris from tear off and new roofing leaving everything cleaned up both days that they were here.
Austin Damon
Nov 16, 2015
Dave Dunlap
Aug 09, 2015
After a windstorm Heritage was the only Co. that responded to our calls. They were great to deal with. There crews were very professional and great to deal with. We are very satisfied how they worked with us and insurance co. Ted made the whole process very easy on our side. We are very pleased with the end results and would recommend Heritage to anyone.