Advantage Locksmith Portland

I called and left my information with the dispatch. They said a technician will call me shortly. Nothing happened for 3 weeks. I called again and repeated the same thing, still did not get a call from a technician. One star for not following through

Did a simple rekey for me. Showed up on time, were friendly, and got the job done. Thanks!

I needed a laser cut RFID key copied on a newly purchased late model F150 and checked with multiple places before calling Advantage. The receptionist took my information and called me back promptly to say they could copy the key. I went to their store location and after the technician examined the key and vehicle he determined they would need to order the type of key in.

They were friendly and they technician who helped me gave me information on the after market alarm system installed but not activated on the vehicle. I declined the mobile service as the vehicle was going to a coworker who lived outside of the Tigard area (extra fee for the distance) but was not charged for their time. If I need a key made in the future I will check with Advantage as I found them to be knowledgeable, honest and efficient.

So frustrated with this company! When we called them, they offered to send someone by 2:00pm. Then it was pushed to 5:30. Then after not hearing anything by 8:00pm and multiple calls and texts, they said the next day would work. THEN, we heard that they aren't sure they can help us at all! We would have called another company if they had told us they weren't able to do this job, instead we wasted two days waiting and then finding out they weren't sending someone. Every time we called to check in, we had to repeat the vehicle, address, etc. and start over. So, some sort of issue with their overall "ticket" system.

They made my experience much better than the dealership and cost was much less too! Come here if you need a new car key. PAINLESS! See Al, he will take great care of you for anything lock related.

Got locked out of my car and called them for help. They got me into my car. But the customer service was not great. Two guys showed up and the guy in training was very nice. But the guy training him was not polite during our transaction. My wallet was locked in my car so I had to transfer money to my friend so they could pay him. And he gave me attitude for having to wait 30 seconds for that to happen, not the way you treat your customers.

Ami (pronounced amy) was an angel tbh. i was locked out of my house for 2hrs trying to find a non sketchy locksmith cause apparently there's tons. she showed up pretty quickly and took care of business. i guess my favorite part of our interaction was that i forgot i was frustrated because her vibe was very calming. i know this seems weird but after getting off of work, dropping your keys and your house key snaps for some reason, you start losing it immediately knowing that its afterhours. she knew how to do her job and well. also my cat liked her so that's gotta mean something right? lol no but in all seriousness, great work Ami, i truly appreciate your hard work. I will hopefully no longer require this service BUT if i do, i will rely on this company and hopefully Ami once again.

I was very pleased with Amy from Advantage Locksmith. She arrived quickly, she communicated excellently with me, a tenant, while handling a challenging back and forth with home owner and manager. Prices were reasonable and work the work was well done and Amy was very professional with great customer service.

Truly amazing work ethic! I was trying to get another key for my wife's Lexus SUV. I went to Advantage because they helped me before, years ago; plus the dealership is a little bit too proud of the keys they make. Advantage worked almost two hours with my eBay electronic key trying to get it to work but to no avail. They told me to send the key back and would get a key they knew would work.

They called me when the key arrived. I went there and they spent another hour trying to get that electronic key to work. When they couldn't get it to work, they sent me to the dealer as the problem seemed to relate to our cars computer. The dealer was able to get it to work after a hardware upgrade. My point is, Advantage worked 3 hours on our cars lock system.

They would not take a dime for their work because the key never worked; even though the problem was with the car and not the key. I spent a small fortune at the dealership but never had to pay Advantage for their time. Super people! I will always go to their shop in the future!

Had locksmith come to my work to see if he could help. I was told he would tell me the cost before doing service and go over everything before agreeing on service. This guy was pushy, didn't give me time to say no before he did all the work. Their prices are outrageous. Wanted to charge me $50 to just come see my car, then charge to fix it. I wound up paying $225 just for him to make me a key.

I paid outrageous cost for pushy service, I could have gotten better service some place else. He always had a remark for anything I said. And I had a difficult time understanding him. Still waiting for a manager to call back. Don't use hem unless you want to get ripped off.

What I needed was minor, with the exception of needing a replacement lock on my steel screen door. The house door lock just needed adjusting. My bill was $322. Three times I requested an itemized bill but I was ignored. I will not return to them nor recommend them. Service: Security door locks

Left work early to get a key made for my canopy. Business was open, Google hours said open til 11, I got there at 556pm, man there said there was no locksmith there to help me get my key made, and he wouldn't be there for the rest of the night. So I took heat at work and lost pay for nothing because your business is unprofessional. You only got the 1 star because there wasn't an option to leave zero. My review stands.

Owen came to my home within 30 mins., figured out what was wrong & saved the day! Very reasonable prices - excellent service. Thank you.

Checked out a few places first and they had stupid rules that didnt make sense. Called Advantage and they cut the keys i needed in less than 10 minutes for less than $20. Great price and excellent service. Would recommend every time! Thanks!

Great service! In and out to have my original key fixed and got a spare for emergencies. Price wasn't too bad either. He was able to repair my original key so I didn't have to spend $100 on a new key! Thank you!

IF YOU ARE A SINGLE WOMAN DO NOT HIRE THIS COMPANY. I had to have them come to my home to get me back in my house after flying home from a long trip at 3am. The technician, Dylan, stayed in his car for over 5 minutes without coming out and greeting me or checking on me. I knocked on the window to ask if he was going to be able to help me. He snapped at me that he was writing his receipt and asked what I needed.

I told him I wanted to get in my home and let my friend get backto their home. He told me they could leave at any time. Which made me very uncomfortable. He walked me to my front door told me it was going to be 2 locks. Made me sign the receipt before doing anything. I didn't know what to do so I signed it. He then checked to see if it was both locks.

He then decided he might be able to get me through the garage. He opened my garage. Then we found the garage door locked. So he unlocked that. That is the point he asked for my id to make sure it was my house. I offered to let him leave through the house and he made a comment how he doesn't normally do that but this time he will which I then felt like pointing out my friend was waiting outside.

He then charged me for 2 locks. No explanation that the garage was considered a lock or why the charge was the same. I called the manager, Ryan, the next day and was told he has never had a complaint before. I just found a complaint on here about him. I told him I felt uncomfortable and that customer service was lacking. He said that talking to him was all he could do.

I told him that wasn't reassuring or helpful that I went to him first to make sure this didn't happen to anyone else and compensate me for the misbehavior. He said all he could do was talk to him. I said I could have gone straight to social media. He then threatened me saying he would post the phone conversation on the social media channels which I hope he does.

He also said he would turn me into the police for extortion. You should feel safe with the people breaking into your home. That would be my # requirement. Also do not hire a locksmith without someone with you.

I was locked out of the house. Gave them a call and they answered right away. The locksmith gave me a realistic ETA and arrived on time. They were honest about the assessment and was able to get me back into the house without damaging the lock! Five stars all the way!

These guys are like family. Very reliable service. Highly recommended.

Dave did a wonderful job fixing my smart lock! Great service. Quick and efficient! I highly recommend.

This guy fixed my car door lock that seized up and hooked me up with a a new key! Great service with a smile!

Fast friendly and VERY efficient service. A very personable guy Owen came through in no time and got me in my car not too expensive either.