Rated 4.88 / 5 from 16 reviews
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Tipton Builders After more than three decades of building in-ground gunite and vinyl-lined pools, founder and company president Ben Tipton is confident that customers call Tipton Builders, Inc., when quality and integrity are more important than price and When Only the Best Will Do, as the company's motto states. A large part of the company's success is attributed to its long-term employees who take enormous pride in the pools they have built.

This also applies to the service department, which offers routine cleanings, seasonal openings and closings, and repair and renovation of older swimming pools.
Business details
  • Year established: 1974
  • Employees: 20
Services
Maintenance
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We provide weekly, monthly and even custom maintenance programs to care for your pool while you are on vacation or away on business.
Reviews (16)
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Scott Rader
Oct 28, 2021
Had them come to pull up a spot where the Vinyl lining had sagged. They went around the whole pool fixing multiple spots we hadn't mentioned, as the man said, "so you won't have to call us back soon". In and out in no time, great work. Only wish they'd been available for the initial re-lining/plumbing job, but the fact that they were already booked for big jobs for the year says something. We'll only be calling them for any future work.
Ron Haynes
Jun 27, 2021
Staff was very helpful and super friendly. They went out of their way to give me alternatives to fix my problem. I highly recommend this company!
Kristi Mallicote
May 24, 2021
These people are top notch! They are always super friendly and explain everything in detail to keep my pool looking beautiful all summer long! Service: Water analysis
Bill Allen
Feb 28, 2020
Ben and his staff are top notch! They recently completed our new pool and spa and we couldn't be happier! I would highly recommend them to anyone who is looking for a professionally built, high quality pool.
William Lancaster
Sep 16, 2019
Excellent, professional service. Staff has always been friendly and willing to help. I drive about 1.25 hours to purchase salt and chemicals several times during the swimming season. There are several low end pool shops that I pass as I drive to Knoxville. I've always had success maintaining my pool water chemistry at Tipton's, and this great relationship began in 2009. I will continue to do this every year. Their prices are very reasonable and they're always willing to do an analysis of my water for free.
Dylan Karnes
Mar 31, 2019
We went on vacation this year, and when we returned the pool had turned green and there were frogs living in it. My first instinct was to contact Tipton, due to them being well known and established in our community. I first contacted them back about the first of July 2018. They were very courteous and as promised they sent somebody out to begin cleaning the pool.

I knew that it would take some time to get the pool back clear again, but after a month of them coming out the pool was still cloudy. Then finally about mid August the pool cleared up for about two days. In the meantime Tipton sent the bill for $1,336.59. They never told me in the beginning about how much this was going to cost, and I never knew when they were coming out or how much the bill was adding up.

I had to call myself to find out info about the pool. I called after I received the bill and asked if they would start coming out to vacuum the pool. They came out once and vacuumed and the water became cloudy again, and I have not seen them since. The pool is now back greener then ever.
Jane Mook
Feb 23, 2019
I have been a client of Tipton Pools since 2006 and have been very pleased with their knowledge and service. For the first five years, I took care of the maintenance myself and relied on them for repairs. In 2011, they took over the weekly maintenance and my pool has been maintained by them ever since. Amy is great and comes weekly and my pool sparkles. They will work with you and do a great job. I highly recommend.
Kris Hepler
Feb 22, 2019
Tipton Builders is great! Over the years they have built a pool for me, they refurbished and updated the pool at my parents, and when I moved, they got the pool at my new place up and running in no time. You can rely on them for service calls, maintenance, and keeping your pool clean and crystal clear. The staff is super friendly and always very helpful.
Michael & Marjorie Heskett
Feb 03, 2019
For two seasons, we struggled to find a local company to maintain our pool. I ran into a Tipton crew by chance in town and decided to give them a shot as no one else seemed to care about the work they were delivering (or not delivering in our case). Since the day I called we have received excellent customer service and our pool has been clean and clear.

They always arrive on scheduled day and work quickly without disturbing us. When something needs repair beyond the usual cleaning they suggest options. We have been very happy with Tipton Pools and highly recommend for maintenance of your pool.
Linda Wilson
Dec 08, 2018
I have done business with Tipton's for over 30 years. I am a widow and after my husband passed Tipton's took care of me and walked me through maintaining my pool. They are always there in a timely manner when needed. The staff is absolutely the BEST! They truly go the "extra" all the time. Would highly recommend this company for your pool and spa needs.
Leslie Gallaher
Nov 10, 2018
I switched to Tipton from another company this year. I have been so pleased with the service. They are always here when they say they will be. It is easy to get ahold of someone on the phone. My pool looks better than it has in years. I feel as though I am receiving excellent service at a fair price. (Amy is great!)
Schmid
Jan 18, 2018
Attitude is everything. It doesn't matter who I'm working with from their company. I always know they care about me and my client.
Debbi Stade Self
Nov 07, 2017
We are new to the area and new to being an in ground pool owner. When our pool started losing water at a rapid rate I called and spoke with Sara, she was extremely knowledgeable and helpful. She explained some things to check, then what it could be and the pricing schedule (very agreeable), then scheduled an appointment. Joel came out and was able to locate and fix the issue.

Our pool is now holding water and we are looking forward to the arrival of the swimming season. I can't say enough great things about our experience with Tipton. Would highly recommend!
Larry
Jun 19, 2017
Zack, is the best pool technician we have ever had. He can get more done alone in 30 minutes than two guys in an hour.
Connie
Feb 19, 2017
Pool was beautiful. They responded quickly re any need. The service was wonderful.
Dave
Jan 27, 2017
They are absolutely the best. They all are very helpful, knowledgeable, patient and have the best customer service.