Outdoors Unlimited

One of he worst outfits I have ever dealt with. No communication. No desire to get the job done. Acted like I was a nuisance for simply wanting to know where we stood time wise to get the project started.[ after putting 12k down 10 months earlier.]Apparently we were too much to handle, so they[Lou] cancelled the whole project, refunded our deposit and ended up wasting a huge amount of our time. Stay away from these guys.

Crew did a great job, especially for a first time service on my property.

Todd Came out to our house to assess grading and water in our basement. He referred us to check for clogs in a below ground pipe before going into a yard grading project. Appreciated the honesty and will absolutely use them if I end up needing to work done. It would have been very easy to just get the project going, but they took an approach that they thought was best for us.

I highly recommend using this company. Beyond great results all for a good price. The owner was easy to work with. I will being using Outdoors Unlimited in the future.

My husband and I had a great experience with Outdoors Unlimited and would highly recommend them! Lou was very responsive throughout the whole process and the final project turned out incredible!

Todd visited twice after rescheduling twice. He gave an estimate for the work( lawn install) on the 2 visit and asked if I wanted to sign the contract or sleep on it. I choose to discuss with my husband. We decided to have ground cover on the front yard banks and lawn install in the backyard. Discussed this on phone with Todd. He said he'd get back to me with estimate by the end of the week. A week later I left a VM message, no response. My neighbor had the same experience with this company. Should have listened to her.

The workers did not put down plywood before they drive their equipment resulting in drive way damage in our condo driveway. I await their repair of the druveway! The workers were lpolite and referred me to their boss.

We chose Outdoors Unlimited because we wanted one service to do everything (soil, seed, bushes, tree, stone, patio, bury downspouts, and add a fence), which was 30K worth of landscaping. I believe the person we worked with was Todd. The reason why I am giving 3 stars is because of his terrible customer service. He lied to us soooooo many times. He strung us along for months.

He constantly told us, "I'll call you tomorrow"."I'll call you Friday."."I'll call you Monday.". He NEVER called us. We had to call him to check in because the time that he told us he would call would come and go. We hounded him for months. Who knew it would be so hard to give your money away!?! It took months to get a quote. All of the work was good/satisfactory.

They did hit a gas line during the work, so we had to have our gas emergently shut off, but Outdoors Unlimited paid that bill. The only time that he was prompt on calling us was when he wanted to be paid. He should be fired. TERRIBLE customer service!

Excellent workmanship, fair quote, would definitely use again. They built a retaining wall, dug for drywells, took away tons of clay, replaced a section of sidewalk, brought in topsoil and rock edged and seeded. Scope needed to increase when we learned work done by another company last year had not been done as expected (now I know why the sod did so poorly and why so much died, there was no topsoil). Todd was more than fair on time and material and we couldn't be happier.

What I like about Outdoors Unlimited: Todd Robinette's, the proprietor, workers are efficient, polite, and always clean up after their work. Todd uses email, which is something I insist on when dealing with tradesman and other contractors. Strong customer service involves two way communications.

Installed a paver patio and pergola. |Did a solid job overall. I liked Todd-very affable and takes a a lot of pride in his work |.Very satisfied with the project overall.

Workers are efficient, polite, and always clean up after their work. Outdoors Unlimited is reliable; they deliver what they say they will deliver. Even though out landscaping business is modest, Todd treats us like a VIP customer

I hired Outdoors Unlimited, to create a paver patio patio and garden area for me. It turned out fabulous, they were very fair in their quote, they completed the job in a great workmanship manner. Cleaned up after each day and it turned out fabulous. Would hire them again for any landscape job I would need.

I hired Outdoors Unlimited, to create a paver patio patio and garden area for me. It turned out fabulous, they were very fair in their quote, they completed the job in a great workmanship manner. Cleaned up after each day and it turned out fabulous.