Water Damage

Informative & Honest My husband called and talked to Mark today. We had various questions around spraying to eliminate house smells, spray insulation and various other items. Mark was so informative, forthcoming with information and helpful. If we ever do have water damage (knock on wood), we are absolutely using this company. Thank you Mark!

Critical: Professionalism, Responsiveness I called them to make an appointment but they just promptly hung up on me. Not professional whatsoever! I have a lot of water damage in my basement but I will not be using their services. They didn't even bother to communicate with me. False advertising on their website. Not everyone is treated the same. What the heck?!

Amazing, amazing service! Hire this company! Mark is who you want to hire and trust. After the big snow melts and the basement floods ravaged Minneapolis, I called Mark after a Google search and got his voicemail. He texted me and said he would call right back and he did. What he then did was what you wish every person in the service sector would do: he told the truth!

He told me that everyone in the industry was swamped (pardon the pun), how insurance wasn't goi g to cover it, and how the big firms would do their most expensive work saying that the insurance would pay, but then I'd get the bill. Not only that, he said the backlog of work would delay anything for at least a week but how I could do it all myself (well, the mitigation).

I'm not terribly handy, but his instructions were perfect: I spent about $500 at Home Depot, incl. a week of fan rental, and got it done with friends in a few hours. His guidance save me thousands of dollars. Whenever I really need his help, he will undoubtedly be my first and only call.

Dishwasher flooded into our finished basement and we needed water removal on a Saturday evening. Mark was able to get someone out within an hour and start the drying process. Once the water was gone, we worked with Mark and our insurance adjuster to restore our kitchen flooring and the basement ceiling quickly. I would certainly recommend Water Damage Minneapolis to friends, family, and even strangers!

Top class. Mark and his team responded immediately. They assessed my unique situation. Mark offered the correct solution without any attempt to overcharge or oversell. Every explanation was clear and easy to understand. Every service was high quality. I will always recommend these guys to my closest friends and family.

Tremendous experience! Mark and his team are fantastic - they arrived within 1-1.5 hours of my frantic call and were a very calming presence in what was otherwise a chaotic experience for me. Mark made me feel very comfortable asking questions (I asked a LOT), never making me feel rushed or dumb. His team operated very much the same - Igor came out to cut into my ceilings and wall and was very thorough, clean, and efficient.

The price came in exactly as Mark quoted (actually, $100 under:)) - and the results were better than I had initially expected. Mark and his team were very easy to communicate with - they did what they said they'd do, when they said they'd do it. I have saved their number and will be calling them for any and all events in the future - and will happily refer them any day. Easy 5 stars!

Had a sprinkler head go off in our apartment building. Water Damage Minneapolis came out and assessed damages, met with our insurance company and took care of all of our repairs. Has been great to deal with.

In the summer of 2015, my sump pump backed up causing my entire basement to flood with a few inches of standing water. I called Water Damage Minneapolis and within an hour, someone was at my home. I was in a panic as nothing like this had ever happened in our home and I had no idea what to do or what to expect. Mark Mason was a very calming presence and talked me down and then went to work with his crew to find the source of the flood.

He walked me through what I needed to do, he worked with my insurance company and assured me that everything would be ok. Through the demo, it was discovered that the backup had been going on for a while and my basement had a lot of mold that I was completely unaware of. His crew worked hard to dry my basement out, rid my basement of any potential mold hazards and created a blank slate for me to rebuild my basement.

I couldn't be more pleased with the customer service I received, the outcome of the project and was even educated on a lot about water damage and restoration. Mark and his team did a phenomenal job! I would absolutely recommend this company to my friends and family. Thanks Water Damage Minneapolis!

I had a tree fall on the roof. They came out within hours to shore up the leak. I was saved and am so thankful that I found someone who knows what they're doing and understands the importance of being prompt and dependable.

I had a pipe break underneath my sink in my kitchen, my entire kitchen was flooded. Called Water Damage Minneapolis. They came out fixed the pipes and even cleaned up the mess. They were very professional and was out here quickly.

We had a water leak in our bathroom and they came out instantly. Took care of the leak and repaired all the damage. I would highly recommend them for any job.

Awesome team! Dishwasher flooded and needed service fast! The guys arrived within one hour and dried it out. Thank you so much!

Had a broken pipe and Water Damage Minneapolis came out promptly and took care of everything from start to finish, even the rebuild process went smoothly. Easy to work with.

I had a tree fall on the roof. They came out within hours to shore up the leak. I was saved and am so thankful that I found someone who knows what they're doing and understands the importance of being prompt and dependable. Top mark's!

I had a pipe break underneath my sink in my kitchen, my entire kitchen was flooded. Called Water Damage Minneapolis. They came out fixed the pipes and even cleaned up the mess. They were very professional and was out here quickly.