Lion Security Locksmith

Leo is fantastic! Highly recommend. My whole hikvision system went down and Leo got me back up and running without a hitch.

Lion Security and Locksmith is professional on all levels. Our new garage door lock is great. I didn't realize how badly we needed a new door lock until after the new one was installed. Eddie arrived on time, were super nice, and completed quickly. He answered all my questions he was very respectful.

We had a couple of different issues and Leo was able to offer solutions to them all. He is very knowledgeable, trustworthy and friendly. He was professional, offered different options, and did a great job. It was absolutely fantastic experience!

Sal did a great job! We weren't sure if opening the lock would cause damage, but in the end Sal did it with ease and very little damage. Slight cosmetic and barely detectible! This was a door knob that had a great life, but was now deceased in a bad way. Don't hesitate to call Lion Security if you're locked out! Brilliant! Thanks!

This team is awesome! One quick call to schedule it and scope out the services required and the next day their Tech Steve arrived promptly at the scheduled time and swapped out our new home's keys. Couldn't be happier with the service, I highly recommend them for any Locksmith services.

Leo is great! I called him this morning to replace a bunch of locks in my house. He was over within an hour and a half and had the whole job done by lunchtime! Thanks, Leo! Really appreciate it.

I was at work and didn't have time to leave to get a spare key made. They came right to my office in half an hour and made me my keys right there in the parking lot. I was quite impressed. Thank you!

I needed fast service ASAP to help get me into my home after my entry lock stopped working. Ozzie was dispatched and arrived within the hour (even in afternoon traffic that is excellent time)! Ozzie went through a few troubleshooting techniques and eventually determined that my lock was defective. The mobile service was equipped with a new lock that Qzzie installed and re-keyed so that I could still use the existing upper deadbolt. Plus he also cut extra keys. I was extremely happy with the service and would highly recommend them for anyone with lock/security needs!

I just installed three cameras and new "pick-free" locks. Leo and his crew are amazing. They put the cameras in and installed all the locks (with keys ) and were diligent, lovely, and cleaned up everything so it was spotless. Leo is incredibly patient and charming. I am not a phone geek, and Leo help me install the app. for the cameras, showed me how to use it ( over and over again without getting at all upset or impatient) and then said he would come back to help my husband download his phone as well.

We will have Leo back to install a buzz system to open our new gate. If anyone is in need of help with security cameras, locks, answer systems for gates, etc do not hesitate to call. Simply the best customer service on the planet! Lion Security and Locksmith 310 930-8843 or 866 546-6109

Sal is really friendly and helpful. It took him less than 10 minutes to come to my place and fix the lock for me.

I was very happy with the service they provide. Sal did a excellent job explaining the issue and provide me with an honest solution in a very reasonable price!

I met with Sal this morning. He was on-time, knowledgeable, and patient. He explained all the lock and security options readily available. He took the time to find me the best lock for the type of construction I have. There were no hidden fees and he was able to provide me a quote and do the job that same day. I can't recommend Sal and Lion Security enough!

Absolutely the best customer service I've ever seen. Leo is one of a kind! The system just what we wanted and the follow up has been amazing almost 2 years out! I Highly recommend this company!

I purchased high security lock and a safe from Leo of Lion Security. The installation was quick and professional and his price was fair compared to others. He even followed up a few days later to make sure everything properly functions. Great service highly recommended. R.M.

I've used Lion's services a few years now and I could not be happier. The owner is very nice and always on time. I'll definitely keep using them in the future.

This company ripped our family off and this review is worth $1,746. Lion Locksmith and Security offered to partially reimburse us if we agreed in writing not to post any bad reviews or report them to the Better Business Bureau. We value integrity over money. We hired them to replace two existing deadbolts with keypad entry, three new doorknobs, and install one new deadbolt.

We were charged over $3,200. I was in a rush and did not do my due diligence prior and get a quote ahead of time and and although it seemed extremely high and despite my shock, I trusted that it was a fair price and had to rush to work. I felt extremely uneasy and immediately researched the cost of the hardware (ex. We were charged $750.00 for keypad entry hardware not including install that RETAILS for $192.00), pricing from his competitors all with five star reviews, and even anonymously calling Leo to inquire about his own pricing (ex. initially charged us $125.00 PER rekey of ONE keyhole, Leo offered to lower to $95.00 per rekey after we complained, quoted "$25.00 and up" to an anonymous potential customer inquiry, other companies were wanting $25-30, we offered $35).

In the end, we were overcharged by over $2,000. He initially admitted that his serviceman was "new" and that we were overcharged. He offered an arbitrary amount off (around $1,200) which we did not agree to and instead sent him an itemized list of fair prices (actually we offered an overestimate on all of his own admitted price ranges. Ex: he stated he charges a 25-50% markup for hardware over WHOLESALE prices, we offered 50% markup over RETAIL) and he still refused to fairly meet our revised bill OR provide a revised invoice with his standard pricing after repeated requests for one (one can only assume he didn't want to admit in writing the gross discrepancy between the original invoice from his serviceman and what we should have been fairly charged).

We eventually haggled down to a total bill amount of $1,550 (down from over $3,200!) but only in exchange for not writing reviews or lodging formal complaints which we felt was an unethical request. At this point, we felt it was our duty to make potential customers aware. We then attempted to dispute through the credit card company but since we did not remove the locks at time at service (an error in hindsight) and services were considered rendered and I had signed off on the charges day of, they could not reimburse but were extremely sympathetic and recommended a civil suit.

I would rather write this review and inform others of Leo's dubious business practices than have $1,746 in my pocket. Lesson learned.always get multiple quotes prior, never hire this company, and be leery of online ratings. We realize looking back why Lion Locksmith has very few bad reviews, customers have been paid off for their silence!

Great service ! Leo is the best ! I used lion security to upgrade the cctv system in my new home. I also upgraded the locks in the house to a high security brand the offer.
very happy with outcome the service and the level of professionalism I received.

Leo is amazing! Fast service honest and professional. Leo and his team installed a new security camera system at my house in Brentwood. I'm very happy with the outcome and with the quality of service from start to finish and will defiantly use lion for all our future security needs.

Recently I got call from one of my friend lives in LA. He told me that he lost his car key in car and his car was locked. Please help me if possible. I told him wait for a minute and I have just search in Google "Locksmith Los Angeles" and found Lion Security Locksmith. Lion Security Locksmith Employee came within 15 Minutes and unlocks my friend car and also gave healthy discount to my friend. The Impressive thing is that Google gave me perfect result and found exact service company which I required.