Colonial Remodeling

Our neighborhood had storm damage. Lots of companies came to our door to offer to look at our roof. We did not feel comfortable working with them. Then our next door neighbors recommended we speak with David Leckie from Colonial Remodeling. From the beginning we were comfortable with the process. Most of the companies wanted money instead of paying attention to our problems. David came and inspected our roof.

He talked to us about the issues. He did not guarantee it would be covered but made sure we understood what was wrong, what the process was, and what his role was. David sat down with me when I called the insurance company and was here when they came to inspect the roof. I feel like in every instance he went above and beyond! We felt like we were the only customers he had.

His customer service was excellent. He was available throughout the process to help us and never just passed us on to the next person. His dedication and support were amazing. We are so blessed we selected Colonial Remodeling. I have recommended them to friends and family. In this uncertain time David was safe when he met with us and I always felt that he not only respected our needs but our property as well. You can't go wrong working with this company. We had a fantastic experience. David is a superstar!

I would definitely recommend Colonial remodeling chaz Charles elliott the whole crew was awesome from start to finish they remodeled my whole house And side porch n my whole deck awesome job Services: Roof repair, Roof installation, Storm/wind damage roof repair, Gutter repair, Restoration, Installation, Roof inspection, Gutter installation, Remodelling

Francis Kang is both professional and personable. He was always available for questions. Service: Storm/wind damage roof repair

We had a awesome and smooth process. We didn't know what to expect or what to do with the storm damage. We got in contact with Frank from Colonial Remodeling and he walked and guided us all the way through the process and that's why it was very smooth thanks to him. He was very professional and very down to earth. He made time to come by when the adjuster was coming.

He ensure that we always knew what was going on and he answered all the questions. This was a first for my wife and I. we are extremely happy with our new roof and the quality of work. The installer of the roof were awesome and did a outstanding job. Frank promised we were going to be very happy and he keep his promise. He got the right people for the job. Outstanding job. If we have to do it again we are sure we will call Frank with Colonial Remodeling.

2nd review. 3 years ago I left a glowing review about Colonial. Chas Kubrick is AMAZING! They were professional, the construction team did a fabulous job and I think I only found 3 nails. I purchased the upgraded roof and upgrade to beautiful Hardie siding. Fast forward and I'm leaving a 1 star review. Why? Because they only warranty their work product for 2 years a little but important fact that must have been in the contract and I missed.

It certainly wasn't spoken. I recall reviewing the Hardie as well as the CertainTeed Roof warranties but nothing about a 2 year warranty from Colonial. Given that information would I have chosen a different company? Of course! I have 2 major problems, a leak inside of my sunroom as well as a problem with the siding which has destroyed a window and French door.

A technician came out for the door and explained the when the siding was installed on the deck, they failed to do the flashing. And well, you can see in results in the pictures. When contractors come to provide estimates without missing a beat, each says I shouldn't be having these problems after 4 years and that Colonial should repair. I explain the 2 year clause and they laugh. So, here we are, either file a claim with the roof and siding manufacturers, pay out of pocket OR file a claim with my insurance company. Each option sucks because I went with a company which doesn't provide an actual warranty for their work product. Don't be me, be better.

Francis Kang was outstandingly supportive and patient to ensure our satisfaction with your services. Francis met all of my many requests from the team to install my roof to working to get information for the insurance company regarding matching the siding. The siding is manufactured in Canada and not available in Virginia. Francis was a superstar!

They were very professional on the installation and clean up of installing new roof shingles on my main home and back workshop. Frank Kang who works for them and spearheaded the whole operation was by far the best contractor I have ever worked with. Very responsive and answered every question that I had or concerns. Never left me in the dark as other contractors have done in the past.

He is very thorough in his estimate and doesn't try to add hidden prices. Frank Kang called, texted and told emailed me to keep me updated. If I called and left a message he would get right back to me. Because of him we are having our other home roof replaced. He is honest and trustworthy along with Colonial Remodeling who are superior to other roofers. If you want a job done right and of good quality I urge you to pick them.

