Rated 4.43 / 5 from 14 reviews
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Great American Handyman Looking to improve your home and need a Handyman in Charlotte, North Carolina? We have been the Charlotte Handyman for decades. We provide handyman services for your home or office anywhere in the Charlotte vicinity. The Great American Handyman Difference! Great American Handyman is Charlotte's Handyman Service.

A locally owned and operated Family business based in Charlotte, North Carolina. We come to your home or office and provide written estimates on the work that you would like completed. New and repeat residential and corporate customers have been utilizing our remodeling and repair services for over 21 years.
Business details
  • Year established: 1990
  • Employees: 2
Services
Fences
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Need a fence? Charlotte homes look better with fences! We create outdoor living spaces with style. Custom-built fences on site for a great finished product and to fit your specific needs. Charlotte fences have been our business for years. We build fences with premium grade materials for a fence that lasts for years. Good fences do make for good neighbors.
Deck
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Want a deck to enjoy Charlotte weather year-round? We create outdoor living spaces with style. Custom-built decks, fences, spas and outdoor furniture to fit your specific needs. Wood decks, dock refacing and more! You need it, we build it!
Reviews (14)
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Brentan Kales
May 05, 2021
Nothing Great About Great American Handyman! If I could give 0 starts I would! On February 23 2017, I hired John Baile and his Company Great American Handyman, to install a white 6ft vinyl privacy fence on my property. As per his requirements, 60% of the total cost of the product and installation was to be paid upfront in order for the fence to be ordered through the manufacturer.

That included 60% of the product and a portion of labor and installation. Do not ever agree to this with Mr. Baile or hire him as it's one of his many tactics deceive you, take your money, and run. The following will give you an idea of the stress I've had to deal with and how this company should never been used by anyone! On February 24, 2017, a check was written to Mr. Baile who assured me that the fence would be ordered with a 2 week lead time for installation occurring the week of March 13, 2017.

He cashed the check same-day - go figure! After not hearing from Mr. Baile, I inquired as to the status of the fence of March 23, 2017. Note: This is a month after payment was made. Mr. Baile advised that he would follow-up with the fence company to determine the status of delivery for installation. I advised Mr. Baile that the fence would need to be installed as soon as the product was delivered.

He had already breached our agreement and I wanted the fence installed so I could move on and never deal with him again. The fence was delivered on my property on March 31, 2017. Mr. Baile committed to an installation date of April 1, 2017 however; was unable to make this commitment. He gave multiple excuses and never rescheduled the installation. Hence, the fence remains on my property.

From April 1, 2017 to April 15, 2017, Mr. Baile refused to provide a date for the installation. I consistently followed-up with him and he has refused to answer phone calls and has resorted to text messages in order to avoid direct conversation. His text messages are vague, promising he will get back me but never does. During this time, I provided Mr. Baile multiple options for the fence installation including hiring a contractor and even refunding my money and taking the product. Mr. Baile refused to commit to any decision and continued to provide assurance that the fence would be installed without a definitive timeframe.

The fence was never installed. I filed a Better Business Bureau complaint as no consumer should be subjected to these unfair and deceptive business tactics by Great American Handyman or Mr. Baile. Unfortunately, the Better Business Bureau doesn't do anything for the consumer as even if you refute his response, the case is closed and Mr. Baile setup a new business - same name - removing the complaints.

If you are reading this, trust me, DO NOT use this company. I will fight him in court for everything he has done to deceive me, breach our agreement, and steal money for work not completed. Also, this company has done business with Beth Wallace. I met her through my experience and the response to her complaint is a complete lie.
Luis Cadilla
Mar 06, 2021
Outstanding! John is the best. He does great quality work, pays attention to the detail, and is very personable. Very competitive pricing too. You won't find a better handyman contractor in the area. Very highly recommended. I certainly will use his services in the future.
Beth Wallace
Dec 26, 2020
State of NC File #18-CVD-0003 09 In the General Court of Justice District Court Division Filed 4.20.2018 Other customers reviews at BBB (F rating), Yelp, etc. Good luck - don't give away your money, you'll never get it back.
Bernice Wagner
May 11, 2020
I recently purchased a home and it needed a new deck. The guy from Great American Handyman came out and worked diligently with me to come up with a great idea. It took a couple of months to get everything finalized before construction could begin, but at no time were they pushy. The crew exceeded anything I could have imagined! The guys even helped me move my patio furniture back onto my new deck. My backyard went from being nice to beyond elegant! I absolutely LOVE my new deck. Hands down, I would recommend Great American Handyman to anyone.
Miriam Patton
May 10, 2020
After recent plumbing work, we were left with a jagged hole in our ceiling that needed to be repaired. We found glowing reviews of Great American Handyman work online and decided to give them a call. They were very easy to communicate with about the estimate and schedule. The work was fast, flawless and fairly-priced - and our ceiling literally looks better now than it did before it was cut open!

The guy explained everything he did and was also very meticulous about cleaning up the work area when he was done. We really can't recommend Great American Handyman highly enough and will definitely contact him for any future work we need (you should too)!
Allie Hannie
Feb 07, 2020
I was in desperate need for polycarbonate sheets and I am really very happy with the response of this company so I would suggest everyone give it a try and u won't regret, would suggest Great American Handyman to keep up the same response and same quality products to each and every one. Good job guys & Good luck!
Ruthanne Bess
Dec 02, 2019
We hired Great American Handyman for the construction of our new deck! They had great customer service and were very professional in answering our calls and getting back to us on any of our concerns. They started on time and finished ahead of schedule! The guys handled the sales aspect very well and you could tell that they had experience and were knowledgeable about the product.

The builders were also very polite and personable. They did an amazing job crafting our beautiful deck! Their work was swift and efficient and they too were very professional. All in all, we took a chance and were greatly rewarded. We would definitely recommend Great American Handyman for anyone who is looking to have a nice new addition to the outside of their home. Thanks, Guys!
Mair Nanni
Nov 29, 2019
We are so glad we decided to have Great American Handyman to rebuild our bathroom. The rebuild was completed according to the schedule without any hiccups. Everybody who showed up to our home was very kind professional and helped us understand exactly what was being done to the bathroom. Thank You guys.
Steph S.
Jan 26, 2019
Thank you Great American Handyman. When I was stuck with an emergency your team came out late to fix my leak. You will always be my first call from now on. I need a pile ofvsmall projects too like hanging chandeliers, TVs, blinds and paint.
Jay
Dec 13, 2017
Thanks again for the excellent work on our new fence. You're a real pro. Like I said before, your crew reminded me of an old craft guild - you as the master, Julio as the journeyman, and Sam as the apprentice. If anybody needs a reference, have them call me.
Cathy
Aug 31, 2016
Awesome handyman! On-time, great work ethic, fabulous price. John and his employee did a fantastic job getting our fence installed. They also fixed some minor issues in the house. They cleaned up everything and were done in one day. I've already recommended him to several friends who have already schedule work with him. We definitely be calling him again.
Melaine
Aug 12, 2016
I will never use anyone else! Mr. Baile and his crew are fair, honest and even better. RELIABLE!
Linda
Feb 01, 2016
Hey John - I'm so excited - the hall bathroom is a whole new place! You do great work!
Danna
Sep 04, 2015
John, Thanks very much for making the fence happen. My mom has told me several times how much she likes it and what a great job you did on it.