HyBar Windows & Doors

I scheduled an appt for AN ESTIMATE to see what work would be needed to fix my sliding glass door. The scheduler kept saying "when they come out to FIX the door".I kept correcting her, saying I did not want any work done. We are older folks on fixed income, so I will be getting estimates. I felt pressured the whole time. So their tech came out, told me we only needed new rollers, which would cost $229.

When I said I would call back if I wanted to schedule the work, tech (Jordan) said I would need to pay $129 for his inspection fee TODAY. I swore I never heard about that before, and Jordan rudely said that all information is read off a card and therefore I definitely WAS APPRISED of the inspection fee.(I'll bet she read over that part REALLY FAST cause I'm a pretty good listener.).Jordan said the inspection fee would be waived if they took the job. (well, hey!.

I made it CLEAR, on the phone and in person, that I needed ESTIMATES, and next thing I know I'm locked into a job OR ELSE, I'M OUT $129. That felt like a sleazy business practice to me, so I said I would call back. When I called back today to go ahead and schedule the work, , the woman I spoke to said "yes, the inspection fee would be waived, however I would NOW have to pay a 50% deposit first, ".I asked, 'why is that?', and she rudely stated because they would want to be sure they were going to be paid!.I said something about never recommending them to anyone else ( and offered her my credit card), but she said she would NOT send out her tech.

I think I hung up on her, but you can always get a full transcript of your call because they remind you over and over again that your call is being recorded. I may be a senior citizen, but I'm pretty sure that is not the way to do business!. MY RECOMMENDATION : DO NOT DO BUSINESS WITH THIS COMPANY!,

We used Hy-Bar to repair our sliding glass door and replace the weather stripping on our front door. The technicians were very professional and completed both jobs effectively and efficiently. I highly recommend them.

We called Hybar for replacing our back door threshold. Technician Jordan came out & took measurements of all parts needed. Upon their receipt of parts he came back out and replaced the threshold, weather strip, and even adjusted the door for perfect fit. He was a highly skilled technician did a meticulous job. Very professional and we are very satisfied with his job.

So professional and fair priced. My new window is perfect. I only needed one window replaced and Hy-bar was the only company that would help me! Other companies wouldn't take the job because it was only 1 window replacement. Thank you Hy-bar for your help!

HY-BAR was the 2nd window company that we contacted. Lucky for us the 1st company didn't follow through on the quote to replace our slider. The tech that came out said we needed to replace it. HY-BAR saved my $1000's! The HY-BAR tech was more than happy to replace our rollers and fix the lock. He was kind, on time and very professional. Great service. Great price. I would absolutely recommend HY-BAR.

We called Hy-bar to replace 3 custom windows over our French doors. The tech came out and measured, then it was time for installation and tech noticed the grids were incorrect, and had them corrected! Hy-bar called me to explain delay, and they installed them the next day. Installation was flawless, this guy was awesome! He was professional. Clean. And proud of his work! I highly recommend this company! Customer service kept me informed all the way! Good job Hy-bar.

Sooo happy with the speed and quality of the work. The installer Marlon L. was so nice and very professional. He answered all my questions and offered some tips too! I will recommend Hy-Bar to anyone needing window repair/replacement.

Our fire door going into the garage from inside the home was giving us issues so we needed someone to come out and quote us on a new door. Initially I found companies that repaired every single type of door except fire doors. After calling multiple sliding door, garage door and even some window companies one guy recommended Hy-Bar. I called, they answered promptly, gave me an estimated replacement door cost and they were able to get someone out the following morning. Marlon Lopez was the best!

He communicated the time of arrival asap and he was actually able to fix the door! He was extremely knowledgeable, professional and took the time to fix the issue which in turn saved us money and time. Thank you Marlon!

I don't know yet how good this company is. I bought my doors and windows in Aug 2021, they didn't come in until Feb 2021. I have a background in construction. If something didn't look right to me the installers gave me good reason why it was alright. Doors didn't open easily. Instalation was sloppy with unnecessary drywall removed with unnecessary added work to my drywaller.

There was also disregard for my personal property buy the installers. I had my sells rep come out to check the installers work. He agreed that some of the Instalation was incorrect. I do understand that covid is making it difficult to keep workers and get product. I'm still waiting to see what the completed project will look like and how much responsibility the company will take regarding their employees disregard to my property.