Mr Frank Kang is really awesome to work with. On the day my insurance company came to my home to review the damage to my roof, Mr Kang was there. He explained the entire process of the roof repair and how his company is able to complete a professional job. I had never heard of his company before but I can honestly say they are very professional. The company uses quality materials to complete their work.

The roofers were at my house earlier than I had expected and cleans up after themselves. Most companies could care less. Mr Kang, the roofers, and the men who installed the siding are knowledgeable and professional. I would use them again and highly recommend them.

Dear Sirs, We're writing to highlight the exemplary customer service of David Leckie. From the initial contact, he was very professional and accommodating. During our meeting he was very thorough, patient and knowledgeable. He willing discussed all the options and steps from signing the contract to final payment. What we appreciated most was everything played out just as he said it would!

There were no hidden surprises or amendments to the product or the cost. Being seniors, it is extremely important to find businesses that don't prey on customers and on whom we can trust to do a quality job for the price we agreed. We're elated to say that that was our experience with David and Colonial Remodeling, and for that we are eternally grateful. David volunteered to meet with the insurance adjuster in our absence for a family emergency, which we feel factored in the approval of the claim.

We couldn't let an opportunity pass to sing his praises! Keep up the great work! Hopefully we will never need another roof but if anyone else does, we will certainly recommend David and Colonial Remodeling! Sincerely, Ralph and Cheryl Jennings

Mr. Frank Kang was a pleasure to work with. He is very professional, knowledgeable and patient. He provided excellent customer service. We used this company to replace siding on our home that was damaged from hail storm. They did an excellent job replacing the siding on our home. I would recommend this company and request Frank Kang as your representative. He will get the job done.

Just installed a new roof with them. The rep assigned to us was Francis Kang. Francis is probably the best we ever worked with on any project. He is professional at project management and customer service. He met with us once at the beginning of the project and that was it! He took care of every aspect every step of the way. The next thing we know, we have a brand new roof installed and our house surroundings were cleaned like nothing ever took place at all.

He was also kind to immediately answer every call we made even if the calls were after hours. It's truly amazing to find people like Francis these days. Thank you sir for all you do! We know who to call for my next project :

Colonial Remodeling recently performed a roof replacement for us due to extensive hail damage. Our insurance company was exceptionally difficult to deal with in obtaining funding approval. These efforts included three inspections/assessments and numerous phone calls. Frank Kang's involvement and leadership was absolutely key in directly interfacing with our insurance company and obtaining funding approval.

His excellent communication/interpersonal skills and extensive knowledge of roofing enabled him to be successful. Without Frank's involvement I do not think funding approval would have been obtained. Frank was also very effective working with and, coordinating with the Colonial Remodeling back office team. They prepared cost estimates and successfully negotiated numerous items with the insurance company. Additionally, all aspects of the project were managed professionally and efficiently. The roof replacement was completed on time and on budget. I highly recommend Colonial Remodeling and, particularly Frank Kang to anyone considering a roof replacement!

Worked with Frank Kang and he was very fair and reasonable going over every detail of the job and associated costs. Hard to find an honest roofer nowadays, but Frank was straight with us and provided the dimensional quality roofing we wanted totally meeting/exceeding our expectations. We had our house and two sheds reroofed and they look great. I would recommend Colonial Remodeling to anyone!

I am always a bit skeptical when it comes to working with construction companies and contractors, but was very pleasantly surprised with the experience with Chas and Colonial Remodeling. They did an excellent job on replacing our new roof. They helped tremendously in working through the insurance company claims process. We have a fairly large house with a big roof and whole job took one day, start to finish.

They showed up around 7 am and 11 hours later by 6 pm the job was done including the cleanup which was impressive. I think I found 2 roof nails on the ground, that was it. I would unequivocally recommend them to anyone.

The representative was very excellent with customer service. Was very proper in responding. Excellent, excellent. I highly recommend him. Excellent service.

Colonial did a great job on the back of our house, can't wait until fall to do the front. The crew was great, answered questions.

This is my second time using Colonial Remodeling. I was happy both times, and I will use them again.

The project went very well from start to finish. Charles is a wonderful sales person and made the whole process from choosing.

Colonial Remodeling completed the job in a timely manner and did a great job.