Catch-It Wildlife & Pest Control

They left a raccoon in the trap for four days (to kill it?). My elderly neighbor had to watch it suffer on the back patio. She told me she apologized to the raccoon for four days. Every time she contacted the business she got the same response -- "we'll come out to get it today" -- noone came. Unacceptable!

Bats ugg! We've been plagued with bat colonies for a year or so, there's a number of regulations involved in the removal of them and it's nothing the typical exterminator can deal with. Wade at Catch-it Wildlife inspected my eves and found the entry point for the colony, he was able to provide a humane method of removing the colony. Wade has gone the extra mile to ensure we're critter free. Highly recommended!

Received incredible customer service from Wade with Catch-It. Great communication from the initial call through the entire process. We had an issue with bats entering the home - not anymore. System they utilized was very effective. Wade exceeded our expectations - actually came over after 10:30 pm to remove a bat that was flying in our master bedroom. Highly recommend Wade and Catch-It.

We had a family of six squirrels living within an enclosed area of our awning. They came when called to remove each trapped animal and repaired the awning when finished to prevent squirrels returning.

They came out and resolved the problem I was having. The experience and knowledge they had and describing what need to be done before they started the work. I would highly recommend them.

Prompt, very clear in their explanation of work, tidy workers and tidy work, fair in their pricing.

I wish I could give zero stars. I called this business after getting a referral from Raytown Animal Control about a mallard whose ducklings were in a storm drain on 50 Hwy. The person who answered the phone was very rude and before I could explain that I was in a parking lot on 50 hwy and that this was not my property, he bellowed "I CHARGE FOUR THOUSAND FOR MALLARDS" I literally waited for a "Just kidding.how can I help?" But instead got another rude bellow " ARE YOU GOING TO GIVE ME YOUR CREDIT CARD INFORMATION OR NOT" I obviously declined and said I would find someone willing to help and called Lakeside Nature center.

In the meantime, Mom Mallard somehow got her little ducklings safely out of the drain and I learned that there are some really rude business owners in my former hometown. I also know who NOT to call if I have a pest problem.

Professional, prompt, and they get the job done! Wade has helped us with an opossum and Brandon with a mouse problem. Both times, they were quick to respond, clearly managed my expectations on the procedure and price, and took care of the critters. Highly recommend!

2015 work: poor customer service! We had to call the police station to get an officer over to the house because Steve was overreacting! Over priced. The insulation they use, you can buy at Lowe's for $8/box. We needed 20 boxes for our attic. Catch It quoted me $3000 for the work! When I asked him if he can lower the price, he hung up on me saying that he doesn't work for free!

Read the previous reviews and it sounds exactly what I encountered as I had to deal with this company for a month for our bat problem. Try EcoPro pest control, and ask for Greg.

I have never used this company but I need to describe my encounter. I was driving in Overland Park and signaled to change lanes and this a$$hole driving a Catch-it truck tried to run me over. Then this a$$hole got in the far right lane to turn and iI was in the next turn lane and the a$$hole again ran me off the road. Would you hire a company like this who hires people like that? Employer, in case your wondering which employee is a giant a$$hole he was driving on Quivera on 8/5/15 at 6:20 PM.

If I could give no stars, I would. I will not elaborate on here other than I plan to sue this company for their misrepresentation and deceptive practices. Unfortunate an owner would run a business like this.

Can I give a no stars at all review because that's what I'd like to do! This is an update to my earlier negative review. Please read it although I apologize if it's lengthy, but whatever you do stay away from this company! Anyway, we got the $189 refunded from disputing the charge with our Bank of America Visa credit card company. All it took was a brief phone call to Visa and then we signed and sent back a letter that came in the mail from Visa.

First of all, I am annoyed that two of the bad reviews are in the "not recommended" review section of this, because, had I read these reviews, i would have never contacted this terrible company. I had a noise inside my wall. Something loud, screeching and scratching, which I assumed was a raccoon or two. The owner told me that it was without a doubt just mice.

He sent a young girl with no experience with their company to set traps for the mice and block up the holes and charged me $389. I showed her where the sounds were coming from and that I thought it was raccoons and she said she didn't see anything. After a month, only ONE mouse was caught. When I called them back, they sent another service technician who looked directly where I had said the problem was the FIRST time and he said that I had raccoons.

And he set one trap on the ground with an apple pie as bait and left. I called and complained so they sent out a second trap on the ground. Nothing was ever caught and then I got another bill for $179. That means that I was asked to pay total near $600 for the trapping of ONE mouse and this morning I still hear raccoons tearing up my roof. I am furious with this company, their crummy customer service and their arrogance.

Super fast response and great service when we had a ground hog invasion. Pricing is a little high. I understand the initial service call charge to set the trap but I thought charging per critter instead of per visit was a bit much. I'd still use them again, though. Tech was great, super knowledgeable and informative. Traps were humane and once I called to let them know critters were caught, they arrived within the hour.

One night at 2am we woke up to loud scratching sounds on our roof. It was a pesky raccoon. Called these guys the next morning. They came out that afternoon and set a trap. Caught the critter that night. Then they set a second trap and we caught another. Then they repaired all the damage/holes the coons made in our siding. Once trapped, they took the coons out to some wildlife area out past Lawrence.

So they can't come back. Overall it was pricy: $130 for initial visit, $70/trapped critter, then $70/repair spot. So we were out around $480. But holes are patched and at least they didn't get inside and have little coon babies. I've heard that's a mess on a whole new level. The men were friendly, easy to work with and professional. I recommend them and would use them again, but hopefully won't have to.