I will say the installers were nice. I will be willing to update my review to a 4 if the end job is done right and the company takes some responsibility for the damages they caused to my property. I paid $60,000 for my doors and windows the damage to my property is under $500

I needed a small fix to the passive dual front door to get it to open as it was jammed. I wasn't able to open it anymore making it difficult to move large things in and out. After a web search I decided to try Hy-Bar because they listed ability to handle residential needs whereas most companies only handled commercial spaces and industrial garage doors.

They scheduled a technician to come out, but his truck broke down. They were quick to contact me and assure another tech team would make it out that day as long as I had the time. They were able to quickly diagnose problem, fix quickly (within 15 minutes) without any need to order parts and prolong situation. Truly helps to have door operative again.

I saw their ad for door weatherization in the home mag and thought I'm not even going to shop around I'm just going to hire them. I called and left a message, couple business days go by, no return call. So I sent an email with my address and how many doors I need and "please call to schedule" and still NOTHING. Guess they don't need the business, wasted a week waiting for them to get back to me, F this place.

#1 reason for a company to get my business: 1. Customer service. Hy bar has Zero customer service and in all honesty shouldnt be in any business that has direct business with the public. Left numerous phone messages for a estimate on 27 double hung windows for my business. Had a budget of 35k and not 1 return phone call. Look at all the other 1 stars given by potential customers here on Yelp and ask yourself if you really need a low bar company?

Sliding door fixed and a window installed Fast, friendly service. John was courteous, professional, and did a quality job!

Very happy with our results from Monet who took our call. She was warm, welcoming and accommodated a same day service appointment. Jordan called prior to arrival was very friendly and did everything he could to fix our window issue. We are very happy with the outcome. Please do not hesitate to contact this company if you have a door or window problem.

I contacted the company several times over a period of one week. Used chat and left voice mails at the reception, sales and service department. No one bothered to call me back after one week. The only one who responded is the person behind the chat but all that she does is forward the request without any result. If this is the way the company communicates with a potential new customer then all faith is gone in them.

If I could give them minus stars I would! BUYERS BEWARE! This is the most UNETHICAL, DISHONEST and UNPROFESSIONAL company! Read their proposal very carefully before you sign on the dotted line as your signature on the proposal becomes a binding contract! Look at the smallest print at the bottom of the proposal you literally need magnifying glass. although not illegal but very deceiving!

After making a commitment with them the communication literally cease to exist no return phone calls, emails, or text messages. When you finally get a hold of someone and complain you can be sure it's going to go nowhere as this is a family owned business and they all are related to one another from the owner to the service manager, sales people, installers, receptionist, office staff and office manager. Service and quality of workmanship is even WORSE! I DEFINITELY do not recommend!

We have given them $5000 in April and we still do not have the door installed. My wife left messages and they have not returned our call. We do not even have any updates for the installation. Very disappointed.

The service was great from beginning to end. I had my sliding glass doors serviced and amazed how much better they are now. Thank you!

We have been suffering with our glass sliding door not working well at all for way too many years. Finally I called high bar and in no time they had it fixed and it moves with the finger. It is better than it's ever been since we moved into this house. Thank you high bar for fixing our glass sliding door. You guys were exceptionally nice too

We recently had a very large patio door installed by Hy-Bar. The entire process from the initial consultation and coordinating with the office, to the installation was wonderful. The entire staff are true professionals. They charge fair prices and their work and customer service are beyond excellent. Thank you to the whole team; Zander, Sandra, Joey, Skylar, and Dan (Utah), for making this amazing addition to our home. Don't believe the competition, Hy-Bar is the best in the valley!

They were very professional and efficient with fair pricing. I will definitely use their services again for window replacement.

John was amazing. He definitely knows what he is doing. I am very happy with the work I had done. Saved me from replacing some doors. Would recommend!

Sad. I had someone come out to my residence to give me an estimate on a job that would be well over 25,000 dollars. I called in on 3 occasions and also reached out via online chat. Every phone call relayed bid was coming today. I said no worries just let me know what's going on. Two months later, no response. Clearly there's no way in the world I'm going with this company. Can't even imagine what would occur if you signed a contract.

