Rated 4.8 / 5 from 15 reviews
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Custom Cooling & Heating Custom Cooling & Heating, INC located in Lincoln, Nebraska has been in business since 1982. With over 50 years of experience, we have the professional skills to help you will all of your heating and cooling needs. Our professionally trained staff can provide you with system analysis, design and installation.

Our company is large enough to offer you timely service, and small enough to give you the personal service you deserve. We have a full sheet metal fabrication shop and our staff is available to give the attention to detail your project needs.
Business details
  • Year established: 1982
Services
Indoor Air Quality
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Installed by Custom Cooling in your central heating and cooling system, TrueCLEAN cleans the air going through your ductwork and pushes the cleaner air out to all rooms in your home. In addition to phenomenally effective air cleaning, TrueClean unites are quite, out of the way, and easy to maintain.
Reviews (15)
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Lisa Betts
Jan 29, 2022
On New Year's Day, in a snowstorm, they were here in 20 minutes to fix our furnace so we had heat. This company has earned my future business for sure! Thank you to Ross for his quick, professional, and efficient response! Service:Heating system repair
Jennifer Patire
Dec 20, 2021
I've had to use this company more than once since I'm a renter. they are horrible at follow up phone calls and appointments and very rarely show up on time for appointments. In addition I've had to wait 2+ weeks for a part both times I've needed one AND I'M THE ONE that had to call back and ask for an update. These were both during the winter and one was a simple thermostat replacement. I would not use this company if it were my choice. Only two stars because they did eventually "do the work".
Curtis Oie
Jul 28, 2021
Custom Cooling & Heating did an excellent job replacing our furnace and A/C. The installers were professional, fast, and friendly. The price was excellent. Thank you Custom! Services:Heating system installation, Install AC, Install thermostat
Richard W.
Jul 22, 2021
Just had a new Heating & Air Conditioning system installed. A Tempstar Smart comfort 96VTN 2 stage furnace and a Tempstar Smart comfort TCA7 Air Conditioner. I can already tell the new system is quieter than my 18 year old system. I was also impressed with the professionalism and efficiency of the installation crew. I am sure this system will service me well for many years.
Theresa King
Jul 13, 2021
They came out and looked over what units I had, old ones of course, told me what needed to be done, what should be done. After inspection of the old units they emailed bids on 4 different levels of comfort and the costs. They let me choose what I wanted, set up the appointment for ducts to be cleaned. The cost was exactly what they estimated. Very professional job. Very pleased with the way the AC now performs. I would definitely refer anyone to them.
Jan Land
Jul 08, 2021
I am extremely happy with my new furnace & air-Conditioner. Customer service from initial contact through estimate & installation was very professional and efficient. Service:Heating system installation
Skylar Galloway
Jun 19, 2021
Had a very good experience with Custom Cooling & Heating Inc. We were able to easily make contact with the individuals at Custom who were able to send someone over quickly to resolve our A/C issue and answer all of our questions. Really appreciate the customer service. Service:A/C system repair
Michael Kitt
May 11, 2019
Custom Cooling and Heating switched out my old AC unit and indoor coils a few days ago. They also ran new lines. The service was exceptional. The technicians were on time, professional and cleaned up the site. I could not have asked for better service from the very start of requesting a bid. Everyone I dealt with at Custom Cooling and heating were knowledgeable and polite. I would recommend Custom Cooling and Heating to anyone looking for HVAC service.
Jared McPike
Apr 22, 2019
Brad and his team did a perfect job replacing our heat pump. He gave us a repair option and then multiple replacement options. He also recommended switching from a heat pump to a conventional air conditioner. This was less expensive then going with a new heat pump and should give me less repairs down the road. I really appreciated all the options and the great advice.

The technicians were in and out in one day and cleaned everything up and left my place better then they found it. Couldn't ask for a better experience from the beginning to the end!
Pamela Rowland
Apr 19, 2019
I have used the service of Custom Cooling & Heating for 13 years. Last week when the temperatures reached between 83 & 94 degrees, I discovered my air conditioning unit was not working. The same day, Custom determined I needed a new unit, in less than a week, I had a new unit. This company cares for their customers. I would recommend them to anyone! Thank you guys, your the best!
Mona Whitlake
Feb 21, 2016
Our heat pump failed after less than 5 years and Custom Heating and Cooling did the repairs. Knowledgeable and efficient. Tempstar covered the repairs with a no hassle guarantee. Great product! Wonderful service!
Adam Flaugh
Feb 15, 2016
I would recommend Custom Cooling & Heating to anyone because of their outstanding service. They went above and beyond to do the job right and make sure I was satisfied. Best customer service I've received in a long time.
Darion Miller
Oct 20, 2015
They came out for a service call at the end of September and advised that if there was an issue with the cooling element, the parts would be taken care of. About 2 weeks later, we lost cold air again and they came out the next day.
Reginald Bosn
Dec 11, 2014
Custom did a fantastic job on my new home heating and air conditioning system. They were very upfront and honest with all of their pricing on my new system. Their technicians who installed my system were courteous and handled themselves professionally all the way through the project.
Reginald Bosn
Dec 02, 2014
Custom did a fantastic job on my new home heating and air conditioning system. They were very upfront and honest with all of their pricing on my new system. Their technicians who installed my system were courteous and handled themselves professionally all the way through the project. I would definitely recommend them to any of my friends and family looking for a new furnace, air conditioner or Geo-thermal heat-pump system!