Great service ALL around. Five star employees. They did a fantastic job on my terrace door. It's like day one now. Works like a dream and aligned all around. I would call this company from the start. No regrets. Thank you! Janis

Very helpful, professional and reasonably priced. They were very responsive considering our position of needing to make repairs quickly in order to close escrow. Work was completed earlier than expected and on budget. I have and will continue to recommend their services!

We have had Marlon out twice to service our business front door. Our building is super old and our front door has never opened/locked right and this was aggravated further after our front shop was boarded up last summer. Marlon fixed the door so customers can easily come in and out with no more embarrassing wrestling with it! He also installed some sweeps and replaced the fur trims for us so we can keep the downtown outside trash OUTSIDE! Marlon himself was wonderful to work with, explained everything well and generally has a really comforting demeanor. We are so thankful!

They were terrific; ontime, called before they came to say they were on their way, very polite and definitely knew what they were doing. I contacted them because I knew that they could either repair or replace a multipoint locking system in a door which now was not working at all. Handle not operational. Adhir, the technician was excellent. He knew exactly what was wrong and focused on trying to do the repair. Completed repair.

I had him also check other doors as well and do lubrication which is important. Pricing was very fair. I had used them in the past to repair a sliding door lock and they were excellent then as well. Thank you especially to Adhir.

Very happy with our Hy-Bar experience! Their tech Jordan was friendly, professional and knowledgeable. He came to our home and evaluated our sliding door issue and gave a recommendation on how to fix the issue which involved replacing our slider rollers with smaller ones to help with the sliding issue. We consulted two other glass companies who suggested completely replacing our door which would have cost $2000-$3000.

We trusted Jordan and went with the smaller rollers and the issue has been resolved! Our over-sized slider moves with no more grinding. We also had a pleasant experience with Hy-Bar customer service during the process. Everyone was helpful and friendly. We highly recommend this company!

I cannot say enough about this company. I love that it is family owned and operated. "John" came to my home and repaired my sliding glass door with ease. He was professional, friendly and completed the job in no time. I was given a free estimate over the phone and that was the exact price I paid. I called a competitor who scheduled an appointment and never showed up. Hy-Bar?

I scheduled the appointment and they were not only on time but early! If I ever need service on my windows or doors, I am definitely calling Hy-Bar. Thank you for your exceptional service.

Excellent service, leaves work area clean, true professionals. Arrives on time (or sooner) with COVID mask. Their customer service is friendly and helpful. Jeff gave me a quote on the work requested and that's exactly what I paid. The glass arrived a few days earlier than expected. On the first visit Marlon performed the sliding glass door repair for us.

It was difficult to move the door before, and now I can open it with my little finger. For the second visit Marlon and Jordan replaced the glass in our sliding glass door. The glass looks great, the area was left nice and clean. With all of the window companies out there, it's great to know one I can trust to do superior work at a reasonable price.

I would give them 0 stars if I could. The company sent a salesman out to give me a quote on a new patio sliding door or on a repair. I asked the salesman how much a new door would cost and he said around $1500.00. When I received the actual written quote the price became $3251.00. I immediately called the salesman and left a message on his cell phone.

Much to my surprise, after 2 days, he never returned my call. On the 3rd day I called the office to find out why I did not receive a call back from the salesman and they told me that he had to go out of town for a family emergency. I questioned the person on the phone why the quote was so high and she had no explanation. I then asked how much a repair would cost and she said that someone would call me back in 2 days to give me a price.

It is now 4 days later and no phone call. To sum it up, it is now 6 days since the salesman arrived at my house and I still have not received a phone call from either the salesman or the company. Very bad customer service! Marty F.

Excellent service! They are prompt, professional, super kind and neat & safe. The rollers on our sliding glass door were stiff and barely worked anymore and they fixed it in less than a half hour, our door slides better than we remember. Thank you John & Adhir! You guys are awesome!

Flawless from scheduling to service. Marlon was professional, friendly, knowledgeable and clean. Our sliding glass door required a very strong heave to open. Marlon approached and completed the job skillfully. The low price I was quoted was the low price I paid. Now our door opens with ease. I highly recommend Hy-Bar and will use them again as needed.

Hy-Bar sent a tech to our home within 24 hours to see why our front door and the fire door between the house and garage were sticky and hanging slightly askew. The installer, Jordan, was friendly and knowledgeable and was able to fix both doors by replacing the short screws in the frame with a long screw. Now, our fire door closes on its own (as code requires) and the front door opens smoothly. He also put in weatherstripping. We are so pleased with getting this done and done right!

Hy-Bar Windows & Doors sent a technician within 24 hours to fix a vintage sliding glass door prior to a real estate closing. The technician knew about the Charlie Bar, and that the lock knob had to be twisted to the right and down in position. He also lubricated and cleaned the metal door slide pieces. The fee was extremely reasonable too, and the technician was friendly and professional.

I cannot emphasize enough that Hy-Bar responded by offering to send the next technician with the fastest time slot, and with the special skill to fix the type of door(s) beyond the skill set of other so-called door repair technicians. So lucky and happy to have located Hy-Bar. Other companies couldn't send someone fast enough or skilled enough, but Hy-Bar did the job!

Marlon Lopez was the technician who fixed my 8 patio slider door. The wheels likely had turned square and it took about 75 pounds of pressure to close. He replaced the wheels and fixed the track as good as possible and the door now slides like it's almost new. I'm very please with their work and it was worth the $219.

We recently needed to replace a window because of condensation, as well as a few other window issues. We went with HyBar and glad we did. Their service rep Marlon was excellent. I was impressed because he did not try to talk me into fixing anything that was unnecessary. The delivery and installation was also excellent. Our home was well cared for and he left things exactly as they were once done.

Also there was no exterior damage to anything. Well as you see we were happy with HyBar amd their rep. I now know who to go to for future window repairs. Thank you Debbie Khoshaba Maddi

Rating I can't even give them a rating worst people they are thieves and robbers they make you sign an agreement knowing that they do horrible horrible service they cheated me out of $238 they broke off a spring hinge and now I have my door off my hinges getting it repaired by someone else don't ever sign a receipt from Hybar that's what they do I'm cursing them their business their workers and everything about them and I hope they shut down real soon.

Feeling Ripped off I needed an emergency door boarding-up and door replacement. I understand businesses have many customers and commitments, but it took 3 days to send someone to get there and although I asked for a means for the wood to be opened, it was just screwed in place and cost a hefty amount. Also, they took a large fee to plan a replacement, and although the very pleasant receptionist said she would have the service manager call me to discuss the door replacement on three occasions, no one ever called.

Hy-Bar was recommended to me by my contractor to fix my Anderson Sliding Doors. I was very pleased with their work. They quoted me a price over the phone and were prompt to show up on the scheduled day and time. The technician knew doors that's for sure. He immediately was able to tackle my doors issues and they are like new now.

Hy-Bar is of the highest quality installation and product you can find in Vegas. I have lived here 30+ years and have found them to be outstanding. Our latest remodel involved a very simple yet complicated job of replacing french doors with a cascading 20' glass wall. Turned out fabulous. This would not have happened without the expertise of Hy-Bar.

We started off just wanting to replace a large french door in our great room, and we ended up with an awesome feature to our home that takes your breath away. From simple to complex projects Hy-Bar is your contractor of choice. Note, my name is Matt Klabacka and I have lived in Vegas since 1980, attended UNLV on a golf scholarship and have lived in the same home for 26 years.

This sounds like a commercial for Hy-Bar; however, this is hand typed by me on my macbook air and it is a sincere testimonial of a quality business that serves our community. GO HY-BAR!

HyBar was great! Called 30 minutes before they came so I could come home from work. Very professional, nice service guy. He cleaned the windows when he was done too. I truly couldn't be happier with the service I got.

Honestly, Mike Stephens was the first straight-forward and honest salesperson I've dealt with in a while. He was very accessible and knowledgeable. This has been a pleasant experience for us.

I had all my windows and sliding glass doors replaced. They had to order them and the wait time was a little over a month. They kept me informed. Once they arrived the installation was scheduled. Troy (and his helper) were my installers and what a hard working pair. Of course it was extremely hot. They were on time and went right to work. They were here two and a half days.

I had Hybar come out and replace some glass in the front of my house for more energy efficient glass. I first called Hy-Bar thinking about replacing the windows in front of my house for the more energy efficient ones.

HyBar did a great job and I'm in love with my new windows and doors, especially my new hinged anderson patio door.